Holiday Inn Canyon De Chelly-Chinle by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (509 reviews)
Bia Route 7-Garcia Trading Post , Chinle , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Pleasant staff
Great location
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
6.81
Multiple bugs reported in bathrooms and issues with water quality.
Service
8.78
Staff were described as pleasant and courteous.
Location
9.32
Perfect location for Canyon de Chelly with beautiful surroundings.
Room Quality
8.27
Rooms were generally clean and well-equipped, but some reported age-related concerns.
Amenities
8.8
Amenities were adequate, but some facilities like the pool were under construction.
Value for Money
8.76
Overall value was considered good given the location.
Food and Beverage
7.31
Food quality was inconsistent, with several negative remarks about breakfast.
Overall Experience
8.38
Mixed experiences with location and service slightly balancing problems encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:12

Property Description

Experience the Beauty of Chinle at Holiday Inn Canyon De Chelly-Chinle

Convenient Location: Just 2 miles from the stunning Canyon de Chelly National Monument, our hotel offers easy access to one of nature's wonders.

Comfort and Convenience: Enjoy free Wi-Fi, relax by the seasonal outdoor pool, and savor delicious meals at Garcia’s Restaurant during your stay.

Explore and Relax: Plan exciting excursions with vehicle tours into the canyon, stay active at the gym, or pick up souvenirs at the gift shop. After a day of adventure, unwind in well-equipped rooms with Cable TV and coffee facilities.

Ready to immerse yourself in the beauty of Chinle? Book your stay at Holiday Inn Canyon De Chelly-Chinle now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUP

Location

Guest Reviews

8.3
Based on 509 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 8.38
M
Maite solo_traveller us
5
2026-08-27 via Nuitee
E
Edward solo_traveller us
8
The hotel was fine. The canyon was terrific. The town was not much. Restaurants were poor
Pros:

NA

Cons:

Restaurant was closed on day of arrival. Breakfast was not free. It cost $21.95 if you wanted to pay. I didn’t.

2026-08-25 via Nuitee
G
Giulia couple it
8
2026-08-18 via Nuitee
L
Leander solo_traveller us
10
Pros:

Very friendly staff at check-in and house keeping.

Cons:

Nothing, everything was good

2026-08-17 via Nuitee
P
Pim couple nl
9
Hotel met fijn zwembad na een hete middag in de canyon.
Pros:

Een zwembad zonder andere gasten

Cons:

Het ligt aan het begin van het park. Er is hier verder niets.

2026-08-09 via Nuitee
A
anna couple it
10
2026-08-06 via Nuitee
A
Alessandro solo_traveller it
10
Pros:

Camera impeccabile con letti comodissimi.
La struttura è proprio vIcino all'ingresso del Canyon di Chelly.
Ristorante buono e prezzi non eccessivi.
Abbiamo apprezzato anche la presenza della piscina

Cons:

Wi-Fi instabile e a volte assente nella camera

2026-08-05 via Nuitee
L
Lia couple us
8
2026-07-23 via Nuitee
S
Sari solo_traveller nl
6
Cons:

The pool was closed, full of green water, the pool was my main reason to choose this hotel. 🥺 Also the water that came to the room was really yellow.

2026-07-22 via Nuitee
E
ELIZABETH family_with_children us
8
Nice stay, I would stay here again.
Pros:

This is an excellent location for Zion area & canyons.

2026-07-20 via Nuitee
A
Adriana family_with_children cz
8
Ubytování hezké, na snídani vyražte jinam.
Pros:

Poloha, zahrada s bazénem, čisté prostorné pokoje

Cons:

Nefunkční výrobník ledu
Relativně drahá snídaně vs. nabídka snídaňového bufetu

2026-07-16 via Nuitee
V
Verndale family_with_children us
6
Was ok
Pros:

Clean

Cons:

Pool needs to be cleaned

2026-06-22 via Nuitee
E
Elsie solo_traveller us
10
Comfortable, quiet and very clean. Beds were very comfortable. Receptionist and cafe host smiled and happy to help us. P
Pros:

Scenery

Cons:

Cost of breakfast was too expensive

2026-06-19 via Nuitee
H
Holly couple us
7
Okay for stay when visiting Canyon de Chelly
Pros:

Conveniently located near Canyon de Chelly and had restaurant on property

Cons:

Room was not vacuumed so traces of last guest still apparent

2026-06-15 via Nuitee
L
Leon solo_traveller hr
7
2026-06-15 via Nuitee
F
Funk couple us
2
Beautiful facility, wonderful location, poorly trained staff, poorly maintained room and amenities
Pros:

Location was very convenient. Closest hotel to the canyon. Good bed, good sized room

Cons:

When I checked in, the toilet looked like someone had just used it. It turned out that the water in the sink, shower and toilet was BROWN. My wife and I didn't trust that it wasn't contaminated and used bottled water for everything, forgoing a shower, after hiking all day. The front desk tried to explain it by saying the water was brown because the hotel is close to the canyon. Not buying that excuse!

The A/C in the room was inadequate for the 93 degree weather. The room didn't cool down until late night.

The ice machine in the building we were staying in was broken and we were directed to use the machine in another building. I was unable to get access to that building using myr oom key card, having to wait for another guest to enter to gain entry.

I asked to speak with a manager when I checked out and was told I would need to wait 1 hour for a manager to arrive. The front desk clerk was indifferent to my experience and didn't offer to have a manager contact me.

I worked on the hotel industry for 40 years and have seen all levels of customer service, from excellent to poor. This experience was near the bottom.

2026-06-11 via Nuitee
R
Raymond family_with_children nz
8
Cons:

Breakfast was average at best

2026-06-05 via Nuitee
D
Dan extended_group us
8
2026-06-02 via Nuitee
B
Bruno solo_traveller fr
10
Pros:

La piscine et son décor, l'emplacement près du Canyon de Chelly, le petit déjeuner complet le matin, le confort des chambres et de la literie.

Cons:

Rien

2026-06-01 via Nuitee
E
Ern49 Couples Charlotte, North Carolina
6
Hotel animals; closed restaurant
Pros:

Room had flying gnats and three quarter inch cockroaches. A stray dehydrated and hungry dog hangs around.
We were told the restaurant would open one hour late; then it was only to go.
Day two we were told the same - the restaurant may or may not open - check back late in the afternoon.
At $21.95 + tax for powdered egg buffet breakfast, it was overpriced.
Some restaurant chair cushions are ripped from wear.

2026-05-31 via Tripadvisor