Le Phénix Hôtel

Hotels
8.7 (1587 reviews)
7 Quai De Bondy , Lyon , fr
+33 4 78 28 24 24

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable beds
Good breakfast options
Cons:
Cleanliness issues in bathrooms
Room quality concerns in specific areas
High parking fees

Categories

Cleanliness
8.01
Some comments noted cleanliness issues, particularly in bathrooms.
Service
9.48
Many reviews praised the staff for being friendly and helpful.
Location
9.52
Multiple reviews highlight great locations with easy access to attractions.
Room Quality
7.47
Several guests mentioned room quality issues, especially in some specific rooms.
Amenities
8.5
Amenities were generally good, but some upgrades were suggested.
Value for Money
8.46
Value perceived as reasonable given the location and service, but some mentioned high parking fees.
Food and Beverage
9.01
Breakfast and dining options received favorable mentions, though some noted room for improvement.
Overall Experience
9.18
Overall positive experiences shared, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:04

Property Description

Central Location in Old Town of Lyon
Le Phénix Hôtel, nestled in the heart of Lyon's old town, offers a convenient stay with easy access to public transportation and key attractions.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in air-conditioned rooms featuring free WiFi, private bathrooms, and flat-screen TVs with satellite channels for your entertainment.

Convenient Services and Facilities
Indulge in breakfast served in a charming glass-roofed room, unwind at the hotel bar, and enjoy the round-the-clock assistance of the 24-hour reception.

Ready to immerse yourself in the charm of Lyon? Book your stay at Le Phénix Hôtel now and make unforgettable memories in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.7
Based on 1587 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.18
H
Hugh • solo_traveller • fr
10
2026-08-29 • via Nuitee
P
Pierre-Antoine • solo_traveller • fr
10
2026-08-29 • via Nuitee
C
CEDRIC • couple • fr
8
Proche du vieux Lyon, hôtel confortable
Pros:

Belle déco et super emplacement. Personnel au top

Cons:

Salle de bain moins moderne que le reste, rideau de douche plutôt bas de gamme et étonnant à ce niveau de prix de chambre

2026-08-28 • via Nuitee
K
Kapuly • couple • ch
8
2026-08-27 • via Nuitee
K
Karl-Heinz • couple • de
8
2026-08-27 • via Nuitee
F
Frederic • couple • fr
9
Top
Pros:

Bon emplacement
Personnel très sympathique
Petit déjeuner excellent

2026-08-26 • via Nuitee
S
Spasova • solo_traveller • de
9
Perfekte Lage
Pros:

Die Lage ist perfekt, direkt am Rande der Altstadt

Cons:

Das Frühstück war klein, wenig Auswahl, zu teuer

2026-08-24 • via Nuitee
A
Ali • solo_traveller • qa
6
Pros:

الفندق جيد فقط يحتاج إلى
1 مواقف سيارات
2 موظفين الاستقبال يحتاجون مهارة والاستجابة في خدمة النزلاء بالسماح لهم في زيادة ساعات اضافية
حيث المعروف ان توقيت الخروج للفنادق الساعه 2 ظهرا
وان الفندق توقيت الخروج الساعه 11 قبل الظهر
3 الغرفة رائحتها كريهه

2026-08-24 • via Nuitee
F
Fouillant • solo_traveller • fr
7
2026-08-24 • via Nuitee
A
Allison • couple • gb
10
Had a wonderful time in Lyon
Pros:

It was in the Center and was a very nice hotel with the option of parking.

Cons:

Nothing

2026-08-24 • via Nuitee
M
Malika • couple • ae
10
2026-08-24 • via Nuitee
S
Sofia • couple • ge
8
2026-08-24 • via Nuitee
N
Noémie • solo_traveller • fr
10
2026-08-23 • via Nuitee
G
Gabi • solo_traveller • gb
7
great location and friendly reception
Pros:

I booked a single room and was given a family room with bunk beds. when I queried I was told the family room was nicer than the single room but it was very dark and I didn't need 4 beds!

Cons:

The room was lacking in natural light, there was just one very small window.

2026-08-23 • via Nuitee
A
Anais • solo_traveller • fr
7
Pros:

Belle vue, bien situé, très bel endroit, lit très confortable et spacieux, au calme, personnel très gentil.

Cons:

Les rideaux pas occultants, beaucoup de poussières sur la décoration, lampe, déco de table et déco sur la cheminée. Étant allergique c'était pas très agréable.

2026-08-23 • via Nuitee
M
massimo • extended_group • it
9
2026-08-21 • via Nuitee
L
Luca • couple • it
10
2026-08-20 • via Nuitee
L
Linda • solo_traveller • us
10
Wonderful stay!
Pros:

I loved the room, the ambiance, the location was perfect for Old Town, the staff was wonderful and responsive and always available. Always available. The beds were comfortable and the rooms were well appointed.

Cons:

I liked everything!

2026-08-20 • via Nuitee
A
Alderman • extended_group • us
8
Spacious room in old town
Pros:

The staff was very friendly and gave us great recommendations. The room was very spacious with a river view. Great spot on the edge of old town with short walk to the city center.

Cons:

I struggle to reference this as a 4 star. While the room was great, the separate toilet room as so small that you couldn't help from bumping into walls. It's a quirky, older building renovated hotel.

2026-08-19 • via Nuitee
E
Elia • couple • gr
4
2026-08-19 • via Nuitee