Le Phénix Hôtel

Hotels
8.7 (1515 reviews)
7 Quai De Bondy , Lyon , fr
+33 4 78 28 24 24

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable beds
Good breakfast options
Cons:
Cleanliness issues in bathrooms
Room quality concerns in specific areas
High parking fees

Categories

Cleanliness
8.01
Some comments noted cleanliness issues, particularly in bathrooms.
Service
9.48
Many reviews praised the staff for being friendly and helpful.
Location
9.52
Multiple reviews highlight great locations with easy access to attractions.
Room Quality
7.47
Several guests mentioned room quality issues, especially in some specific rooms.
Amenities
8.5
Amenities were generally good, but some upgrades were suggested.
Value for Money
8.46
Value perceived as reasonable given the location and service, but some mentioned high parking fees.
Food and Beverage
9.01
Breakfast and dining options received favorable mentions, though some noted room for improvement.
Overall Experience
9.18
Overall positive experiences shared, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:04

Property Description

Central Location in Old Town of Lyon
Le Phénix Hôtel, nestled in the heart of Lyon's old town, offers a convenient stay with easy access to public transportation and key attractions.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in air-conditioned rooms featuring free WiFi, private bathrooms, and flat-screen TVs with satellite channels for your entertainment.

Convenient Services and Facilities
Indulge in breakfast served in a charming glass-roofed room, unwind at the hotel bar, and enjoy the round-the-clock assistance of the 24-hour reception.

Ready to immerse yourself in the charm of Lyon? Book your stay at Le Phénix Hôtel now and make unforgettable memories in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1515 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.18
R
Romain6 • solo_traveller • fr
10
2026-07-26 • via Nuitee
I
Isabelle • couple • nz
9
Great location, easy to walk to the restaurants and along the river.
Pros:

Lovely view from our room. Comfortable bed.

Cons:

Can’t think of anything.

2026-07-25 • via Nuitee
C
cindy • extended_group • be
9
2026-07-24 • via Nuitee
G
Gian Luca • family_with_children • ch
6
Pros:

Die Lage

Cons:

Aussicht vom Zimmer

2026-07-23 • via Nuitee
S
Stephanie • solo_traveller • ca
7
2026-07-23 • via Nuitee
M
miriam • couple • it
10
Pros:

Posizione ottimale, staff giovane e molto cortese, un'atmosfera molto accogliente e simpatica.

2026-07-23 • via Nuitee
E
Eve • solo_traveller • fr
6
Pros:

Well located, beautiful building inside. Very comfortable bed, AC was great as it was hot!
I didn’t try any food. Staff was very nice.

Cons:

The room was very, very low ceiling wise. I’m 1,63 cm and it was ok for me but my taller boyfriend wouldn’t fit comfortably and the shower / toilet would be very difficult for him to access. Under the roof rooms are cute but too expensive for this big ceiling problem. Also it’s not noise proof, so I ended up being woke up by other residents shouting or closing their doors, that would make a LOT of noise.

2026-07-23 • via Nuitee
H
Henrik • couple • dk
9
Eksklusivt og velfungerende
Pros:

Beliggenhed og generel indretning i høj kvalitet

Cons:

Morgenmadsbuffeten kunne med fordel have en lille variation fra dag til dag - men høj kvalitet

2026-07-22 • via Nuitee
M
michel • family_with_children • ch
8
2026-07-21 • via Nuitee
A
Antonela • solo_traveller • hr
10
2026-07-21 • via Nuitee
R
Richard • solo_traveller • fr
8
👍
Pros:

Top

2026-07-21 • via Nuitee
M
marie • solo_traveller • us
9
2026-07-20 • via Nuitee
M
marcelo • extended_group • br
9
2026-07-20 • via Nuitee
T
Teresa • solo_traveller • it
8
2026-07-19 • via Nuitee
C
Christian • couple • de
9
Pros:

Top Frühstück

2026-07-19 • via Nuitee
G
Gillian • couple • au
9
Very enjoyable
Pros:

The service was very good and the decor was lovely.
The breakfast was also excellent.

Cons:

I was disappointed that the restaurant was not open for meals.

2026-07-19 • via Nuitee
A
ALEJANDRA • couple • ar
7
2026-07-19 • via Nuitee
D
Denise • couple • us
10
Comfortable and enjoyable!
Pros:

Le Phenix was centrally located and for the most part, we were able to walk most places we were interested in visiting. The staff was very helpful. The room was comfortable, however, the TV didn't work. Breakfast was delicious and had a great selection to choose from. Availability of water at all times was a great perk! Very comfortable stay! Would definitely stay there again!

Cons:

I thought everything was good. May have been good if the TV was working but even that wasn't a big issue. Didn't realise how far the hotel was from the airport but that's on me, not the hotel!

2026-07-18 • via Nuitee
C
Christopher • couple • us
9
Pros:

Very clean, comfortable, good location, good breakfast selection. Staff were very helpful and courteous.

2026-07-16 • via Nuitee
S
Sophie • couple • ch
8
2026-07-16 • via Nuitee