Doubletree By Hilton Jabal Omar Makkah

Hotels
•
Doubletree by Hilton
9.4 (11529 reviews)
Jabal Omar , Makkah , SA
+966 12 556 0700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Convenient location
Cons:
Slow service response
Issues with mattress comfort
Limited breakfast options

Categories

Cleanliness
9.45
Overall sentiment is positive with mentions of cleanliness, but issues reported in some reviews suggest minor concerns.
Service
9.75
Generally positive feedback with some concerns about slow response times, balanced by many mentions of friendly staff.
Location
9.45
Positive remarks about location, though some guests mentioned it being challenging for those with mobility issues.
Room Quality
8.95
Mixed reviews, with some highlights on room quality with certain complaints about mattress comfort.
Amenities
9.65
Compliments regarding amenities offered, including free shuttle services and good room service.
Value for Money
8.45
Certain reviews express that the hotel may not provide the expected value, especially in relation to service delays.
Food and Beverage
9.55
Positive mentions of breakfast quality and food safety, although some varieties were noted to be limited.
Overall Experience
9.95
General consensus is highly positive with several guests labeling their stay as outstanding.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:26

Property Description

Luxurious 4-Star Accommodation
Doubletree By Hilton Makkah Jabal Omar offers a luxurious stay in Makkah, with modern amenities and elegant rooms to ensure a comfortable experience for guests.

Convenient Facilities and Services
Guests can enjoy a range of facilities including a restaurant, room service, and a 24-hour front desk. Stay connected with free WiFi throughout the property and have peace of mind with private parking available at an extra charge.

Comfortable Rooms with Stunning Views
Each room at Doubletree By Hilton Makkah Jabal Omar features air conditioning, a flat-screen TV, and a private bathroom. Some rooms even boast a balcony with breathtaking views. Guests can start their day with a delicious breakfast offering various options.

Experience luxury and convenience at Doubletree By Hilton Makkah Jabal Omar. Book your stay now for an unforgettable experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.

Children aged 0–18 years can stay free of charge when using existing bedding, and when sharing a room with a paying adult on a room-only rate.

Children 5 years and under enjoy complimentary meals.

For children aged 6–11 years, a 50% discount is available on meals.

From the age of 12, children are considered adults for meal charges.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

9.4
Based on 11529 reviews
Cleanliness: 9.45
Service: 9.75
Location: 9.45
Room Quality: 8.95
Amenities: 9.65
Value for Money: 8.45
Food and Beverage: 9.55
Overall Experience: 9.95
A
Abdullah • couple • sa
10
2026-09-19 • via Nuitee
E
Ehab • couple • sa
10
2026-09-19 • via Nuitee
S
shebli • couple • sa
10
2026-09-19 • via Nuitee
M
Mohammed Qubais • couple • gb
10
Amazing 👍
Pros:

Amazing staff lovely hotel

2026-09-19 • via Nuitee
O
Omneya • solo_traveller • eg
10
2026-09-19 • via Nuitee
T
Thaeer • family_with_children • sa
8
جيد جدا
Pros:

الاستاذ احمد لي استقبلني امس ساعة 2 ظهر الاني نسيت اسم عائلته موظف الاستقبال شخص محترم راقي بصراحة الفندق محظوظ بهيك موظف
الفندق هادي نظيف مرتب
واحلى مافيهم انهم ما يزعجوك بموعد الخروج
وبشكل عام كل الموظفين بشوشين

Cons:

المشكلة بالمطعم
اولا البوفيه المفتوح لي عندهم مقارنة بالفنادق لي من نفس درجةحتى تابعه الفنادق الهيلتون يعتبر اقل منها

ثانيا الموظفين من اخواتنا المصريين لي بالمطعم اذا شافوا ضيف مصري بينسوا كل ضيوف لي بالمطعم ومابيهتموا لا بضيف المصري

ثالثا شعرت كانوا عندهم فطورين الانو في شخص على الباب بعد ماتعطي رقم غرفتك يحدد لك من اي جهة تدخل للمطعم

2026-09-19 • via Nuitee
N
NAZIR MOHAMMED NASIR • solo_traveller • ng
10
2026-09-19 • via Nuitee
D
Deem • extended_group • sa
8
2026-09-19 • via Nuitee
A
Amnah • couple • sa
9
Was wonderful stay and the customer service was great but i would like to have lower rate
Pros:

Nice

Cons:

A bit pricey

2026-09-19 • via Nuitee
A
Amina • solo_traveller • ng
9
Pros:

Friendly staff, rooms were spacious and comments clean. Breakfast was good variety too.

2026-09-19 • via Nuitee
H
Hussain Alsulaiman • solo_traveller • sa
1
2026-09-19 • via Nuitee
F
Falata • solo_traveller • sa
10
Pros:

الموقع ممتاز والخدمه رائعه

2026-09-19 • via Nuitee
سلطان • couple • om
10
2026-09-19 • via Nuitee
سالم • extended_group • sa
10
Pros:

القرب والنظافة

2026-09-19 • via Nuitee
I
Ibrahim • couple • eg
8
Great stay. Just takna room on higher floors
Pros:

Location for the price. Services very fast and employees very professional

Cons:

The elevators not all of them worked. Bathroom when we first used it ran yellow water. Then

2026-09-19 • via Nuitee
M
Mohamed • couple • sa
8
Nice, but please fix the response delay.
Pros:

They allowed me for early check-in and late checkout . Thanks

Cons:

Delay in Housekeeping response.

2026-09-19 • via Nuitee
P
Périanayagame • solo_traveller • fr
8
Pros:

Propre confortable bonne nourriture

Cons:

Je demande au directeur de fournir plus de sécurité pour le travail du personnel.

2026-09-19 • via Nuitee
A
Amal • solo_traveller • sa
6
المكان جميل وتعامل الموظفين اجمل واحلى وقريب للحرم وتوفر سبل الراحة
Pros:

الهدوء والراحة وقربه من الحرم وتوفر سيارات الغولف للنقل للحرم المكي

Cons:

السخان في نص اقامتي لا يعمل

2026-09-19 • via Nuitee
U
Uzair Ahmed • solo_traveller • pk
10
2026-09-19 • via Nuitee
S
Suad • couple • kw
10
2026-09-19 • via Nuitee