Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Valet service frustrations
Noise in lower level rooms

Categories

Cleanliness
8.46
Overall sentiment indicates clean rooms, but some concerns about the quality in certain rooms.
Service
9.43
Positive feedback on friendly staff, though some service issues reported with valet.
Location
9.97
Consistently praised for its prime location and proximity to attractions.
Room Quality
8.42
Rooms reported as clean but with some comments on noise and plumbing issues.
Amenities
8.95
Amenities appear satisfactory, but reports of needing more chargers in rooms.
Value for Money
8.91
Generally good value, but a few mentions of higher prices compared to similar hotels.
Food and Beverage
8.46
Breakfast options are noted, but some dishes were criticized for quality.
Overall Experience
9.43
Majority of guests had a positive experience overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:01

Property Description

Luxurious Accommodations

Experience a stay like no other at 21c Museum Hotel Chicago, where each suite and guest room is designed to provide a luxe and light-filled retreat. Find inspiration in every corner with thoughtful design and ample space to relax and rejuvenate.

World-Class Art

Immerse yourself in a unique museum experience at 21c, where contemporary artwork and dynamic exhibitions are on display 24/7, 365 days a year. Whether you're a local or a traveler, you can explore the curated collection and be surrounded by creativity at every turn.

Exceptional Dining

Indulge in a culinary journey at Lure Fishbar, a sophisticated restaurant and bar within the hotel. From premium seafood and sushi to delectable steaks and burgers, savor a world-class dining experience. Afterward, unwind with a cocktail while admiring the art galleries for a perfect evening.

Experience luxury, art, and culinary excellence at 21c Museum Hotel Chicago - book your stay now for a memorable getaway.

Important information:

Extra beds are only allowed in the King Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Video

Guest Reviews

9
Based on 1102 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
Stephen • solo_traveller • au
7
2026-09-12 • via Nuitee
C
Christina • couple • us
9
2026-09-11 • via Nuitee
H
Hunter • solo_traveller • us
6
Jermaine view
Pros:

The shower and location.

Cons:

No microwave, no ice unless you went to the front desk. Didn't like my view.

2026-09-08 • via Nuitee
A
Amanda • couple • us
7
Great location, beautiful room
Pros:

Daytime staff was very friendly and lovely

Cons:

Some of the evening staff (we checked in around 11pm) and struggled with check-in as they tried to give us a double room. That was straightened out because i had a copy of my reservation that clearly stated king. There was a gentleman working the front desk that was quite rude to patrons who were asking about water.

2026-09-01 • via Nuitee
C
Cassie • solo_traveller • us
10
Very nice, affordable, great location
Pros:

All of the employees were super kind and helpful! The room was very nice and I loved the atmosphere of how new/modern while still having the older historic feel to it. I only wish I had more time in the room to enjoy besides sleeping xD it was very affordable for how nice it was and in the location it was in

Cons:

Nothing really! One of the elevators wasn't working but that's no one's fault and was being worked on. Everything else was perfect

2026-09-01 • via Nuitee
B
Brian • couple • us
8
It was a cool stay, over priced.
Pros:

We liked the space, the cleanliness, and the cleaning staff was very nice.

Cons:

There was no refrigerator, microwave, or ice machine in or near the room . The elevators were pretty slow.

2026-08-31 • via Nuitee
T
Thor • family_with_children • at
8
Preis / Leistung ok
Pros:

Lage / lange Schlangen beim Lift

Cons:

Lift

2026-08-30 • via Nuitee
A
Alfredo Eduardo • couple • ar
5
Pros:

La ubicacion del hotel

Cons:

Habitacion pequeña, placard muy muy pequeño, ni una siila para sentarse.

2026-08-26 • via Nuitee
I
Ingrid • extended_group • mx
10
Perfect
Pros:

Location and bed

2026-08-24 • via Nuitee
J
Joseph • couple • us
5
ok
Pros:

didn't eat breakfast

Cons:

Didn't seem as nice as other 5 stars I stayed at. Not a good bar and lobby area. Room was dark. NOt bad jsut not 5 star class

2026-08-23 • via Nuitee
I
Innocenti • solo_traveller • sv
7
Good location
Pros:

Location

Cons:

Smell of cigarrettes at room

2026-08-23 • via Nuitee
T
Tetiana • couple • ua
8
2026-08-23 • via Nuitee
K
Karen • couple • us
6
Cons:

Lalapalooza overlapped our visit so the price was doubled.

2026-08-20 • via Nuitee
H
Hannah • extended_group • us
6
Great location, could work on inside aspects of rooms in hotel
Pros:

I enjoyed the location of the property. In addition to the bar/restaurant downstairs. All staff was pleasant at hotel too.

Cons:

Mostly had to do with the room - it smelled wet/damp in our room all weekend. We would come back and our clothes would almost feel wet. Lighting scones near bedside didn’t work on either side, in addition to the floor lamps (these would flicker constantly to the point it wasn’t worth messing with anymore).

2026-08-11 • via Nuitee
J
Jacques • solo_traveller • us
6
2026-08-08 • via Nuitee
K
Kassidy • couple • us
10
2026-08-08 • via Nuitee
N
Nadav • solo_traveller • il
9
2026-08-04 • via Nuitee
T
Tim • couple • us
9
Pros:

Showers were great…great water pressure. Corner suite was spacious.

Cons:

Hallways are painted dark blue…I don’t think a great color for a hotel hallway.

2026-08-03 • via Nuitee
L
Lamont • couple • us
7
2026-07-13 • via Nuitee
A
Alessia • couple • us
10
2026-07-03 • via Nuitee