Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness of common areas
Friendly and attentive staff
Good location
Cons:
Dated rooms
Lack of certain amenities
Inconsistent room quality

Categories

Cleanliness
8
Reviews indicate cleanliness was generally well-received with mentions of cleanliness in rooms and common areas.
Service
8.5
Consistently mentioned as friendly and efficient, with some positive experiences highlighted.
Location
8.5
Good location mentions, especially in relation to shopping and attractions.
Room Quality
7.5
Mixed reviews regarding the room quality, with some comments about dated decor and furniture.
Amenities
7
Several comments pointed out lacking amenities such as microwaves, and dated facilities.
Value for Money
8.5
Value was considered good relative to the price.
Food and Beverage
8
Positive mentions about food quality in the restaurant.
Overall Experience
8
General sentiment reflects a satisfactory experience despite some cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:15

Property Description

Luxurious Amenities
Twin Towers Hotel in central Bangkok offers a well-appointed spa, a refreshing swimming pool, and an array of dining options for a delightful culinary experience.

Convenient Location
Just a short drive from major shopping destinations like Siam Paragon Mall and Platinum Shopping Centre, Hotel Twin Towers is the perfect base for your shopping spree in Bangkok.

Comfortable Accommodation
With modern rooms featuring large windows, a refrigerator, and cable TV, guests can relax in comfort and style during their stay at Twin Towers Hotel.

Ready to experience luxury and convenience in the heart of Bangkok? Book your stay at Twin Towers Hotel now!

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival:
1) Authorization letter with cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)

Please note that hotel may contact the cardholder for verification purposes.

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Please be informed that children (ages under 11 years) staying in an existing bed with their parents will be subject to a breakfast charge of THB 189 per person per night. This breakfast fee is to be paid directly at the Gold Teak Restaurant.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

8
Based on 1501 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
I
Iwan family_with_children id
9
2026-08-29 via Nuitee
L
lifestyle solo_traveller gb
9
2026-08-19 via Nuitee
M
Michel solo_traveller nl
5
Ok hotel maar absoluut geen 5 sterren
Pros:

De locatie is prima

Cons:

Vooral de badkamer. We waren met 3 personen en moesten elke dag een 3e handdoek erbij vragen

2026-08-17 via Nuitee
F
FAHAD couple sa
5
2026-08-16 via Nuitee
R
Rana extended_group qa
3
فندق ما ارجعله
Pros:

The space of room and reception

Cons:

The room furniture is very old and worn out. The TV does not have any Arabic channels, not even YouTube. The hotel restaurant does not offer halal food, and the staff do not even understand what halal means. The room cleaning is very poor; they only change the trash and do not clean or touch anything else. The water for showering was not hot; it was cold. Also, the hotel shuttle service is charged for, even though at other hotels it is usually free for guests.

عفش الغرف مستهلك جدا قديم ، التلفزيون ما في قنوات عربيه ولا حتى يوتيوب ، مطعم الفندق مافي اكل حلال ولا فاهمين اش يعني حلال ، تنظيف الغرف سى جدا بس بغيروا الزباله بس اي شي ثاني مابلمسو ، الماي مو سخنه للاستحمام كانت بارده ، ، بعدين الشتل الي يوصل بفلوس علما انه باي فندق ببلاش للنزلاء

2026-08-14 via Nuitee
P
Paolo solo_traveller it
9
2026-08-14 via Nuitee
P
Paolo solo_traveller it
8
2026-08-14 via Nuitee
L
Leo solo_traveller ca
10
2026-08-13 via Nuitee
C
Cèlis solo_traveller nl
8
2026-08-13 via Nuitee
C
Chanintorn solo_traveller th
7
2026-08-13 via Nuitee
V
Valentijn family_with_children nl
9
Zeer groot en tegelijk mooi hotel in een hele leuke wijk in Bangkok
Pros:

De locatie, het ontbijt en zwembad.

Cons:

Kamer vertoonde wat ouderdom, erg groot waardoor het wat gezelligheid mist

2026-08-11 via Nuitee
A
ABDURAHMAN family_with_children sa
10
ممتاز
Pros:

كبر حجم الغرف تعاون الموظفين وموقعه ممتاز وبجانب سوبرماركت

2026-08-10 via Nuitee
G
Giuseppina couple it
8
2026-08-10 via Nuitee
A
Ali family_with_children bh
8
Cons:

Value for money

2026-08-07 via Nuitee
S
Said family_with_children om
8
Clean cofortabl
Pros:

V comfortable clean .

Cons:

The locations

2026-08-07 via Nuitee
2
212zinz Family
2
Share my experience
Pros:

I am extremely disappointed with the service at this hotel. The staff were unhelpful and showed little concern when I reported that a personal belonging, I had left in my room had gone missing. Instead of taking the matter seriously or conducting a proper investigation, the hotel dismissed my concerns and failed to provide any meaningful assistance or resolution. I even filed a police report because of the incident, yet the hotel still refused to take responsibility or cooperate in a satisfactory manner. This was not my first visit to Bangkok, and I have stayed at many hotels here before. I have never experienced anything like this, which made this stay especially disappointing. Guests should be able to trust that their belongings are safe and expect the hotel to respond professionally when a serious incident occurs. Unfortunately, my experience showed a lack of accountability and customer care. Based on my experience, I cannot recommend this hotel.

2026-08-06 via Tripadvisor
R
Rimon couple il
10
2026-08-04 via Nuitee
A
albert extended_group il
8
Pros:

ארוחת בוקר עשירה מאוד ומגוונת עם כל התוספות והאפשרויות שיש להציע לארוחת בוקר. מבחינתי היא מצויינת 10.מלון ברמה טובה מאוד המיקום קצת בעייתי כי צריך להשתמש במוניות בשביל להגיע לכל מקום.
המלון דואג לעשות פעילויות בלובי לרווחת האורחים . כל הזמן הצוות דואג לאורחים .צוות הניקיון מעולה

2026-08-02 via Nuitee
T
Tal couple il
8
2026-08-02 via Nuitee
J
Johan solo_traveller fr
8
2026-07-24 via Nuitee