Le Phénix Hôtel

Hotels
8.7 (1587 reviews)
7 Quai De Bondy , Lyon , FR
+33 4 78 28 24 24

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable beds
Good breakfast options
Cons:
Cleanliness issues in bathrooms
Room quality concerns in specific areas
High parking fees

Categories

Cleanliness
8.01
Some comments noted cleanliness issues, particularly in bathrooms.
Service
9.48
Many reviews praised the staff for being friendly and helpful.
Location
9.52
Multiple reviews highlight great locations with easy access to attractions.
Room Quality
7.47
Several guests mentioned room quality issues, especially in some specific rooms.
Amenities
8.5
Amenities were generally good, but some upgrades were suggested.
Value for Money
8.46
Value perceived as reasonable given the location and service, but some mentioned high parking fees.
Food and Beverage
9.01
Breakfast and dining options received favorable mentions, though some noted room for improvement.
Overall Experience
9.18
Overall positive experiences shared, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:04

Property Description

Central Location in Old Town of Lyon
Le Phénix Hôtel, nestled in the heart of Lyon's old town, offers a convenient stay with easy access to public transportation and key attractions.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in air-conditioned rooms featuring free WiFi, private bathrooms, and flat-screen TVs with satellite channels for your entertainment.

Convenient Services and Facilities
Indulge in breakfast served in a charming glass-roofed room, unwind at the hotel bar, and enjoy the round-the-clock assistance of the 24-hour reception.

Ready to immerse yourself in the charm of Lyon? Book your stay at Le Phénix Hôtel now and make unforgettable memories in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.7
Based on 1587 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.18
J
Jeffrey • solo_traveller • au
10
Relaxed and friendly
Pros:

The staff were all so friendly! Location on the river in the old part of Lyon was excellent

2026-09-19 • via Nuitee
D
David • solo_traveller • us
8
2026-09-18 • via Nuitee
A
Anne • solo_traveller • fr
9
Séjour correspondant à toutes mes attentes
Pros:

Cadre et accueil très bien
Propreté au top
Quartier très agteable

2026-09-18 • via Nuitee
J
Jennifer • couple • ca
9
2026-09-17 • via Nuitee
J
Justine • family_with_children • gb
7
Generally comfortable with very helpful and pleasant staff.
Pros:

Second night's stay the room was clean and modern with good air conditioning and facitlities.

Cons:

First room was tired and old fashioned with noise from people walking around upstairs during the night

2026-09-16 • via Nuitee
D
DELUERMOZ • solo_traveller • fr
8
2026-09-14 • via Nuitee
G
Gavin • couple • gb
7
Great location and dog friendly.
Pros:

Location great and room was nice. Also very dog Freindly.

Cons:

No tea / coffee facilities in the room. Sid not expect to have to walk down to buy a coffee in the morning.
Only one chair in the room for two people.

2026-09-14 • via Nuitee
L
Linda • extended_group • za
9
2026-09-09 • via Nuitee
C
Claudia • solo_traveller • fr
10
Une très bonne expérience
Pros:

L'hôtel est très bien situé, la chambre très propre et le personnel est agréable.

Cons:

C'est dommage qu'un hôtel 4 étoiles ne propose pas une cafetière ou bouilloire dans les chambres.

2026-09-09 • via Nuitee
G
Gillian • couple • gb
9
2026-09-08 • via Nuitee
D
Debbie • solo_traveller • au
10
Pros:

Loved the staff from reception to cleaning all made us feel special! Loved the room with a view of the river 😍 Loved the location

Cons:

Tout était très bien!

2026-09-08 • via Nuitee
Y
Yassine • extended_group • ma
7
2026-09-08 • via Nuitee
O
Otto • couple • de
10
2026-09-08 • via Nuitee
C
Carsten • couple • de
9
Wie immer ein schöner Zwischenstopp auf der Heimreise.
Pros:

Nach einer Renovierung ist das Hotel wirklich schön geworden. Die Lage ist unschlagbar.

Cons:

Der geschützte Parkplatz ist ziemlich teuer.

2026-09-07 • via Nuitee
E
ENES • solo_traveller • tr
9
2026-09-07 • via Nuitee
B
B • extended_group • gb
5
Basic hotel
Pros:

Room was clean and tidy

Cons:

There was no tea/coffee facilities in my room.
There was no fresh water in my room or even a glass
I had to have the breakfast option as part of my booking, the staff were slow to clean tables and to replenish the breakfast food items, then stating if there was no eggs or bacon left then there was no more to come out of the kitchen

2026-09-07 • via Nuitee
J
Jeunet • extended_group • fr
8
Très agréable séjour dans un hotel decoré avec goût
2026-09-06 • via Nuitee
M
Martin • solo_traveller • de
10
Pros:

Ruhig und zentral.
Geschmackvolles Zimmer.

2026-09-05 • via Nuitee
D
Dick • couple • se
8
2026-09-05 • via Nuitee
A
Anniek • couple • nl
10
Aanrader!!
Pros:

Locatie was super, personeel was super vriendelijk, het hotel zag er super smaakvol en gezellig uit. De kamer was enorm

2026-09-05 • via Nuitee