Crystal Inn Hotel & Suites - Salt Lake City

Hotels
9 (4039 reviews)
230 West 500 South , Salt Lake City , us
+1 801-328-4466

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Kind and responsive staff
Ideal location
Good breakfast options
Cons:
Cleanliness issues
High pet fees
Uncomfortable bed and pillows

Categories

Cleanliness
7.96
Several reviews mentioned cleanliness issues, including hair on the beds and a moldy bathroom.
Service
9.93
Numerous reviews praised the staff for being accommodating, welcoming, and responsive.
Location
9.47
Multiple mentions of ideal location for visiting attractions and access to transport.
Room Quality
8.42
Mixed feedback with some mentioning comfort issues, especially with beds and pillows.
Amenities
8.45
Some positive remarks about amenities like breakfast and pool, but issues with comfort.
Value for Money
8.91
Comments on high pet fees impacting perceived value, but overall value seen as good.
Food and Beverage
9.46
Breakfast options were frequently highlighted positively by reviewers.
Overall Experience
9.43
Most reviewers expressed high levels of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Luxurious Amenities
Indulge in the indoor pool, sauna, and hot tub at Crystal Inn Hotel & Suites – Salt Lake City. Relax and rejuvenate during your stay with us.

Modern Comfort
Enjoy the convenience of free WiFi, flat-screen cable TV, and contemporary furnishings in every room. Experience a seamless blend of style and functionality.

Convenient Location
Located just 15 minutes from Historic Temple Square and the airport, our hotel is the perfect base for exploring Salt Lake City. Book now and experience the best of what the city has to offer at Salt Lake City – Crystal Inn & Suites.

Important information:

100USD covers up to two pets for a stay of up to seven days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 4039 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
B
Baptiste • family_with_children • fr
10
2026-08-08 • via Nuitee
M
Maciej • family_with_children • nl
7
Ok for one night stop
Pros:

Comfortable rooms

Cons:

Police intervened with one of the guests which made is feel insecure

2026-08-07 • via Nuitee
C
Cédric • family_with_children • fr
10
2026-08-07 • via Nuitee
C
Colin • family_with_children • nl
8
Goed hotel dichtbij het vliegveld
Pros:

Grote kamer. Dubbele wastafel buiten de badkamer.
Uitgebreid ontbijt. Dichtbij het vliegveld.

Cons:

Niks

2026-08-07 • via Nuitee
L
Lejla • couple • de
8
Zu empfehlen für einen kurzen Aufenthalt
Pros:

Für zwei Tage reicht das vollkommen aus, wenn man die Stadt erkunden will

Cons:

-

2026-08-06 • via Nuitee
L
lateefa • couple • us
3
Pros:

Nothing like the picture

Cons:

The room was different in the picture most stuff in room wasn’t even working

2026-08-06 • via Nuitee
L
Loeffler • couple • de
9
2026-08-06 • via Nuitee
J
Jan • solo_traveller • au
9
2026-08-06 • via Nuitee
H
Hendrik • solo_traveller • za
8
Pros:

The staff were very helpful. When we arrived at the airport they collect us within 7 min from phoning asking to pick us up. Breakfast were great.

Cons:

The mattresses were a bit warn.

2026-08-05 • via Nuitee
A
Alida Marina • couple • ar
9
Muy buena . Para repetir
Pros:

Ubicación y personal

Cons:

El desayuno debería tener opciones como arroz y huevos hervidos para personas con dieta especial

2026-08-05 • via Nuitee
C
Christian • couple • fr
10
Très bon rapport qualité prix et très bel emplacement !
2026-08-05 • via Nuitee
S
Sophie T • solo_traveller • fr
8
2026-08-05 • via Nuitee
R
Ronald • couple • nl
9
Goed ontbijt en perfecte ligging
Pros:

Ligging.

2026-08-05 • via Nuitee
A
Andrzej • family_with_children • de
9
Good and clean
Pros:

Location just 15 minutes to airport, big parking, good and clean swimming pool, good breakfast and coffe. Nice choice of dishes

2026-08-04 • via Nuitee
V
Vezole • couple • fr
8
Pros:

Très belle chambre spacieuse et confortable. Micro ondes présent

Cons:

Wi Fi très chaotique

2026-08-04 • via Nuitee
V
Véronique • solo_traveller • fr
8
Pros:

La chambre avec coin salon

2026-08-04 • via Nuitee
R
Rashay • solo_traveller • us
10
2026-08-03 • via Nuitee
D
David • couple • us
8
Pros:

Easy access from the highway, close to downtown, quiet room, clean room

Cons:

Nothing. Was happy staying there

2026-08-03 • via Nuitee
R
Rebecca • solo_traveller • us
8
Pros:

Had a pool and hot breakfast for an affordable price for the area. Close to The Gateway, which hosts the Clark Planetarium, Children's museum and other small tourist attractions. Pool was a nice temperature (August), pool room was a bit hot (but also it was 100+ outside).

Cons:

I was surprised to find the size of the pull out sofa was only a twin or full size mattress. We had potentially planned to sleep 6 in that room with the 2 queens and a pull out, but luckily we had also booked another room with two queens for the rest of our group and had room for everyone. If you are used to sleeping six to a room with pull outs, beware. They do have roll aways available for $10 a night I think.

2026-08-03 • via Nuitee
L
Laurent • extended_group • fr
8
2026-08-03 • via Nuitee