The Sefton

Hotels
8.2 (4550 reviews)
Harris Promenade , Douglas , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Dated facilities
Room quality issues
Noise disturbances

Categories

Cleanliness
7.59
Some reviews noted dated facilities and shabby room quality, affecting the perception of cleanliness.
Service
9.06
Staff were frequently praised for being friendly and helpful, contributing positively to the service rating.
Location
9.1
Multiple reviews highlighted the prime location near shops and restaurants, making it a strong point.
Room Quality
7.05
Several reviews mentioned tired-looking rooms and issues with furniture and cleaning.
Amenities
7.58
Amenities received mixed feedback, with issues like small pools and dated decor.
Value for Money
8.54
Good value was mentioned in context of location and breakfast, justifying a higher score.
Food and Beverage
8.09
Breakfast received positive remarks, though overall food options were not frequently discussed.
Overall Experience
8.56
Overall sentiment was generally positive, with several guests expressing a happy stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:26

Property Description

Indulge in Luxury at Sefton Hotel

Unique Indoor Water Garden: Discover a serene oasis within the hotel featuring a swimming pool and tranquil water garden, perfect for relaxation.

Culinary Delights: Savor a diverse culinary experience at Bonzai Pan Asian restaurant, offering a fusion of flavors from various Asian cuisines.

Wellness and Convenience: Unwind at The Fountain health club with its pool, gym, and rejuvenating beauty treatments. Additionally, take advantage of The Library for a peaceful retreat and modern amenities for your convenience.

Experience luxury and comfort at Sefton Hotel - book your stay now to enjoy all these exceptional amenities and more!

Important information:

Extra beds/cots may be available depending on room type.

When booking more than 7 rooms, different policies and additional supplements may apply.

Please note the Sefton Hotel will be carrying out works to the front of the building which requires scaffolding between 1st January 2024 - 1st April 2024. The work carried out will be during the day and we expect little to no disruption to guests staying in our Atrium rooms, Standard rooms or Suites. Guest can still utilize the rest of the building. Sir Norman's Bar and Bonzai Restaurant will operate as normal.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IOM

Location

Guest Reviews

8.2
Based on 4550 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.56
L
Libby solo_traveller gb
8
2026-08-29 via Nuitee
B
Brid couple ie
8
Enjoyable stay
Pros:

Great location and lovely atrium and bar.

Cons:

Room was absolutely boiling and when we mentioned to staff they didn’t do or say anything about it

2026-08-28 via Nuitee
C
Chrissy1 solo_traveller gb
8
2026-08-27 via Nuitee
G
Ginny couple gb
9
Very enjoyable stay
Pros:

Very convenient to the town and other venues for eating out etc
Room very nice and quiet

2026-08-27 via Nuitee
C
Claude couple fr
7
2026-08-27 via Nuitee
M
Marc solo_traveller gb
7
2026-08-27 via Nuitee
R
Ruth solo_traveller gb
7
2 night stay during Manx GP
Pros:

This is one of the best for location on Douglas being close to the town centre and within walking distance of the paddock area. Most hotels on the IOM are older style so the Sefton is one of the better ones with beautiful interior spaces and comfortable beds

Cons:

The rooms are dated and had we stayed earlier this summer when the weather was really hot the room would have been unbearable with just a small fan. We also missed the message on the book in the room that unless you put out a sign to make up your room it won't be refreshed until after 3rd night which is not usual for such a grand hotel

2026-08-27 via Nuitee
C
Carl Roberts solo_traveller gb
8
Great hotel
Pros:

Staff and the large sea front rooms were amazing

Cons:

If I was being picky it's due a lick of paint here and there

2026-08-26 via Nuitee
K
Karen solo_traveller gb
8
2026-08-25 via Nuitee
C
Caroline extended_group gb
8
2026-08-25 via Nuitee
B
Barbara couple es
6
Disappointing.
Pros:

Room and location

Cons:

NTV channels limited and subtitles notoperative.,

Bar out of sync wuth rest of hotwl

2026-08-25 via Nuitee
R
Roy solo_traveller gb
10
Pros:

Great location

Cons:

Nothing, all good

2026-08-24 via Nuitee
J
john solo_traveller gb
8
Superb location for TT but at a cost .
Pros:

Great location and superb atrium room .

Cons:

Price of £200 per night was expensive and the swimming pool was out of service as well , only very 3 days for room cleaning too.

2026-08-24 via Nuitee
R
Rudolf couple ch
10
Preis Leistung Top!
Pros:

Freundliches zuvorkommendes Personal. Lage direkt am Meer. Wir kommen wieder.

2026-08-24 via Nuitee
M
Michael solo_traveller gb
8
Pros:

Location

Cons:

Bathroom was tired

2026-08-23 via Nuitee
J
jenny extended_group ie
10
Pros:

Location and amenities

Cons:

Rooms very warm, fan supplied didn’t help much

2026-08-23 via Nuitee
J
Judith couple gb
10
Excellent stay perfect location next to theatre.
Pros:

Location. Pool. Garden room . Attentive staff. I am vegan and chef always sorted my breakfast friendly staff.

Cons:

Nothing

2026-08-23 via Nuitee
D
deirdre solo_traveller gb
7
2026-08-22 via Nuitee
A
Amysuzuki solo_traveller gb
9
Pros:

Position ,friendly staff,good value breakfast

Cons:

Stairwell carpets tatty

2026-08-21 via Nuitee
P
Paul couple gb
9
Great 5 day break
Pros:

Fantastic location and staff

Cons:

Nothing

2026-08-21 via Nuitee