Le Phénix Hôtel

Hotels
8.7 (1587 reviews)
7 Quai De Bondy , Lyon , FR
+33 4 78 28 24 24

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable beds
Good breakfast options
Cons:
Cleanliness issues in bathrooms
Room quality concerns in specific areas
High parking fees

Categories

Cleanliness
8.01
Some comments noted cleanliness issues, particularly in bathrooms.
Service
9.48
Many reviews praised the staff for being friendly and helpful.
Location
9.52
Multiple reviews highlight great locations with easy access to attractions.
Room Quality
7.47
Several guests mentioned room quality issues, especially in some specific rooms.
Amenities
8.5
Amenities were generally good, but some upgrades were suggested.
Value for Money
8.46
Value perceived as reasonable given the location and service, but some mentioned high parking fees.
Food and Beverage
9.01
Breakfast and dining options received favorable mentions, though some noted room for improvement.
Overall Experience
9.18
Overall positive experiences shared, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:04

Property Description

Central Location in Old Town of Lyon
Le Phénix Hôtel, nestled in the heart of Lyon's old town, offers a convenient stay with easy access to public transportation and key attractions.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in air-conditioned rooms featuring free WiFi, private bathrooms, and flat-screen TVs with satellite channels for your entertainment.

Convenient Services and Facilities
Indulge in breakfast served in a charming glass-roofed room, unwind at the hotel bar, and enjoy the round-the-clock assistance of the 24-hour reception.

Ready to immerse yourself in the charm of Lyon? Book your stay at Le Phénix Hôtel now and make unforgettable memories in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.7
Based on 1587 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.18
M
Mylene • solo_traveller • dk
10
2026-10-30 • via Nuitee
S
Sonia • family_with_children • fr
9
Hôtel charmant au cœur de Lyon
Pros:

L’emplacement, le charme et la deco de l’hôtel, la gentillesse du personnel !!

Cons:

Rien

2026-10-29 • via Nuitee
T
Thomas • couple • fr
9
Pros:

L accueil les explications claires et le surclassement de la chambre

2026-10-29 • via Nuitee
L
Lucy • solo_traveller • gb
8
Long weekend
Pros:

Location

Cons:

Small room. Could do with a kettle

2026-10-28 • via Nuitee
K
Kathryn • couple • au
7
The hotel was in an excellent location but not great value.
Pros:

It was in a great location and the hotel itself was nice. Great proximity to the river (excellent for a run) and access to all that the Old Town offers.

Cons:

Our room was not as represented in photos- vastly smaller. I asked the staff about this but they were not interested.
The breakfasts were extremely basic with little variety and little fresh produce.

2026-10-27 • via Nuitee
J
Jan • couple • fr
9
2026-10-26 • via Nuitee
V
Volker • couple • de
8
gute zentrale Lage in Lyon
Pros:

perfekte Lage, wenn man Stadttouren unternehmen will.

2026-10-25 • via Nuitee
H
Hitchcock • couple • gb
9
Lovely place and enjoyed the stay
Pros:

Breakfasr good, location was excelleny

Cons:

The pick pockets

2026-10-24 • via Nuitee
J
Julie • couple • us
10
2026-10-23 • via Nuitee
H
Hugo • couple • ca
9
2026-10-22 • via Nuitee
J
Jennifer • couple • gb
9
2026-10-22 • via Nuitee
B
Breanna • couple • us
10
I would highly recommend
Pros:

Location, staff, room size, modern bathroom

Cons:

Nothing!

2026-10-20 • via Nuitee
M
morena • couple • it
10
2026-10-19 • via Nuitee
M
maude • couple • ca
9
Pros:

Le personnel, la courtoisie et la propreté

Cons:

La douche bain sans rideau

2026-10-18 • via Nuitee
J
Judith Sian • solo_traveller • es
9
2026-10-18 • via Nuitee
C
Caldwell • solo_traveller • au
8
Excellent
Pros:

Location and cleanliness

Cons:

Na

2026-10-16 • via Nuitee
A
Anne • couple • ch
10
Magnifique !
Pros:

Personnel très professionnel, agréable et serviable. Merci beaucoup !

Cons:

Chambre spacieuse, bien aménagée avec goût.

2026-10-16 • via Nuitee
G
George • couple • us
8
Pros:

It was in a very nice location

2026-10-16 • via Nuitee
S
Susan • couple • us
10
Welcoming and pleasant staff, very nice room. Would definitely go back there.
Pros:

Beautiful property, pleasant and very clean, great location.

2026-10-12 • via Nuitee
S
Suzanne • solo_traveller • ch
10
Wonderful hotel in the heart of Lyon
Pros:

Beautiful hotel in the heart of Lyon. Close to shops, restaurants and sites.

Cons:

Nothing.

2026-10-12 • via Nuitee