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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Wheelchair accessible
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Allergy-free room
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Lower bathroom sink
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Visual aids: Braille
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Auditory guidance
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Happy hour
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Secured parking
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Garage
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience a stay like no other at 21c Museum Hotel Chicago, where each suite and guest room is designed to provide a luxe and light-filled retreat. Find inspiration in every corner with thoughtful design and ample space to relax and rejuvenate.
World-Class Art
Immerse yourself in a unique museum experience at 21c, where contemporary artwork and dynamic exhibitions are on display 24/7, 365 days a year. Whether you're a local or a traveler, you can explore the curated collection and be surrounded by creativity at every turn.
Exceptional Dining
Indulge in a culinary journey at Lure Fishbar, a sophisticated restaurant and bar within the hotel. From premium seafood and sushi to delectable steaks and burgers, savor a world-class dining experience. Afterward, unwind with a cocktail while admiring the art galleries for a perfect evening.
Experience luxury, art, and culinary excellence at 21c Museum Hotel Chicago - book your stay now for a memorable getaway.
Extra beds are only allowed in the King Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. No extra charges.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for US$0 per person per night when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.
Location
Guest Reviews
This hotel is listed as a Tribute hotel on the Marriott website but not the Bonvoy app. I believe it is a "white label" property and is being renovated based on renovation activity at the hotel. My parket valet tag said 21c Museum Hotel, which is what the hotel used to be be before the lender took ownership. The location is very good and the rooms are very large for an urban hotel which was good for me and my family. However, there is an $80/day parking charge AND a $25 Destination Amenity Fee and there are NO amenities beyond what you would always get at any Marriott hotel. The room finishes are dated. There is no ventilation fan in the bathroom and it gets very steamy during a shower. The window sheers were ripped. The TV was borderline unusable and could not even get ESPN and no ability to watch a streaming service. Mattresses were uncomfortable. Location is near a hospital and there are frequent sirens, especially bad on Saturday night. Room was not available until 4:30 but was supposed to be ready by 4:00. A renovation will fix some of this, but I would check with the hotel to see if the renovation is complete before staying here again.
Emplacement idéal dans le centre de Chicago. Beaucoup déplacements peuvent se faire à pied.
Prix élevé car hôtel assez commun au niveau confort et services.
Petit-déjeuner cher. Préférable de le prendre à l’extérieur si on se contente d’un petit-déjeuner simple.
The location, the easiness to check in and out, and the gym.
I wish it included breakfast - particularly considering the cost per day.
Great location & friendly staff. Room was spacious & comfortable!
Close to down town
I liked everything
Robert was absolutely exceptional! From start to finish, he went above and beyond to ensure everything was perfect. His professionalism, positivity, and willingness to accommodate every request truly stood out. Not only did he deliver everything we asked for, but he exceeded our expectations in every way. I’m so grateful we had the chance to work with him—he played a huge part in making my daughter’s birthday incredibly special. Highly recommend!
A top notch experience at a newly minted Marriott Property. As usual, I will list the pros and cons.
PROS:
1. Very good location a block from Michigan Ave. and two blocks from the Red Line. Hotel is on Ontario which is quieter than some of the surrounding streets.
2. Excellent, friendly employees especially Robert at the front desk.
3. Very nice suite. I had Room 1719, top floor facing away from the street. I never heard a thing. Room was comfortable, good bed, shower pressure, small living area, coffee, water and a safe. Breakfast was included in the restaurant downstairs (maybe because of status) with a limited menu of three choices.
4. Fitness center was very nice minus the Peloton which will be discussed later. Many new weight machines and free weights, two stationary bikes, treadmills, stretching area.
5. Price, very reasonable compared to all the hotels in the immediate area.
CONS
1. Obviously, I am a huge Peloton fan (one in my living room at home) and I only stay at properties at that have Peloton bikes. TripAdvisor and Marriott reviews mention the Peloton and I called the hotel before I booked and they assured me they had one. Even after I discovered there wasn't one, the front desk said they thought there was one there.
As information, I determined that the Marriott one block away has six Peloton bikes and an even more impressive fitness room. How do I know? Figure it out.!
I will definitely stay at Hotel 55 again (when they get their Peloton)
Cheers!
Marius
It seems like this hotel was recently added to the Marriott network and figured I'd check it out. From the beginning, the staff was extremely friendly and accommodating. I was upgraded to a corner suite being a titanium member with Marriott without even requesting it, and the room was great. I called about a couple decaf Nespresso pods pretty late night and the front desk had it delivered within a minute. Shower water pressure was top notch, and super quiet at night (aside from the street noise but typical with any hotel in the middle of the city). Location is also really good, sort of in between the mag mile area and river north.
Will definitely be staying here again, so glad it's part of Marriott now!
The views are great from the corner rooms.
No microwave couldnt heat up all the good eats lol
Beautiful property in a great location.
Great location.
Great front desk staff.
I was received with a nice glass of wine, friendly staff and fast check in
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Elegante e professionale. Camera ampia
La mia camera si affacciava su un parcheggio
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