Crystal Inn Hotel & Suites - Salt Lake City

Hotels
9 (4097 reviews)
230 West 500 South , Salt Lake City , US
+1 801-328-4466

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kind and responsive staff
Ideal location
Good breakfast options
Cons:
Cleanliness issues
High pet fees
Uncomfortable bed and pillows

Categories

Cleanliness
7.96
Several reviews mentioned cleanliness issues, including hair on the beds and a moldy bathroom.
Service
9.93
Numerous reviews praised the staff for being accommodating, welcoming, and responsive.
Location
9.47
Multiple mentions of ideal location for visiting attractions and access to transport.
Room Quality
8.42
Mixed feedback with some mentioning comfort issues, especially with beds and pillows.
Amenities
8.45
Some positive remarks about amenities like breakfast and pool, but issues with comfort.
Value for Money
8.91
Comments on high pet fees impacting perceived value, but overall value seen as good.
Food and Beverage
9.46
Breakfast options were frequently highlighted positively by reviewers.
Overall Experience
9.43
Most reviewers expressed high levels of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Luxurious Amenities
Indulge in the indoor pool, sauna, and hot tub at Crystal Inn Hotel & Suites – Salt Lake City. Relax and rejuvenate during your stay with us.

Modern Comfort
Enjoy the convenience of free WiFi, flat-screen cable TV, and contemporary furnishings in every room. Experience a seamless blend of style and functionality.

Convenient Location
Located just 15 minutes from Historic Temple Square and the airport, our hotel is the perfect base for exploring Salt Lake City. Book now and experience the best of what the city has to offer at Salt Lake City – Crystal Inn & Suites.

Important information:

100USD covers up to two pets for a stay of up to seven days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 4097 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
T
Tina • couple • us
10
Very nice hotel, the room was spacious, quiet and the breakfast was very good.
Pros:

The layout of the room and the location.

Cons:

N/A

2026-09-19 • via Nuitee
G
Guillermo José • solo_traveller • es
9
Súper host !!!
Pros:

The service is Amazing!! All the staff are friendly and kind. The breakfast was really good.
The location is good, easy to get the tram to downtown.
The shuttle, excellent service

Cons:

Add to the menú differents healthy proteins in the breakfast. Only Eggs

2026-09-19 • via Nuitee
A
Andreas • solo_traveller • de
10
2026-09-19 • via Nuitee
P
Philippe • extended_group • fr
7
bon rapport qualité prix
Pros:

proche du centre ville avec un bon pdj

2026-09-19 • via Nuitee
M
Muster • solo_traveller • ch
8
2026-09-19 • via Nuitee
S
Shellie • extended_group • us
10
Concert at State Fair
2026-09-18 • via Nuitee
C
Carole • family_with_children • fr
8
2026-09-17 • via Nuitee
X
XINYI • couple • cn
10
Pros:

早餐美味，品种繁多，房间大，停车位多

Cons:

没有

2026-09-17 • via Nuitee
H
Herbert • couple • at
9
2026-09-16 • via Nuitee
T
Teri • couple • us
8
Pros:

Friendly staff, good location, lots of options for breakfast

Cons:

Our room had a really weird smell, almost like a wet cigarette smell and I’m pretty sure we had big foot in the room above us and he was pacing around the entire time.

2026-09-16 • via Nuitee
E
Erika • solo_traveller • us
9
2026-09-16 • via Nuitee
D
Dion • solo_traveller • gb
9
Lovely hitel
Pros:

Great size and very comfortable room

Cons:

Nothing

2026-09-15 • via Nuitee
T
Tal Hermon • solo_traveller • il
10
Pros:

Great location, super helpful and kind staff, very nice pool area, making the value for money amazing. Our stay exceeded all expectations!

Cons:

Breakfast could be a bit more diverse

2026-09-15 • via Nuitee
S
Song • couple • sg
9
2026-09-14 • via Nuitee
C
chris • couple • gb
9
2026-09-14 • via Nuitee
N
Noelia • family_with_children • us
10
Pros:

All

2026-09-14 • via Nuitee
A
Andrew • couple • gb
8
Great, clean hotel, would definitely stay again
Pros:

Close to the highway, good breakfast

Cons:

Air con wasn’t working and it was stifling

2026-09-14 • via Nuitee
S
Silas • solo_traveller • de
8
Pros:

Gute Lage, nah am Zentrum, alles vorhanden was man braucht. Kostenloses Parken. Gutes Frühstück für amerikanische Verhältnisse

Cons:

Mitarbeiter haben keine Ahnung wie der Laundry funktioniert.

2026-09-14 • via Nuitee
X
XINYI • couple • cn
10
Pros:

满意地段，空间和服务，性价比不错👍

Cons:

没有

2026-09-14 • via Nuitee
A
Arthur Magalhaes • couple • br
8
2026-09-14 • via Nuitee