Home2 Suites by Hilton Indianapolis - Keystone Crossing

Hotels
•
Home2 Suites by Hilton
8.8 (357 reviews)
9104 Keystone Crossing , Indianapolis , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleaning issues
Breakfast quality not satisfactory

Categories

Cleanliness
7.94
Mixed reviews; some rooms noted as needing better cleaning.
Service
9.41
Friendly and helpful staff noted in multiple reviews.
Location
9.45
Great location with nearby amenities and attractions.
Room Quality
8.9
Spacious and comfortable, but concerns about cleanliness.
Amenities
8.93
Good amenities mentioned; however, some issues with maintenance.
Value for Money
8.89
Generally a solid value, but breakfast experience noted as poor.
Food and Beverage
7.94
Breakfast quality criticized, some reviews noted stale food.
Overall Experience
8.91
Overall positive experience with some noted improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:37

Property Description

Modern Accommodations
Home2 Suites by Hilton Indianapolis - Keystone Crossing offers stylish rooms with 42-inch flat-screen HDTVs and cozy sofa beds. Some rooms even feature a separate living room area for added comfort.

Convenient Amenities
Guests can enjoy complimentary Wi-Fi throughout the property and make use of the 24-hour market for quick bites. The hotel also boasts a fitness center and a business center, catering to all types of travelers.

Versatile Event Spaces
With over 1,600 square feet of flexible meeting and event space, this hotel is perfect for hosting various functions. Whether it's a business meeting or a social gathering, Home2 Suites has you covered.

Book your stay at Home2 Suites by Hilton Indianapolis - Keystone Crossing for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Guest Reviews

8.8
Based on 357 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
D
Darrell • solo_traveller • us
10
One my favorite hotels
Pros:

It was quite affordable clean we like the kitchen site up was nice and the breakfast was good

Cons:

It's nothing that I didn't like

2026-09-14 • via Nuitee
K
Kendall • couple • us
8
Enjoyable for two days
Pros:

I like the room felt very homey and comfortable. The bathroom was nice and warm and like the kitchen.

Cons:

There was no conditioner in the shower.
Kitchen top and bathroom were a little dirty.

2026-09-08 • via Nuitee
D
Dominique • solo_traveller • ch
8
2026-08-07 • via Nuitee
M
Molly • solo_traveller • us
7
Beautiful hotel and great customer service.
Pros:

Customer service was excellent. Very clean. Very comfortable temperature. Free coffee that seemed to be always available.

Cons:

My room card never worked in the parking lot. The staff was always ready to help me. I’m not sure what was wrong with the system. According to Priceline parking was supposed to be included. It was not. I’d recommend updating that through Priceline.

2026-07-18 • via Nuitee
L
Lindsey • family_with_children • us
10
2026-07-04 • via Nuitee
W
William • solo_traveller • us
8
2026-06-27 • via Nuitee
J
Jeremy • couple • us
9
Pros:

Everything was great

2026-05-30 • via Nuitee
A
Adrian • solo_traveller • us
9
2026-05-29 • via Nuitee
A
Alan • solo_traveller • us
10
Indy 500 2026
Pros:

The location was convenient. Located behind a mall with lots of food choices. The room was very large with a full size refrigerator and freezer.

Cons:

The bathroom was too small. I had to back up into the shower in order to open the door.

2026-05-25 • via Nuitee
S
Shalonda • couple • us
9
Pros:

Cleanliness

2026-05-25 • via Nuitee
C
Craig • solo_traveller • us
10
Pros:

How clean it was.

Cons:

The super small bathroom

2026-05-11 • via Nuitee
B
Behzadifar • solo_traveller • ca
9
2026-05-10 • via Nuitee
C
Carmen • solo_traveller • us
5
2026-03-17 • via Nuitee
A
Allison • couple • us
9
2026-03-16 • via Nuitee
Y
Yonke • couple • us
9
Rated
Pros:

Good, clean well-maintained location. Would certainly stay there when visiting Effingham again

2026-03-16 • via Nuitee
T
Theren • solo_traveller • ch
8
The stay was very pleasant. But cleaning the bathroom every 2/3 days is mandatory.
Pros:

The area was near the mall. The staff were very friendly and professional. The fire place outside in the back was priceless!

Cons:

I wish the room could have been cleaned at least twice. I had to ask the cleaning lady if she could clean my room (it was only 1 time), and I believe if I didn’t quickly offered a generous tip, she wouldn’t have cleaned my room. Or maybe she would have asked someone for permission.

2026-03-05 • via Nuitee
T
Terri • couple • us
9
2026-01-27 • via Nuitee
S
Shannon • couple • us
8
We had an enjoyable and relaxing stay!
Pros:

The variety at breakfast was good. The staff was nice. The location was great! We were able to get to the 49ers game easily and it was right outside the mall.

Cons:

The first room that we were placed in, the TV didn’t work. We had to move to another room and we didn’t discover it until we returned from the game. We had to move at 1 in the morning. Thankfully, the staff was nice. The bathroom was tiny

2026-01-20 • via Nuitee
F
Fatima • family_with_children • us
9
Great value and location near a mall
Pros:

Everything was amazing, especially the staff. Superior customer service. I was turned off by the smell of my pillows. Otherwise excellent value and location.

Cons:

The smell of my pillows.

2026-01-19 • via Nuitee
S
Stone • solo_traveller • us
8
2026-01-05 • via Nuitee