Days Inn by Wyndham Ottawa

Hotels
•
Days Inn
6.4 (1065 reviews)
319 Rideau Street , Ottawa , CA
+1 613-789-5555

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Central, walkable location to attractions
Several mentions of friendly/front-desk staff
Some rooms are spacious with comfortable beds
Accessible to city and tourist areas
Good value for short stays (price-location tradeoff) mentioned by some
Cons:
Widespread cleanliness issues (dirty rooms, filthy elevators/halls)
Safety/area concerns: many unhoused individuals and incidents reported
Broken or missing amenities (AC, ice machine, fridge, jacuzzi plug)
Inconsistent service (absent reception, unresolved maintenance)
Misleading/unclear information about included breakfast/parking
Old/outdated facilities (chipping paint, slow elevators, clogged drains)
Noise/traffic proximity in some rooms

Categories

Cleanliness
3
Multiple reviews report very poor cleanliness: dirty rooms, filthy elevators and halls, and guests saying they felt they had to keep shoes on — frequent direct complaints about dirt and odors.
Service
8.5
Staff are often described as friendly at the front desk and helpful by several guests; however there are also repeated reports of inattentive or absent reception and staff not resolving maintenance/electrical issues.
Location
9.5
Consistently praised as central and walkable to major attractions; many guests highlight excellent access and convenience while noting the immediate neighborhood can feel unsafe due to unhoused individuals.
Room Quality
5.5
Mixed reports: some rooms are spacious with comfortable beds and large bathrooms, while others show old/deteriorating condition (chipping paint, slow drains, broken TV, non-functioning jacuzzi plug, occasional electricity issues).
Amenities
4
Several key amenities reported as poor or broken: non-working AC during heat, broken ice machine, unreliable fridge, no plug/block for jacuzzi tub, limited/no fitness area and parking charged separately.
Value for Money
9
Mixed but several reviewers felt the price-location tradeoff was good for short stays; however unexpected charges (parking) and missing advertised inclusions (breakfast) lowered perceived value for some guests.
Food and Beverage
4.7
Direct complaints that breakfast was not provided despite expectations; no positive mentions of on-site F&B and absence/communication about included meals was a notable negative.
Overall Experience
7
Experiences are highly inconsistent: some guests had comfortable, convenient stays, while others reported safety concerns, major cleanliness failures and broken facilities. Overall stays reported as mixed with significant variability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location in Downtown Ottawa
Located just moments away from the major attractions and activities in downtown Ottawa, Days Inn by Wyndham Ottawa offers a prime location for exploring the city. Within walking distance of Parliament Buildings, National Arts Gallery, Byward Market, and Rideau Shopping Centre, guests can easily immerse themselves in the vibrant city life.

Modern Amenities for Comfort
The hotel provides guests with free high-speed WiFi, ensuring they stay connected throughout their stay. Additionally, the on-site fitness room with exercise bikes allows guests to stay active and energized during their visit.

Convenient Services
With private parking available, guests can enjoy peace of mind knowing their vehicle is securely parked while they explore the city. Experience friendly service and a variety of convenient amenities at Days Inn by Wyndham Ottawa.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pets allowed upon request. Please note that pet-friendly rooms are subject to availability and must be requested prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

6.4
Based on 1065 reviews
Cleanliness: 3
Service: 8.5
Location: 9.5
Room Quality: 5.5
Amenities: 4
Value for Money: 9
Food and Beverage: 4.7
Overall Experience: 7
P
Peggy Palmer • family_with_children • us
1
Needs major work
Pros:

Staff was friendly.

Cons:

Falling apart! Worst hotel I have ever stayed at.

2026-10-24 • via Nuitee
N
NESTOR • family_with_children • ca
7
Pros:

The location is good.

Cons:

Bath tubs sinks, water drains too slow.

2026-10-20 • via Nuitee
A
Ali • family_with_children • tr
4
2026-10-15 • via Nuitee
S
Stettler • solo_traveller • ch
9
Gut.
Pros:

Gute Parkplätze in der Nähe. Zentrale Lage
Möglichkeit zum Waschen.

Cons:

Etwas teuer. Man konnte das Fenster nicht öffnen. Wenig frische Luft.

2026-10-13 • via Nuitee
D
Dr John • solo_traveller • ls
5
Fair
Pros:

The internet

Cons:

Poor cleaning and absolute bedding

2026-09-13 • via Nuitee
I
Issa • solo_traveller • lb
1
Pros:

Zero hospitality

Cons:

The hotel is super dirty

2026-09-12 • via Nuitee
K
Kim • solo_traveller • ca
3
2026-09-11 • via Nuitee
K
Kayla • couple • ca
8
Pros:

The room was spacious and clean; the bathroom was clean and pretty and giant. The bed was very comfy. The front desk staff were nice.

Cons:

We rented a room with a big jacuzzi tub, but there was no plug for it in the room, no mechanism to block the drain at all, which was a tad frustrating, since it was the whole reason we rented that room type. The TV was also on the fritz a lot. Four light sources at the head of the bed (2 bedside lamps and 2 reading lamps on wire arms), and only one lamp worked.

2026-08-31 • via Nuitee
C
Chomko • solo_traveller • ca
10
2026-08-31 • via Nuitee
K
kattan • couple • ca
10
2026-08-26 • via Nuitee
B
Brant • solo_traveller • ca
9
Very nice
Pros:

N/A

Cons:

Proximity to traffic

2026-08-25 • via Nuitee
E
Emina • family_with_children • ca
3
Not satisfied?
Pros:

Close to the main Street?

Cons:

I was disappointed with my stay at the hotel because I was not informed in advanced that breakfast would not be provided. When I booked the hotel I understood that breakfast and parking were included in the price. There was no clear description or notification stating that these services would not be available. I feel like that should have been communicated to us before our stay, especially since we paid based on what was advertised.

2026-08-25 • via Nuitee
I
INGRID • extended_group • cr
7
Ubicación ideal para conocer Ottawa a pie
Pros:

Ubicación para caminar a zonas céntricas, aunque habían muchos habitantes de la calle alrededor

Cons:

Los alrededores

2026-08-13 • via Nuitee
N
nancy • solo_traveller • ca
2
Poor
Pros:

The staff was friendly enough the room was very clean

Cons:

It was filthy in the elevator halls are dark and smell of smoke carpets in hall not clean no electricity in room 2nd night had to sit in dark staff didn't know how to fix it

2026-08-06 • via Nuitee
V
Varinder • extended_group • ca
1
2026-08-05 • via Nuitee
T
Tanmay • couple • ca
7
Good location and good value for money for a short stay in Ottawa.
Pros:

Location was accessible to the city and many tourist attractions.

Cons:

Needs to be updated with better amenities (fitness area) and a modern look (looked a bit old and outdated).

2026-08-04 • via Nuitee
M
Mabenjochat • solo_traveller • ca
8
Pros:

Les lits sont confortables, il y a une odeur désagréable dans l'ascenseur, sinon c' était bien!

Cons:

Une odeur désagréable dans l'ascenseur!

2026-07-22 • via Nuitee
J
Jenn • couple • ca
1
NEVER STAY THERE
Pros:

Nothing went well

Cons:

There was no air conditioning during a heatwave, and our room reached 32°C, forcing us to go out and buy fans just to make it bearable.

There was also no ice available, and the refrigerator wasn't working. The room was so dirty that we felt we had to keep our shoes on at all times.

The surrounding area was heavily populated by unhoused individuals, and during our stay, we witnessed multiple apparent drug overdoses. The overall environment felt unsafe and significantly impacted our experience.

2026-07-18 • via Nuitee
D
drager2026 • Couples
2
worse experience ever
Pros:

very old building and rooms.
very bad and dangerous location, all stores have 1-2 security guards, drugged people all around.
the hotel is also used to shelter refugees.
Smell is terrible , on the hallways (they have 2 microwaves on thehallway and people are booking ethnic food , in the rooms it smells terrible.
At reception is rarely any attendant.
AC works 10 min and then you have to restart it. window does not open, fridge is barely cooling a beer after 24h.
broken ice machine.
never been in a worse hotel and I have been in hundreds.
stay away!

2026-07-11 • via Tripadvisor
M
Marco • solo_traveller • pe
7
Pros:

La habitación

Cons:

Los pasillos

2026-07-01 • via Nuitee