Royal Hotel West Edmonton, Trademark Collection by Wyndham

Hotels
•
Trademark
8.2 (753 reviews)
10010 178 Street , Edmonton , CA
+1 780-484-6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Convenient location
Cons:
Cleanliness issues
Outdated room features
No pool availability

Categories

Cleanliness
7.66
Reviews indicated issues with room cleanliness, including trash left on the floor and dated hallways.
Service
8.93
Staff received numerous compliments for friendliness and helpfulness.
Location
9.17
Guests appreciated the convenient location near major attractions.
Room Quality
7.12
Rooms were spacious but some guests mentioned outdated decor and cleanliness issues.
Amenities
7.65
The absence of a swimming pool was noted; other amenities met expectations.
Value for Money
8.61
Many guests felt they received good value for the price, despite some concerns.
Food and Beverage
8.16
Breakfast was generally praised, though some mentioned extra charges for items.
Overall Experience
8.33
Reviews expressed a mix of satisfaction with location and service, but some complaints affected overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:16

Property Description

Modern Accommodations
The Royal Hotel West Edmonton, Trademark Collection by Wyndham, offers contemporary guestrooms with convenient amenities like coffeemakers and work areas. Unwind after a busy day by watching an in-room movie.

Relaxing Facilities
Guests can enjoy the on-site fitness centre to stay active and refreshed during their stay. After a productive session in the business centre, indulge in a casual meal at Steel's Cafe & Grill, open for breakfast, lunch, and dinner.

Convenient Location
Located just 2 km from West Edmonton Mall and a short drive from Edmonton city centre, this hotel provides easy access to popular attractions. Explore the city with ease, with the Royal Alberta Museum only a 9-minute drive away.

Book your stay at Royal Hotel West Edmonton now for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

8.2
Based on 753 reviews
Cleanliness: 7.66
Service: 8.93
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.33
K
Kurt • family_with_children • dk
9
2026-09-19 • via Nuitee
O
Oleksandr • family_with_children • ca
9
2026-09-19 • via Nuitee
S
Shawn • extended_group • ca
8
Pros:

Overall good experience

Cons:

Noise of other guests and rooms can be heard easily

2026-09-19 • via Nuitee
K
Kirby • solo_traveller • ca
5
2026-09-18 • via Nuitee
D
Don • solo_traveller • ca
10
2026-09-18 • via Nuitee
R
Rick • couple • ca
7
2026-09-17 • via Nuitee
M
Mitchell • solo_traveller • ca
10
Pros:

It was a quiet hotel. The staff are super friendly.

2026-09-17 • via Nuitee
T
Tessie • solo_traveller • ca
8
2026-09-16 • via Nuitee
C
Christopher • family_with_children • ca
10
2026-09-16 • via Nuitee
C
Charity • couple • ca
10
2026-09-15 • via Nuitee
G
Gina • couple • ca
10
It was comfortable and clean and very welcoming
Pros:

Nice

Cons:

I have no complaints

2026-09-14 • via Nuitee
B
Baillie • extended_group • ca
4
Disappointing
Pros:

Was adequate.

Cons:

WE were not informed that there was NO water at the hotel upon check in.Had to go elsewhere to get ready. We needed to prepare for an event and had no water to clean up and change. Next morning had no electricity.

2026-09-13 • via Nuitee
G
Gehl • couple • ca
7
Good, We will book again when in town.
Pros:

The price and the location with a breakfast available and dinner menu

Cons:

The hotel needs a pace away from the entrance door, it was not good for me with breathing problems

2026-09-13 • via Nuitee
S
Sandy • solo_traveller • ca
9
2026-09-10 • via Nuitee
C
Caroljamin • solo_traveller • ca
9
Pros:

Good staff and nicely place ,breakfast so good,.

Cons:

One elevator is not working.

2026-09-10 • via Nuitee
H
Harley James • solo_traveller • ca
6
2026-09-10 • via Nuitee
K
Kristofferson • couple • ca
10
2026-09-10 • via Nuitee
H
hank • couple • ca
8
nice rooms-courteous staff
Pros:

Freindly staff Nice room, close to where i wanted to be. had a power failure as we were to check out and courteous staff helped us to our room and made arrangements for us to vacate.

Cons:

House keeping didnt replenish towels coffee as we stayed for two days. we were told they would'
thought someone should weed the decorative stones around the building as some weeds were a foot tall

2026-09-10 • via Nuitee
D
Darren • couple • ca
7
2026-09-09 • via Nuitee
V
Valentina • solo_traveller • ca
9
I enjoyed my stay.
Pros:

The location and comfort.

Cons:

The only negative comment I have is about the alarm in the room. Should be reset before the next guest. I was awaken in the middle of the night from a deep sleep.

2026-09-08 • via Nuitee