Fairfield Inn & Suites by Marriott Williamsburg

Hotels
•
Fairfield Inn
8.3 (426 reviews)
1402 Richmond Road , Williamsburg , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great breakfast
Cons:
Minor room issues
Limited coffee options

Categories

Cleanliness
7.94
Most guests noted cleanliness positively, but some mentioned minor issues with coffee.
Service
8.91
High praise for staff friendliness and attentiveness throughout multiple reviews.
Location
8.95
Multiple mentions of excellent proximity to attractions and restaurants.
Room Quality
7.4
Some complaints about room size and minor issues with furnishings.
Amenities
7.93
Amenities were generally good, although some reviews indicated a need for updates.
Value for Money
8.39
Guests felt they received good value, especially considering the low cost.
Food and Beverage
8.44
Positive remarks about the breakfast offerings, despite minor complaints.
Overall Experience
8.41
Overall sentiment was positive with frequent mentions of enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:11

Property Description

Modern Comforts and Convenient Location

Fairfield Inn & Suites by Marriott Williamsburg offers a comfortable stay with cable TV, free Wi-Fi, and daily hot breakfast. The traditionally furnished rooms feature white linens, a coffee maker, and a seating area with cable TV and HBO.

Relaxation and Recreation

Guests can unwind by the lobby fireplace or enjoy complimentary access to the indoor pool, whirlpool, and fitness center. The sun-lit indoor pool is a perfect spot for relaxation.

Delicious Dining Options and Nearby Attractions

Start your day with a complimentary continental breakfast or head to the International House of Pancakes on-site for hot meals all day. Explore Historic Williamsburg just a mile away or visit Water Country USA and Busch Gardens Amusement Park within a short drive.

Book your stay at Fairfield Inn & Suites by Marriott Williamsburg for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 426 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
K
Kathleen • solo_traveller • us
10
Pros:

It was clean, quiet and the pool was nice

Cons:

Nothing

2026-06-28 • via Nuitee
J
Jean Suzanne • couple • us
1
Would not recommend. They need to improve the cleanliness and simple repairs need done.
Pros:

It was close to shopping and the venue for our visit.

Cons:

The cleanliness was an issue. The sidechair in the room was stained with God knows what. The TV did not get local channels we wanted to watch. The tub did not drain. VERY noisy and we could not get the front desk to answer when the noise was disruptive to our sleep. I also booked one king-sized bed and arrived to the room to find two queen-sized beds.

2026-06-27 • via Nuitee
M
Martha • solo_traveller • us
8
Good Value, Location and Staff, But Rooms Are Tired.
Pros:

The location for this property is great, especially if you’re visiting various areas of the Triangle. To my present surprise, there’s a public bus stop right outside the hotel for a bus that runs to Merchant Square. I ended up taking the bus down and back three days in a row to Colonial Williamsburg ($3 total each day for a day pass), allowing me to leave my car at the hotel.

Staff are really friendly, welcoming, and helpful. A special thanks to Tawana at the front desk and Lyric and Sally at breakfast. Breakfast is excellent, far more than I expected to include scrambled eggs (hard boiled as well), biscuits, sausage, and real fresh fruit! Like, cantaloupe and honey dew!

Beautiful lobby and plenty of parking.

Cons:

Bottom line, the hotel is tired, and I was told there’s a makeover scheduled next year. The short tub, fixed shower head, protruding sink, low quality coffee maker, etc were all outdated and worn. WHY are the toilets at the level of an elementary school toilet?? Only one of the two elevators seemed functional the entire week I was there.

It worked for me for the price (relative to surrounding hotels) and the great breakfast and staff partly offset how outdated it is. (The lobby is fresh and cool, the rooms, not so much.) Just be aware of the pros and cons.

2026-06-26 • via Nuitee
C
carolinesJ5990UY • Family
2
Disgraceful
Pros:

Rude and incompetent staff. Unsafe area. Old rooms and needs updating. Their computer crashed and all of a sudden they said our reservation went away and couldn’t not check us in then refused service. We asked what to do and they said they could not help. Our friends who did check in checked out the next morning because they did not feel safe here. The management stands behind their poor employees and very poor property. Do not under any circumstances stay at this hotel. It should not be a part of the Marriott family. Been to marriotts all over the world and never have had treatment like this would have had better experience at a red roof inn.

2026-06-20 • via Tripadvisor
K
Karen • family_with_children • us
9
Pros:

Good location

Cons:

Getting a little dated

2026-06-14 • via Nuitee
J
john • couple • us
9
Cons:

Air conditioner was a bit noisy

2026-06-11 • via Nuitee
B
Berna • solo_traveller • us
5
Cons:

Old rooms

2026-06-07 • via Nuitee
R
Rodriguez • extended_group • us
10
Will be back next year.
Pros:

How kid friendly the place is.

Cons:

Please add potatoes and bacon to your breakfast.

2026-06-07 • via Nuitee
J
Janice • couple • us
8
The staff were exceptionally friendly and made you feel comfortable
Pros:

Staff excellent, very friendly very close to amenities.

Cons:

They had a great pool

2026-06-05 • via Nuitee
D
Damaris • couple • us
9
2026-05-27 • via Nuitee
P
Pineda • family_with_children • us
6
Estuvo regular.
Pros:

La ubicación, está cerca de restaurantes, tiendas.

Cons:

Las camas estaban muy pequeñas, el desayuno estuvo bien.

2026-05-26 • via Nuitee
T
Tukey • solo_traveller • us
10
2026-05-25 • via Nuitee
J
Joseph • couple • us
7
Inside the building was well maintained and the continental breakfast had a good menu
Pros:

Room was a good size

Cons:

Located on a busy intersection and entrance wasn't well marked

2026-05-13 • via Nuitee
T
Tinker • solo_traveller • us
10
2026-05-08 • via Nuitee
S
Stuart • couple • us
1
2026-05-04 • via Nuitee
M
Marcia • solo_traveller • us
10
Would recommend
Pros:

Great location, good breakfast, front desk staff helpful.

Cons:

Parking was quite full most of the time. Walking distance.

2026-04-20 • via Nuitee
S
Simi • family_with_children • us
5
2026-04-04 • via Nuitee
N
Nussle • extended_group • us
10
The receptionist at the front desk was amazing.
Pros:

Breakfast was good.

2026-03-23 • via Nuitee
G
Gertrude • couple • us
7
2026-03-22 • via Nuitee
B
Barnett • couple • us
9
2026-03-17 • via Nuitee