Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Clean rooms
Cons:
Some staff had personality issues
Small room and bathroom
Noise and maintenance problems

Categories

Cleanliness
8.79
Rooms were clean, but several guests mentioned maintenance issues.
Service
9.06
Most staff were friendly and accommodating, although one negative instance was reported.
Location
9.3
Excellent locations close to transport and attractions.
Room Quality
7.75
Rooms were described as small, with limited amenities.
Amenities
8.88
Amenities like gym and bar received positive feedback.
Value for Money
8.44
Overall value was deemed acceptable, though prices are premium.
Food and Beverage
9.29
Breakfast and restaurant offerings were praised.
Overall Experience
8.86
Overall experience was positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Luxurious 5-Star Accommodation in the Heart of Osaka

Refreshing Indoor Pool and Spa
Swissôtel Nankai Osaka features a revitalizing indoor pool and a spa where guests can unwind and relax after a day of exploring Osaka's vibrant entertainment and shopping district.

Diverse Dining Options
With 6 dining options to choose from, including Table36 with panoramic city views and the Empress Room offering Chinese delicacies, guests can indulge in a variety of cuisines without leaving the hotel premises.

Convenient Location and Modern Amenities
Situated above Nankai Railway’s Namba Station, the hotel provides easy access to Kansai International Airport. Enjoy modern comforts like free WiFi, air-conditioned rooms with Nespresso machines, and a fitness facility with massage services.

Book your stay at Swissôtel Nankai Osaka for a luxurious and convenient experience in the heart of Osaka!

Important information:

Additional fees apply for meals for children sleeping in existing beds who are 4-12 years when booking with meal-inclusive rate.

Please note that the use of the fitness center and/or associated facilities may be chargeable.

Usage of gym and pool facilities are complimentary for guests staying in the Swiss Advantage Room, Swiss Select Room and Executive Room or Suite. Guests staying in the Executive Room or Suite also have complimentary access to the hot tub, sauna and public baths.

Children between 6 – 16 years have access to the swimming pool and spa area only between 9:00 – 18:00 (*children are requested to vacate the fitness facilities premises by 18:00).
Children between 6 – 16 years must be accompanied by an adult within the facility.
Children below 6 years are not permitted to use the facilities due to safety reasons.

Guests under the influence of alcohol may not be permitted to use the property’s pools or other facilities.

From Nankai Railway’s Namba Station, guests can take the direct escalators from the 3rd floor ticketing gate. From Namba Station (Subway/JR/Hanshin/Kintetsu Line), the closest exit is Exit 4 and 5.

The name on the credit card used for the booking should correspond to the guest staying at the property.

For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 3300 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ¥10,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3395 reviews
Cleanliness: 8.79
Service: 9.06
Location: 9.3
Room Quality: 7.75
Amenities: 8.88
Value for Money: 8.44
Food and Beverage: 9.29
Overall Experience: 8.86
C
Chris couple us
8
Pros:

location & spa

2026-05-16 via Nuitee
D
Daria solo_traveller pl
10
2026-05-16 via Nuitee
P
Patricia couple sg
8
Pros:

Hotel is right above Namba station and Takashimaya, very central and convenient place to stay to move around Osaka

Cons:

My room though on a high floor smelled of strong cigarette smoke. Hotel tried to change room for me but to a lower floor and room smelled of moth balls, not ideal either. So in the end, I stayed put and hotel provided an air purifier to put in my room to try to remove the smell as much as possible. I had to buy my own room spray to get rid of the cigarette smell.

2026-05-15 via Nuitee
J
Jeralyn solo_traveller bh
10
Japan trip
Pros:

Everything is good. Staff,location,amenities etc. They even let us stay until 1pm. Check out is at 11

Cons:

Nothing

2026-05-15 via Nuitee
E
Egor couple ru
9
2026-05-14 via Nuitee
A
Aaron family_with_children us
10
2026-05-13 via Nuitee
D
Dani solo_traveller il
9
2026-05-13 via Nuitee
M
marie couple fr
10
2026-05-13 via Nuitee
A
Ana Paula solo_traveller br
9
2026-05-12 via Nuitee
B
Brenda Evelia solo_traveller mx
10
Super recomendable!
Pros:

Ubicación! El hotel está super bien conectado! Esta en la zona de namba, a 5 minutos caminado de dotonbori, el metro esta literalmente abajo y te deja en todos lados.
El hotel está conectado a centros comerciales, y muchos restaurantes! El desayuno es muy amplio y es bufette! La limpieza de 10, las camas muy comodas y hainataciones amplias! Tiene un gym muy completo y grande, spa y alberca!

Cons:

Nada

2026-05-11 via Nuitee
S
sophie family_with_children be
8
Pros:

L'emplacement, la vue, le bar à l'étage supérieure.

2026-05-11 via Nuitee
P
Pritchard family_with_children gb
7
Average hotel would of been good 10 years ago
Pros:

Good views and location

Cons:

Starting to look dated staff not very welcoming I have stayed in +20 hotel in the last 12 months and this hotel needs to have more focus on the customer especially when checking in.

2026-05-10 via Nuitee
C
Catherine family_with_children de
9
2026-05-09 via Nuitee
B
boon chuan couple sg
10
Great hotel stay.
Pros:

Location is excellent as it is just above the Namba-Nankai station. The room is spacious & clean, The breakfast at 36 floor is super and delicious. The view from 36th floor is great. The hotel reception are polite, welcoming and they can communicate in good English.

Cons:

The shower in the room can be better if Shower-massage facilities is provided. Welcoming drinks should be provided when check-in.

2026-05-08 via Nuitee
G
Gabriele couple de
6
Tolle Lage über dem Bahnhof, ansonsten kein 5* Sterne Standard
Pros:

Direkt am Bahnhof gelegen mit direktem Zugang zu den Gleisen, perfekt zur Weiterreise.
Toller Blick über Osaka.

Cons:

Kein 5* Standard. Zimmer sehr klein und wirklich sehr p hellhörig, renovierungsbedürftig, besonders das Bad. Ausstattung im Bad war auch nur mäßig insb. Die pflegeprodukte waren spärlich vertreten.
Typische japanische Gastfreundschaft hat beim Personal an der Rezeption gefehlt.

2026-05-08 via Nuitee
B
Belinda family_with_children au
7
Nice hotel but very hard to find.
Pros:

The rooms were clean and comfortable.

Cons:

It was so hard to find the hotel and not straightforward to go in and out. You have to go through the mall.

2026-05-06 via Nuitee
5
503joshk Couples
10
Convenient Location
Pros:

Very nice hotel very conveniently located in Namba Station - 5F. No schlepping your bags through the tunnels to the subway to your hotel. Restaurants, shopping and subway connections on the ground floor. Standard room was perfect.

2026-05-05 via Tripadvisor
E
Eugene Philip solo_traveller sg
8
2026-05-05 via Nuitee
E
Elizabeth family_with_children au
9
2026-05-05 via Nuitee
E
Eugene Philip solo_traveller sg
9
2026-05-05 via Nuitee