Cerretani Hotel Firenze - MGallery Collection

Hotels
•
MGallery
9.2 (2753 reviews)
Via de' Cerretani 68 , Florence , IT
+39 055 064 3811

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Uncleanliness
Limited food options
Smelly rooms in some cases

Categories

Cleanliness
7.72
Repeated mentions of uncleanliness and unsanitary conditions.
Service
10
Positive comments on staff assistance, though some negative feedback exists.
Location
10
Great location near major attractions, praised in multiple reviews.
Room Quality
9.22
Mixed reviews; some reported issues like smell, but others enjoyed comfortable accommodations.
Amenities
9.22
Average experience, with some amenities mentioned positively and others negatively.
Value for Money
9.22
Prices noted as high compared to offerings, impacting perceived value.
Food and Beverage
8.22
Issues with the breakfast options and limited menu, impacting experience.
Overall Experience
10
Generally positive experiences reported with significant feedback on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:43

Property Description

Luxurious Accommodations
Hotel Cerretani Firenze offers elegantly furnished rooms with modern amenities, including Wi-Fi access and satellite TV. The private bathrooms with luxurious slippers add a touch of indulgence to your stay.

Convenient Services
Indulge in buffet-style breakfast at the MGallery Collection or enjoy drinks at Café Bar Il Michelangelo. With 24-hour room service and staff assistance in arranging trips to nearby attractions like the Uffizi Gallery, your comfort and convenience are our top priorities.

Historical Charm
Located in a restored 17th-century building with views of the Cappelle Medicee, our hotel perfectly blends historical charm with modern luxury. Experience the rich history of Florence while enjoying a truly upscale stay.

Book your stay at Hotel Cerretani Firenze for an unforgettable experience in the heart of Florence.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. In case of no show of the same credit card used during the booking, the hotel will cancel the existing booking.

The payment will be made upon check in.

Please, be aware that during the winter season there is only heating and no air conditioning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

9.2
Based on 2753 reviews
Cleanliness: 7.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 9.22
Value for Money: 9.22
Food and Beverage: 8.22
Overall Experience: 10
S
Safa • couple • bh
10
Pros:

Everything

Cons:

Breakfast was below average

2026-09-18 • via Nuitee
A
Alexandra • couple • us
10
We loved it. The staff were nice.
2026-09-17 • via Nuitee
S
Selma • couple • br
10
Would come back.
Pros:

Great value overall. Good location, a couple steps from the Duomo Piazza and about 400m from most monuments. Friendly staff, free water and soft drinks from the mini bar inside the room.

2026-09-16 • via Nuitee
F
Frass • solo_traveller • sa
6
2026-09-16 • via Nuitee
R
Rotem • couple • il
10
צוות אדיב וחדר מקסים מיקום פצצה
Pros:

אנשים מאוד נחמדים ושירותים

Cons:

שכל הלחמים בארוחה לא התאימו

2026-09-15 • via Nuitee
C
Cesar • couple • br
10
Pros:

Everything

2026-09-14 • via Nuitee
R
Rana • couple • eg
9
2026-09-14 • via Nuitee
C
Cardenas • couple • co
9
Muy buena experiencia !!!
Pros:

En general muy bien. Muy buena la atención en el desayuno, especialmente de Flor. Muy buena ubicación. Buena habitación y el A/C funcionaba muy bien. El baño amplio.

2026-09-14 • via Nuitee
R
Rana • couple • eg
10
Perfect location, comfortable rooms
Pros:

Location is perfect
Room is very spacious and clean
Bed and pillows are so comfortable
Facilities are on point
Midday snacks and coffee are very tasteful
Reception staff are very decent

2026-09-14 • via Nuitee
V
Viraj • couple • in
8
2026-09-14 • via Nuitee
H
Hema • extended_group • ke
10
Best location.
Pros:

Location of property was really good. Staff also very helpful with all the bookings. Rooms are nice and comfortable

Cons:

Nothing. All was good.

2026-09-14 • via Nuitee
E
Ella • couple • gb
8
Perfect location
Pros:

The hotel staff were very friendly, rooms were clean and ideal location in Florence!

2026-09-13 • via Nuitee
A
Ana Maria • family_with_children • cl
10
Excelente
Pros:

Buen desayuno, habitación grande, excelente ubicación 2 min caminando del Duomo

2026-09-12 • via Nuitee
A
ALI • couple • kw
10
Fantastic stay
Pros:

The location is perfect in the center
Rooms are Very clean and modern
The staff are always very friendly and professional
Highly recommend the hotel

Cons:

Nothing

2026-09-10 • via Nuitee
S
Salem • couple • kw
10
2026-09-07 • via Nuitee
S
Suzelle • couple • gb
8
Pros:

The central location.

Cons:

No offer of help with our baggage on arrival, but an offer was made to the guests next in line. On checkout we were asked if we wanted to leave a tip for the staff for their service.

2026-09-07 • via Nuitee
M
Massimo • extended_group • it
10
2026-09-06 • via Nuitee
Z
Zahava • solo_traveller • il
9
2026-09-06 • via Nuitee
B
brendan • couple • au
10
Pros:

Great location, nice hotel, staff friendly, have stayed two twice now and would recommended

2026-09-04 • via Nuitee
A
Amal • solo_traveller • sa
10
2026-09-04 • via Nuitee