Facilities

Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Great location
Ski lockers
Good breakfast
Cons:
Room maintenance
Inconsistent service
Lack of spa services
Value for standard rooms

Categories

Cleanliness
7.8
Rooms were generally clean, but some guests mentioned minor maintenance issues.
Service
7.3
Service was mixed, with some guests appreciating it while others found the staff inattentive.
Location
8.2
Great location near key attractions and easy access to public transport.
Room Quality
6.5
Rooms varied in quality, with standard rooms showing signs of wear and tear, requiring guests to upgrade for a better experience.
Amenities
6.5
Mixed reviews on amenities, with some praising the ski lockers and breakfast, while others mentioned a lack of spa services and evening buffet quality.
Value for Money
5
Guests felt the price did not align with the quality of the standard rooms, leading to disappointment unless opting for an expensive upgrade.
Food and Beverage
6.2
Breakfast buffet received positive feedback, but the evening buffet and bar service were inconsistent.
Overall Experience
7
Mixed experiences overall, with some guests enjoying their stay while others were dissatisfied with room quality and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-28 03:48

Property Description

Discover the perfect mountain getaway at Melia Sierra Nevada, where adventure meets relaxation in a breathtaking setting.

Full-Service Spa
Indulge in rejuvenating treatments at our full-service spa, offering massages, body treatments, and facials designed to pamper you after a day of exploring.

Ski-In/Ski-Out Convenience
Experience the thrill of winter sports right outside your door with ski-in/ski-out access, making it effortless to hit the slopes and return for a warm, cozy evening by the indoor pool or sauna.

Culinary Delights
Savor international cuisine at RESTAURANTE VELETA, one of two on-site dining options, or relax in the comfort of your room with our limited-hours room service. Unwind with a refreshing drink at one of the bars/lounges after a day of adventure.

Don’t miss out on this extraordinary escape—book your stay at Melia Sierra Nevada today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 11:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 101 reviews
Cleanliness: 7.8
Service: 7.3
Location: 8.2
Room Quality: 6.5
Amenities: 6.5
Value for Money: 5
Food and Beverage: 6.2
Overall Experience: 7
A
Anna • couple • se
8
2026-05-21 • via Nuitee
P
Pedro • family_with_children • es
9
2026-05-19 • via Nuitee
D
Duncan • family_with_children • gb
7
2026-05-17 • via Nuitee
I
Ilya Ratnikov • solo_traveller • es
1
Cons:

I paid for the hotel for 1300 euros. for some reason, booking did not confirm the hotel reservation, and my money was debited from the bank account. as a result, booking replied to me that it would refund my money now, in 12 days. and so I was left without money and without a hotel.

2026-05-14 • via Nuitee
M
Markhus • extended_group • no
8
2026-04-30 • via Nuitee
M
Monica • couple • se
7
Pros:

Stort hyfsat bra hotell med underhållning .

Cons:

Det är extremt dyrt- som överallt i Sierra Nevada- särskilt med tanke på att hela liftsystemet och pisterna var helt stängda den vecka vi var där pga storm veckan före. Vi borde ha erbjudits lägre priser s på rummet pga detta. SPA med pooler är för högljutt för att vara trevligt att vistas i. Saknades vilrum utanför bastun. Detta gjorde det svårt att veta var man skulle företa sig när allt var stängt ä

2026-04-26 • via Nuitee
A
Aurora • solo_traveller • es
10
Buenas experiencia
Pros:

La ubicación

Cons:

El SPA, es pequeño para todas las personas que pueden acceder. Aumentaría también la edad mínima a 16 años, para evitar a niños jugando en un lugar que debe ser de relax y descanso.

2026-04-25 • via Nuitee
D
do Metro • couple • pt
9
2026-04-24 • via Nuitee
F
Francois • family_with_children • es
7
Hotel bien situado, pero vale la pena buscar alternativa...
Pros:

El hotel esta muy bien situado, el desayuno buffet muy completo, el spa es un plus aunque con mucha gente. Personal amable pero no informa correctamente sobre los upgrades.

Cons:

Parece ser que el hotel esta haciendo todo para sacar pequeñas sumas de dinero extra, lo cual en hotel así para una cadena como Meliá es un pena. Ejemplo: chanclas de plástico (en contra de la sostenibilidad) obligatoria para el spa, venden 4 euros (sic) chanclas calidad barata cuando hay chanclas de telas incluidas en la habitación. Otro ejemplo: desayuno bufet gigantesco, pero prohíben hacerse un bocadillo para llevárselo a las pistas al medio día, eso si venden 12 euros un cesta picnic para llevar ... resultado prefieren tirar el pan para intentar sacar 12 euros más (re-sic) ... sin comentarios y adiós sostenibilidad de nuevo. Otro ejemplo, precio habitación individual lo mismo que doble ... Todo esto hace que la palabra que viene a la mente es: "cutre".

WIFI lento.

2026-04-19 • via Nuitee
M
mario • couple • es
1
2026-04-19 • via Nuitee
M
Marta García • couple • es
9
2026-04-18 • via Nuitee
M
María • couple • es
10
2026-04-16 • via Nuitee
S
Sara • couple • pt
9
Muito agradável
Pros:

Localização e quarto

Cons:

Nada

2026-04-14 • via Nuitee
A
António • family_with_children • pt
9
2026-04-13 • via Nuitee
M
Maria Teresa • couple • es
10
Pros:

Muy limpio. Las instalaciones maravillosas. El personal muy amable. Comida muy buena. Spa y masaje 10/10

Cons:

Todo perfecto

2026-04-12 • via Nuitee
M
Mabel • family_with_children • es
10
Pros:

La atención del personal, la ubicación y los servicios en general.

2026-04-12 • via Nuitee
A
Antonio • family_with_children • es
10
2026-04-11 • via Nuitee
A
Amandine • family_with_children • ch
10
2026-04-10 • via Nuitee
J
Joana Silva de • couple • pt
10
Excelente
Pros:

Todo o ambiente é muito confortável, o hotel é bonito e cheira muito bem! Apostam na qualidade das coisas

2026-04-10 • via Nuitee
J
Jo • couple • gb
1
would not stay again - very disappointed for the price
Pros:

Locaton

Cons:

The spa was like a lido, staff at breakfast were miserable and rude, at check in I was not returned my driving licence and then was charged for it to be sent to me. Rooms are very low quality. over priced and very dated.

2026-04-09 • via Nuitee