Le Phénix Hôtel

Hotels
8.7 (1477 reviews)
7 Quai De Bondy , Lyon , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable beds
Good breakfast options
Cons:
Cleanliness issues in bathrooms
Room quality concerns in specific areas
High parking fees

Categories

Cleanliness
8.01
Some comments noted cleanliness issues, particularly in bathrooms.
Service
9.48
Many reviews praised the staff for being friendly and helpful.
Location
9.52
Multiple reviews highlight great locations with easy access to attractions.
Room Quality
7.47
Several guests mentioned room quality issues, especially in some specific rooms.
Amenities
8.5
Amenities were generally good, but some upgrades were suggested.
Value for Money
8.46
Value perceived as reasonable given the location and service, but some mentioned high parking fees.
Food and Beverage
9.01
Breakfast and dining options received favorable mentions, though some noted room for improvement.
Overall Experience
9.18
Overall positive experiences shared, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:04

Property Description

Central Location in Old Town of Lyon
Le Phénix Hôtel, nestled in the heart of Lyon's old town, offers a convenient stay with easy access to public transportation and key attractions.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in air-conditioned rooms featuring free WiFi, private bathrooms, and flat-screen TVs with satellite channels for your entertainment.

Convenient Services and Facilities
Indulge in breakfast served in a charming glass-roofed room, unwind at the hotel bar, and enjoy the round-the-clock assistance of the 24-hour reception.

Ready to immerse yourself in the charm of Lyon? Book your stay at Le Phénix Hôtel now and make unforgettable memories in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1477 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.18
W
Wolfgang • couple • de
8
2026-06-13 • via Nuitee
O
Oisin • couple • ie
10
2026-06-12 • via Nuitee
M
Modolo • solo_traveller • it
10
2026-06-11 • via Nuitee
C
Christa • solo_traveller • de
9
Pros:

Sehr freundliches und kompetentes Personal, gutes Frühstück, zentral gelegen.

Cons:

🫢

2026-06-11 • via Nuitee
E
Elvia • couple • gb
8
A comfortable stay
Pros:

Location was great and hotel very nice indeed

2026-06-11 • via Nuitee
K
Karen • solo_traveller • us
9
2026-06-10 • via Nuitee
J
Joshua • solo_traveller • ae
1
Pros:

Location

Cons:

The AC wasn't working and instead of accommodating me, they just said sorry we can t do anything. I would not recommend this hotel.

2026-06-10 • via Nuitee
L
Lesley • couple • gb
8
Generally a good place to stay, well located and lovely staff
Pros:

The staff were excellent. A special mention for Jeanne on reception who was incredibly helpful. The hotel was well situated and the breakfast was very good.

Cons:

Our bathroom was not really up to standard. The bath was very small with uncomfortable fixtures.

2026-06-09 • via Nuitee
J
Jaindra • couple • nz
8
2026-06-08 • via Nuitee
E
Emily • solo_traveller • au
10
2026-06-07 • via Nuitee
K
Kahya • solo_traveller • tr
9
2026-06-06 • via Nuitee
A
Anne-Lise • solo_traveller • fr
9
2026-06-05 • via Nuitee
I
Ida Kristine • extended_group • no
10
2026-06-05 • via Nuitee
J
Julie • solo_traveller • ie
9
2026-06-04 • via Nuitee
L
Ludwig • couple • de
7
2026-06-01 • via Nuitee
S
Sande • couple • us
8
Charming hotel with helpful staff
Pros:

The room was comfortable but very very small. It was helpful to have lots of electrical outlets and plugins for charging cables, and the bathtub was also nice. Mael and the other staff members were very helpful.

Cons:

The room faced the alley and there was noise sometimes. The jets in the tub did not work. The elevator was tiny, barely big enough to hold two people with luggage.

2026-05-31 • via Nuitee
P
ProfMRJ • solo_traveller • gb
7
2026-05-31 • via Nuitee
M
Marcy • couple • us
10
Pros:

Great location

2026-05-30 • via Nuitee
A
Anne-Lise • solo_traveller • fr
9
2026-05-27 • via Nuitee
D
Dennis • solo_traveller • au
5
Pros:

Location

Cons:

Noise.
Shower no good and dangerous

2026-05-26 • via Nuitee