Hyatt Regency Houston West

Hotels
•
Hyatt Regency
8 (1178 reviews)
13210 Katy Freeway , Houston , US
+1 281-558-8338

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable stay
Cons:
Issues with breakfast
Confusing parking
Heating problems

Categories

Cleanliness
7.5
Overall cleanliness was noted positively, but some guests expressed issues with appliance functionality.
Service
8.5
Staff received several praises for their friendliness and helpfulness, contributing to a positive experience.
Location
9
Guests praised the hotel for its great location, close to various amenities and attractions.
Room Quality
8.5
Rooms were described as clean, spacious, and comfortable, although some mentioned issues with heating.
Amenities
7.5
The hotel provided standard amenities; however, breakfast options were criticized.
Value for Money
8
Value perception was mixed; some found prices high especially for breakfast.
Food and Beverage
7
Breakfast options were noted as a downside, affecting overall satisfaction.
Overall Experience
8
Overall experience was positive, despite some specific concerns raised by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:45

Property Description

Luxurious Accommodations
Experience comfort and style at Hyatt Regency Houston West with spacious rooms featuring 65" flat-screen TVs and premium cable channels. Each room boasts a private bathroom with a granite vanity for added elegance.

Relaxing Outdoor Amenities
Unwind in our heated outdoor pool and whirlpool, perfect for a refreshing dip or a soothing soak after a busy day exploring Houston's Energy Corridor.

Convenient Location
Located just 5 miles from Citycentre Plaza, our hotel offers easy access to popular attractions like Downtown Houston and Memorial City Mall. With George Bush Intercontinental Airport only 30 minutes away, your travel convenience is guaranteed.

Book your stay at Hyatt Regency Houston West now to indulge in luxury and convenience during your Houston getaway.

Important information:

Please note that guests must be at least 21 years of age to make reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

8
Based on 1178 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 8.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
S
sultan • solo_traveller • ae
1
2026-09-19 • via Nuitee
A
Axel • solo_traveller • de
10
2026-09-16 • via Nuitee
C
Concepcion • solo_traveller • us
1
Pros:

Location

Cons:

Room was hot
Couldn't sleep all night
No rest

2026-09-16 • via Nuitee
G
George E • couple • us
10
2026-09-14 • via Nuitee
N
Nava Gomez • family_with_children • mx
2
2026-09-13 • via Nuitee
P
Pamela • couple • us
10
2026-09-11 • via Nuitee
M
mikel • couple • us
9
2026-09-11 • via Nuitee
M
Mark • couple • gb
7
Nice place to stay with lovely pool
Pros:

Nice reception. Room tired but clean and comfortable. Good breakfast

Cons:

Beautiful lake inside reception with large Koi but we’re cleaning it out during our stay which made it smell of Algae which was particularly bad during breakfast

2026-09-10 • via Nuitee
P
Perla M • couple • us
10
2026-09-08 • via Nuitee
D
Diego Fernando • couple • us
9
2026-09-07 • via Nuitee
P
Paz • solo_traveller • mx
8
Atención al detalle
Pros:

Buena ubicación

Cons:

El hotel es mas viejo de lo que se ve en las fotos.
No nos dejaron artículos para aseo personal eramos dos personas y solo dejaron un botellita de cada cosa por los dos días que estuvimos,tampoco nos dieron agua solo el primer día,la pedimos a recepción y ya la llevaron

2026-09-06 • via Nuitee
B
Bryce • couple • us
9
2026-09-03 • via Nuitee
T
Tamee • couple • us
10
Excellent
Pros:

Everything

Cons:

Everything

2026-08-29 • via Nuitee
O
Oana • family_with_children • us
10
2026-08-28 • via Nuitee
M
Mendizabal • couple • us
10
2026-08-27 • via Nuitee
T
Timothy • solo_traveller • us
1
2026-08-25 • via Nuitee
J
Jeff • solo_traveller • us
10
2026-08-24 • via Nuitee
M
Martin • solo_traveller • de
7
Typisch amerikanisch mit schöner Lage am Park
Pros:

Man bekommt was auf den Bildern gezeigt wird. Ein in die Jahre gekommenes aber renoviertes Hotel. Es funktioniert alles und an den sehr gemütlichen Aufzug gewöhnt man sich schnell. Die Lage am Park ist sehr schön.

Cons:

Wie üblich in Amerika hat man überall Teppich im Zimmer

2026-08-24 • via Nuitee
G
Gaurav • solo_traveller • de
8
2026-08-22 • via Nuitee
C
Carol • family_with_children • us
9
Perfect for visit to MD Anderson
Pros:

Great bed. Lovely large tub.

Cons:

Repair going on in lobby

2026-08-20 • via Nuitee