Crowne Plaza Saint John Harbour View by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9 (700 reviews)
10 Portland Street , Saint John , ca
+1 506-657-7320

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Restaurant quality
Pool and hot tub condition

Categories

Cleanliness
8.5
Several mentions of cleanliness, but also notable complaints about the hot tub and pool.
Service
10
Multiple positive comments about staff friendliness and helpfulness.
Location
9.5
Convenient location close to attractions.
Room Quality
8.5
Rooms described as clean and comfortable, but some issues reported with temperature control.
Amenities
8.5
Amenities mentioned positively, but the poor state of the hot tub and cold pool impacted overall rating.
Value for Money
9.5
Hotel is considered a good value based on overall experience.
Food and Beverage
8
Reported issues with the restaurant quality and delay in service.
Overall Experience
9.5
Generally great experiences noted, but with some feedback on amenities and restaurant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:49

Property Description

Coastal Allure and Unrivaled Views
Crafted for today’s traveler, the newly renovated Crowne Plaza Saint John Harbour View hotel offers coastal allure and unrivaled views.

Elevated Amenities
Begin each day with an energizing breakfast at our onsite restaurant, unwind in our heated indoor pool and hot tub, and enjoy restful nights in our premium guest rooms.

Convenience and Connectivity
Situated 24km from Saint John Airport and near Uptown, our hotel offers proximity to top attractions. Be productive in our meeting spaces and business centre. Stay connected with free Wi-Fi and active in our fitness centre.

Experience the perfect blend of comfort and convenience at Crowne Plaza Saint John Harbour View. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Location

Guest Reviews

9
Based on 700 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
R
robert • solo_traveller • ca
10
2026-08-17 • via Nuitee
I
imagemkr357 • solo_traveller • us
10
2026-08-17 • via Nuitee
A
Armand Didier • solo_traveller • ca
10
Pros:

Perfect

Cons:

Everything including breakfast

2026-08-16 • via Nuitee
J
Jody • couple • ca
3
Cons:

First, we booked at King Premium room and were given room 109 - not a premium anything - overlooking the garbage, security spotlight blasting through the window and not overly clean. The poor girl on the front counter had to deal with 2 buses plus others all by herself. I complained about the room and the room we were given was better but still not great. The staff did their best though.

2026-08-11 • via Nuitee
R
Roger • extended_group • ca
8
2026-08-11 • via Nuitee
N
Nguyen • family_with_children • ca
9
2026-08-09 • via Nuitee
S
Saniye • solo_traveller • ca
8
2026-08-07 • via Nuitee
J
Jennifer • solo_traveller • ca
7
Great spot, too expensive
Pros:

The restaurant

Cons:

The gambling

2026-08-06 • via Nuitee
S
Sarah • extended_group • ca
9
If we're ever stopping in Saint John again on our travels - we will definitely be back!
Pros:

The bed was extremely comfortable! The pool was beautiful & open late so my son and his friends were able to take advantage of it even after arriving well into the evening. The staff on arrival were so polite & friendly - immediately good vibes.

Cons:

There was a biker crew outside of the main entrance in the evening that didn't feel overly inviting.
They could have been innocent, but they stayed awhile & as a single mom I felt uneasy about leaving & entering.

2026-08-04 • via Nuitee
R
Robert • solo_traveller • ca
10
2026-08-03 • via Nuitee
J
Jacinthe • couple • ca
10
Pros:

Impeccable! Silencieux. Tout est neuf. Personnel sympathique.

2026-08-03 • via Nuitee
M
Mary-Catherine • solo_traveller • ca
7
2026-07-24 • via Nuitee
C
Catherine • family_with_children • ca
10
2026-07-22 • via Nuitee
R
Rosemary • couple • ca
7
Clean and comfortable
Pros:

Continently located

2026-07-21 • via Nuitee
J
Joey • solo_traveller • ca
1
Pros:

Forgot my coat in the room and they said they did not find it lol

Cons:

Nothing

2026-07-21 • via Nuitee
G
Grant • couple • ca
1
Awful
Pros:

Location to the hospital

Cons:

Cleanliness and lack of towels in the room. TV didn’t work

2026-07-19 • via Nuitee
C
CasualTrekkers • Couples • Mount Vernon, Ohio
10
Perfect First Stop After the Ferry
Pros:

We chose the Crowne Plaza Saint John Harbour View because of its convenient location after arriving on the ferry. The hotel offers on-site parking, making arrival easy, and our spacious room was clean, quiet, and had a view of the harbour. The Wi-Fi worked well throughout our stay, and having an on-site restaurant was a welcome convenience after a long day of travel. Check-in and check-out were both quick and easy, and we would stay here again.

2026-07-17 • via Tripadvisor
C
Christen • couple • ca
10
Comfy adult holiday
Pros:

Very clean and close to the board walk

2026-07-17 • via Nuitee
R
Ross • solo_traveller • gb
8
2026-07-15 • via Nuitee
C
Chris • solo_traveller • ca
7
2026-07-13 • via Nuitee