Doubletree By Hilton Jabal Omar Makkah

Hotels
•
Doubletree by Hilton
9.4 (11211 reviews)
Jabal Omar , Makkah , sa

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Convenient location
Cons:
Slow service response
Issues with mattress comfort
Limited breakfast options

Categories

Cleanliness
9.45
Overall sentiment is positive with mentions of cleanliness, but issues reported in some reviews suggest minor concerns.
Service
9.75
Generally positive feedback with some concerns about slow response times, balanced by many mentions of friendly staff.
Location
9.45
Positive remarks about location, though some guests mentioned it being challenging for those with mobility issues.
Room Quality
8.95
Mixed reviews, with some highlights on room quality with certain complaints about mattress comfort.
Amenities
9.65
Compliments regarding amenities offered, including free shuttle services and good room service.
Value for Money
8.45
Certain reviews express that the hotel may not provide the expected value, especially in relation to service delays.
Food and Beverage
9.55
Positive mentions of breakfast quality and food safety, although some varieties were noted to be limited.
Overall Experience
9.95
General consensus is highly positive with several guests labeling their stay as outstanding.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:26

Property Description

Luxurious 4-Star Accommodation
Doubletree By Hilton Makkah Jabal Omar offers a luxurious stay in Makkah, with modern amenities and elegant rooms to ensure a comfortable experience for guests.

Convenient Facilities and Services
Guests can enjoy a range of facilities including a restaurant, room service, and a 24-hour front desk. Stay connected with free WiFi throughout the property and have peace of mind with private parking available at an extra charge.

Comfortable Rooms with Stunning Views
Each room at Doubletree By Hilton Makkah Jabal Omar features air conditioning, a flat-screen TV, and a private bathroom. Some rooms even boast a balcony with breathtaking views. Guests can start their day with a delicious breakfast offering various options.

Experience luxury and convenience at Doubletree By Hilton Makkah Jabal Omar. Book your stay now for an unforgettable experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.

Children aged 0–18 years can stay free of charge when using existing bedding, and when sharing a room with a paying adult on a room-only rate.

Children 5 years and under enjoy complimentary meals.

For children aged 6–11 years, a 50% discount is available on meals.

From the age of 12, children are considered adults for meal charges.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for SAR 240 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SAR 150 per day.

Location

Guest Reviews

9.4
Based on 11211 reviews
Cleanliness: 9.45
Service: 9.75
Location: 9.45
Room Quality: 8.95
Amenities: 9.65
Value for Money: 8.45
Food and Beverage: 9.55
Overall Experience: 9.95
S
Sameer • solo_traveller • pk
10
Staff was too much cooperative
Pros:

Best place to stay

Cons:

Was near to Haram and service was too good

2026-07-04 • via Nuitee
C
Chaimaa • solo_traveller • ma
6
2026-07-04 • via Nuitee
بدر • couple • sa
10
2026-07-04 • via Nuitee
A
Abdulakrem • couple • sa
8
شاكرين مقدرين تعاون الاخوه سراج اللباني وحراس الامن ركان محمد -وفهد الشمري
Pros:

عدم وجود مواقف خاصه بالنزلاء
الرجاء اعادة النظر سعر المواقف 180
علمان بان يوكد مواقف في نفس المجمع

2026-07-04 • via Nuitee
منال • couple • sa
3
Pros:

فقط البوفيه حق الفطور اعتقد الموظف حميد ممتاز جدا

2026-07-04 • via Nuitee
السليمي • solo_traveller • om
10
ممتازة
Pros:

المكان قريب من الحرم وخدمة التوصيل بسارات الجولف

Cons:

لا شي

2026-07-03 • via Nuitee
فهد مغني • solo_traveller • sa
5
Pros:

لايوجد شي اعجبني

Cons:

خدمه سئ من كامل الحقايب

2026-07-03 • via Nuitee
M
Mohamud • family_with_children • au
7
Staff is good but parking is pain
Cons:

Parking process is so bad

2026-07-03 • via Nuitee
A
amol • couple • sa
9
اقامه جميله ورائعه
Pros:

النظافه والموظفين متعاونين

Cons:

السرير غير مريح

2026-07-03 • via Nuitee
A
Asaad • couple • om
10
2026-07-03 • via Nuitee
ابراهيم • couple • sa
5
2026-07-02 • via Nuitee
W
WALEED • solo_traveller • pk
7
Pros:

Location is very good

Cons:

Not giving discount if people want to extend stay

2026-07-02 • via Nuitee
M
Mahmoud • solo_traveller • sa
10
2026-07-02 • via Nuitee
القميع • extended_group • sa
9
مكان جميل وخدمة ممتازة كل الشكر
Pros:

كل شي جميل

Cons:

موقف التحميل والتنزيل مره ضيق ويحتاج الى تنظيم اكثر

2026-07-02 • via Nuitee
M
Mariem • solo_traveller • sa
8
Pros:

Comfy and clean beds - clean bathrooms

Cons:

Location - food in buffet is not coverd always open

2026-07-02 • via Nuitee
S
Saad • extended_group • sa
7
Pros:

اششششكر موظف الأمن ماجد الشهري على الأسلوب واللباقة وحسن التعامل وأمانته في اداء عمله

Cons:

عدم الاستجابه في التنظيف

2026-07-02 • via Nuitee
M
Mohamed • couple • ae
10
2026-07-02 • via Nuitee
R
Rabia • couple • gb
10
Good but breakfast letdown
Pros:

Friendly welcoming

Cons:

Breakfast wasn’t too good

2026-07-02 • via Nuitee
M
Mohamed • couple • ae
10
2026-07-02 • via Nuitee
S
S • extended_group • sa
9
2026-07-02 • via Nuitee