Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-kept rooms
Good location for attractions
Cons:
Issues with cleanliness
Delayed service in dining

Categories

Cleanliness
6.75
Mixed sentiments regarding cleanliness, with some reviews highlighting dirt and unclean conditions.
Service
8.75
Service is generally described positively, with staff welcoming and accommodating.
Location
9.25
Location is praised, being convenient for attractions and transportation options.
Room Quality
8.25
Rooms are noted as clean and well-kept, though some say they could benefit from updates.
Amenities
8.25
Amenities like the pool and beach access are appreciated, despite some issues pointed out.
Value for Money
7.25
Some reviews mentioned disappointment regarding the cost relative to service and quality.
Food and Beverage
7.25
Concerns about delayed food service and limited options, affecting the dining experience.
Overall Experience
8.25
Overall positive experience with common complaints around cleanliness and service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:45

Property Description

Luxurious Accommodation with Stunning Sea Views

Outdoor Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or maintain your workout routine at the well-equipped fitness centre during your stay at Hotel Nikko Guam.

Family-Friendly Amenities
With a children's playground on-site, Hotel Nikko Guam is the perfect choice for families looking for a fun and relaxing getaway in Tumon.

Experience comfort, convenience, and breathtaking sea views at Hotel Nikko Guam. Book now for an unforgettable stay in Guam!

Important information:

Please note the credit card used on the booking, must be in the same name as the guest staying.

Please note that the third adult guest will be accommodated on a roll-away bed.

Important Notice
· The swimming pools and water slide will be closed from April 6 – April 20, 2026, for scheduled maintenance.
· Maintenance dates are subject to change due to weather or operational requirements.
· Access to alternative facilities is not guaranteed during this period.
· Hotel Nikko Guam is not responsible for any inconvenience caused by the temporary closure.
· For assistance or inquiries, please contact information@nikko-guam.com.
· Alternative Recreational Access – PIC Water Park:
During this period, in-house guests with room packages may enjoy access to the Pacific Islands Club (PIC) Water Park facilities free of charge.
· Transportation – Nikko Shuttle to PIC: Scheduled van shuttle runs between Hotel Nikko and PIC. Advance reservation required.
· Exclusions: This privilege does not apply to PHR (Room, Pool Pass and Social Membership), Employees, Local residents, Stay & Play Day Pass Guests, Select Room Packages.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2026-07-12 until 2026-07-07
Swimming pool: Closed from Tue, Jul 7, 2026 until Sun, Jul 12, 2026
Swimming pool: Closed from Thu, Jul 9, 2026 until Mon, Jul 13, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 698 reviews
Cleanliness: 6.75
Service: 8.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 8.25
B
Baker • solo_traveller • jp
8
2026-07-19 • via Nuitee
K
kim • family_with_children • kr
6
2026-07-19 • via Nuitee
N
Nagae • solo_traveller • gu
6
Pros:

free parking

Cons:

Facility is old, AC makes noise and hard to set comfortable temperature. We asked change towels and sheets but nobody didn't.

2026-07-17 • via Nuitee
S
Suzanne • solo_traveller • au
10
Fabulous stay, great location and facilities
Pros:

Close to the beach and the best access to snorkeling on the reef. Room was great and view of the ocean terrific.

Cons:

It’s a big hotel and from the access points and elevators it takes a long time to get to your room.

2026-07-16 • via Nuitee
R
Ryosuke • extended_group • jp
8
2026-07-11 • via Nuitee
M
McErnie • solo_traveller • gu
5
2026-07-09 • via Nuitee
T
Taylor Lange • solo_traveller • us
6
2026-07-08 • via Nuitee
C
Ciara • extended_group • gu
10
2026-07-02 • via Nuitee
F
Frenilyn C Bautista • solo_traveller • us
8
Pros:

Bartenders on duty last night by the pool side are awesome

Cons:

Ac in the room too loud, supposed to call FO but we are all tired and just wanted to sleep in.

2026-07-02 • via Nuitee
K
KIYOMI • couple • jp
8
2026-06-26 • via Nuitee
A
AiraBlair • couple • gu
10
2026-06-26 • via Nuitee
C
contreras • couple • us
7
2026-06-25 • via Nuitee
J
Jurah • couple • gu
7
2026-06-22 • via Nuitee
K
KOYAMA • couple • jp
9
2026-06-17 • via Nuitee
Y
Yosuke • couple • jp
9
お得感
Cons:

何度頼んでもバスタオルを1回に2枚しかくれなかった。ビーチ自体はいいが海は石ばかりで泳げない。

2026-06-16 • via Nuitee
C
Chisaki • couple • jp
10
2026-06-09 • via Nuitee
K
Kathy • solo_traveller • us
9
Loves the breakfast everyday and very nice staff. Pool great and location on the beach had wonderful views. Balcony was
Pros:

This location had incredible views all day long

Cons:

Seems to be out dated and old design but the views make up for it

2026-06-07 • via Nuitee
真文 • couple • jp
8
2026-06-06 • via Nuitee
S
Shotaro • solo_traveller • jp
9
Pros:

綺麗なビーチ。開けたフロント前からの景色。ウォシュレット。

Cons:

古さが出てる。

2026-06-04 • via Nuitee
J
John • solo_traveller • us
9
2026-06-03 • via Nuitee