Baymont by Wyndham Billings

Hotels
•
Baymont Inn & Suites
6.1 (968 reviews)
2030 Overland Avenue , Billings , US
+1 406-652-5200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Friendly/helpful staff (several mentions)
Strong breakfast offerings (eggs/sausage) and very good coffee
Good basic amenities (small fridge, outlets, pool/hot tub when working)
Competitive price/value for some guests
Comfortable aspects noted by some (rooms, beds for some)
Cons:
Severe cleanliness problems (dirty tubs, stained/soiled shower curtains, smells, smoke)
Hot tub issues (not working or not hot)
Room maintenance problems (repairs needed, AC noisy, running toilets)
Service lapses (missed promised items like shower chair, billing/double-charge, staff training/computer issues)
Noise and accessibility complaints (long walks with luggage, noisy floors)
Bedding comfort inconsistent (beds too hard, pillows too soft)
Instances of rooms not being cleaned or sheets not changed

Categories

Cleanliness
3
Multiple reviews report extremely dirty rooms: brown bathtub, soiled shower curtain, lingering smoke and bad odors, socks found in closets and running toilets — consistent pattern of poor housekeeping.
Service
6.8
Mixed: several guests praise friendly, helpful staff and an initial manager who aided guests, but there are repeated reports of inattentive or poorly trained staff (missed shower chair, late/no refunds, front-desk/computer issues).
Location
7
Mentioned positively by guests (convenient location for activities); few negative comments about long walks with luggage from one end of the property but overall location is seen as a plus.
Room Quality
4.5
Frequent issues: hard beds, overly soft pillows for some, AC problems and noisy rooms, missing or needed repairs in rooms, smell complaints and reports of rooms not being cleaned properly.
Amenities
6.5
Amenities include breakfast beyond basics, pool/hot tub and in-room fridge/outlets; however guests report hot tub not working or not hot and some inconsistencies in upkeep.
Value for Money
6.8
Mixed signals: some guests call it the best deal for their trip and cite price positively, while others felt price should be lower given maintenance and cleanliness issues.
Food and Beverage
7.2
Breakfast is repeatedly noted as above basic continental (eggs, sausage) and coffee praised; occasional comments about items not being as warm as ideal.
Overall Experience
7
Overall mixed experience: several guests enjoyed friendly staff, a good breakfast and certain conveniences, but numerous serious cleanliness and service lapses dragged many stays down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location and Amenities
Baymont by Wyndham Billings is centrally located in the heart of Billings, providing easy access to shopping, dining, and major attractions. The hotel offers spacious rooms with modern amenities such as coffee makers, flat-screen TVs, and complimentary HBO. Some rooms even feature microwaves and refrigerators for added convenience.

Cultural Attractions and Entertainment
Immerse yourself in the local culture by visiting nearby attractions like the Moss Mansion, Yellowstone Art Museum, and Alberta Bair Theater. For families, ZooMontana offers a fun day out. The hotel's proximity to various cultural sites ensures there is something for everyone to enjoy during their stay.

Delicious Breakfast and Recreational Activities
Start your day right with a complimentary hot breakfast buffet, complete with a variety of options including eggs, meat, yogurt, and waffles. For outdoor enthusiasts, Pictograph Cave State Park and Red Lodge offer opportunities for hiking, rafting, and skiing. After a day of exploring, unwind in the hotel's indoor heated pool and hot tub.

Book your stay at Baymont by Wyndham Billings for a memorable and comfortable experience.

Important information:

Please Note: Cats are not accepted at the property. Please contact property for details on full pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.1
Based on 968 reviews
Cleanliness: 3
Service: 6.8
Location: 7
Room Quality: 4.5
Amenities: 6.5
Value for Money: 6.8
Food and Beverage: 7.2
Overall Experience: 7
S
Sally • family_with_children • us
4
Pros:

Friendly dependable

Cons:

Smelled really bad and door did not open or close properly

2026-10-26 • via Nuitee
C
CRAIG • couple • us
9
Pros:

Room, bed, and breakfast.

2026-10-20 • via Nuitee
S
Savannah • family_with_children • us
7
2026-10-18 • via Nuitee
A
Audrey • solo_traveller • us
10
It was good and relaxing
Pros:

The friendly and accommodating staff, the cleanliness of the property, especially my room and the pool

2026-10-15 • via Nuitee
M
Mary • couple • us
9
Thank you for the wonderful stay.
Pros:

The room, the breakfast was great swimming pool and hot tub.

Cons:

The hot tub needs to be hotter

2026-10-14 • via Nuitee
L
Lolena • family_with_children • us
7
2026-10-12 • via Nuitee
A
Ashleigh • extended_group • us
8
2026-10-12 • via Nuitee
V
Victor • solo_traveller • us
1
2026-10-11 • via Nuitee
R
robert • couple • us
6
Pros:

Price

Cons:

Room needed a few repairs

2026-10-11 • via Nuitee
D
Dee • solo_traveller • us
4
Not a very comfortable stay.
Pros:

The manager that was on site the night we arrived was very helpful until...

Cons:

The first room we had booked had not been cleaned , was not locked and was open to the hallway when we arrived. The manager then told us the only other room they had on the ground floor with a bathtub was an animal approved room. We chose the room without a bathtub as we were told that we would be brought a shower chair after a hour or so due to being disinfected. The manager we had spoken with then left for the night. The manager that came on duty was asked four times for the shower chair before we were told it was across the way at a different motel and would be brought to us by six or seven a.m the following morning. I am disabled and cannot use a stand in shower. I ended up using my own Walker to shower the next morning because The shower chair NEVER arrived. The hot tub did not work, which was one of the reasons we had chosen this motel. The beds were hard as rocks, i actually had a miserable night.The pillows were way way way too soft. The overnight managers boyfriend sat in the lobby all night ,which was creepy. There were socks in the closet on the ground. This, unfortunately was not a very good stay.I would not recommend this motel. If it wasn't for the helpfulness of the very first manager we dealt with , this would have been a horrible and would have gotten a zero from me. I had been at the ren fair all day.I was hot and tired all I wanted was to take a shower , soak in a hot tub and lay in a nice , comfortable bed. All of wich i never got.

2026-10-10 • via Nuitee
L
Leslie • couple • us
6
Pros:

Staff’s helpfulness

2026-10-10 • via Nuitee
H
Hoffman • solo_traveller • us
4
2026-10-09 • via Nuitee
J
John • solo_traveller • us
9
2026-10-09 • via Nuitee
P
Philip • couple • ca
8
It was good but could have been better. We loved the staff
Pros:

Location and the people

Cons:

Things in the room were missing. Sheets were not changed

2026-10-08 • via Nuitee
S
Stonebraker • couple • us
3
lower the price and update the hotel
Pros:

breakfast

Cons:

staff was not properly trained to handle computer systems

2026-10-08 • via Nuitee
R
Robertson • solo_traveller • us
5
Pros:

Nothing

Cons:

AC was broke and noisy. 2nd floor was noisy after midnight. Had to enter one end of hotel and carry luggage long haul to room.

2026-09-19 • via Nuitee
A
Alynn • solo_traveller • us
10
2026-09-17 • via Nuitee
C
Carrillo • couple • us
2
2026-09-15 • via Nuitee
C
Christina • solo_traveller • us
7
2026-09-12 • via Nuitee
B
Barth • couple • us
1
Cons:

Whole experience

2026-09-11 • via Nuitee