Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Clean rooms
Cons:
Some staff had personality issues
Small room and bathroom
Noise and maintenance problems

Categories

Cleanliness
8.79
Rooms were clean, but several guests mentioned maintenance issues.
Service
9.06
Most staff were friendly and accommodating, although one negative instance was reported.
Location
9.3
Excellent locations close to transport and attractions.
Room Quality
7.75
Rooms were described as small, with limited amenities.
Amenities
8.88
Amenities like gym and bar received positive feedback.
Value for Money
8.44
Overall value was deemed acceptable, though prices are premium.
Food and Beverage
9.29
Breakfast and restaurant offerings were praised.
Overall Experience
8.86
Overall experience was positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Luxurious 5-Star Accommodation in the Heart of Osaka

Refreshing Indoor Pool and Spa
Swissôtel Nankai Osaka features a revitalizing indoor pool and a spa where guests can unwind and relax after a day of exploring Osaka's vibrant entertainment and shopping district.

Diverse Dining Options
With 6 dining options to choose from, including Table36 with panoramic city views and the Empress Room offering Chinese delicacies, guests can indulge in a variety of cuisines without leaving the hotel premises.

Convenient Location and Modern Amenities
Situated above Nankai Railway’s Namba Station, the hotel provides easy access to Kansai International Airport. Enjoy modern comforts like free WiFi, air-conditioned rooms with Nespresso machines, and a fitness facility with massage services.

Book your stay at Swissôtel Nankai Osaka for a luxurious and convenient experience in the heart of Osaka!

Important information:

Additional fees apply for meals for children sleeping in existing beds who are 4-12 years when booking with meal-inclusive rate.

Please note that the use of the fitness center and/or associated facilities may be chargeable.

Usage of gym and pool facilities are complimentary for guests staying in the Swiss Advantage Room, Swiss Select Room and Executive Room or Suite. Guests staying in the Executive Room or Suite also have complimentary access to the hot tub, sauna and public baths.

Children between 6 – 16 years have access to the swimming pool and spa area only between 9:00 – 18:00 (*children are requested to vacate the fitness facilities premises by 18:00).
Children between 6 – 16 years must be accompanied by an adult within the facility.
Children below 6 years are not permitted to use the facilities due to safety reasons.

Guests under the influence of alcohol may not be permitted to use the property’s pools or other facilities.

From Nankai Railway’s Namba Station, guests can take the direct escalators from the 3rd floor ticketing gate. From Namba Station (Subway/JR/Hanshin/Kintetsu Line), the closest exit is Exit 4 and 5.

The name on the credit card used for the booking should correspond to the guest staying at the property.

For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

6th floor Lobby Renovation will be carried out to craft a better experience for you, starting from 20 August 2026 - March 2027. Certain areas may be temporarily closed, with operating hours of several 6th floor venues adjusted in line with construction works. We appreciate your understanding.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.8
Based on 3633 reviews
Cleanliness: 8.79
Service: 9.06
Location: 9.3
Room Quality: 7.75
Amenities: 8.88
Value for Money: 8.44
Food and Beverage: 9.29
Overall Experience: 8.86
Y
Yossi • extended_group • il
10
מיקום מעולה
Pros:

מיקום

Cons:

מחיר אמור להיות עם ארוחת בוקר

2026-09-19 • via Nuitee
R
Ross • couple • gb
3
Needs refurbished.
Pros:

Location was ideal.

Cons:

Expensive. Not real 5 star. Needs modernising.

2026-09-18 • via Nuitee
K
KISMET • couple • au
6
Pros:

Location and facilities

Cons:

Service, didn’t have our room serviced at all one day and had to call at 7pm to get more stuff

2026-09-17 • via Nuitee
N
Nancy • couple • us
8
2026-09-16 • via Nuitee
P
Paula • solo_traveller • au
10
2026-09-16 • via Nuitee
H
Heidi • couple • us
8
Perfect hotel for easy access to all of Osaka especially if you are only there for a couple of days.
Pros:

Location, very nice size room - jr. exec suite.
Easy access to the train station - central location.

Cons:

Room bathroom has not counter space - could fix the issue if desk area has sufficient lighting to do makeup.

2026-09-16 • via Nuitee
S
Sinead • extended_group • ie
10
Gorgeous hotel and brilliant location!
2026-09-16 • via Nuitee
D
dotan • solo_traveller • il
10
2026-09-15 • via Nuitee
M
MOHIT • couple • sg
8
2026-09-15 • via Nuitee
J
Jocelyne • family_with_children • lu
8
2026-09-14 • via Nuitee
A
Azlan • couple • sg
8
Great stay. On top of Takashimaya shopping centre, located where the train stations are and walking distance to the stre
Pros:

Definitely the location.
Cleanliness and service were good too.

Cons:

Super strict policy on charging for extending stay for several hours even though hotel was not full.

2026-09-14 • via Nuitee
G
Georges • family_with_children • lu
10
Pros:

Fruhstuck und Service

2026-09-14 • via Nuitee
A
Azlan • couple • sg
7
2026-09-14 • via Nuitee
G
Geraldine • couple • sg
8
2026-09-14 • via Nuitee
T
taylan • family_with_children • tr
9
Mükemmel
Pros:

Konum, temizlik, çalışanların güleryüzü

Cons:

Eleştirecek bir şey bulamadım

2026-09-13 • via Nuitee
Y
YASUO • couple • jp
4
次は他のホテルを利用したい。
Pros:

目的観光には適していた。見た目の清潔さはあった。
かど・・
最寄り駅からまたは、付近からホテルへのアクセスが迷路的で特に年寄りには
難しい。

Cons:

宿泊費が高い割にはアメニティなどに
不満！
連泊したがシーツ、使用したコップ、歯ブラシなど新しいものに交換がない！
ひょっとするとそう言うシステムなのかもしれないが・・

2026-09-13 • via Nuitee
T
taylan • couple • tr
9
2026-09-13 • via Nuitee
M
Mohamed Asiff • couple • gb
8
Pros:

Location, view from the top floor was amazing. Friend accommodating staff

Cons:

The flooring in the hotel room is a bit dated

2026-09-12 • via Nuitee
E
Emiliano • family_with_children • it
10
2026-09-11 • via Nuitee
F
Franck • solo_traveller • fr
10
2026-09-11 • via Nuitee