ibis Carcassonne Centre - La Cité

Hotels
•
ibis
7.1 (2055 reviews)
5, square Gambetta , Carcassonne , fr
+33 4 68 72 37 37

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.56
Multiple mentions of poor cleanliness and maintenance issues.
Service
8.53
Consistently positive remarks about staff friendliness and assistance.
Location
8.57
Highly praised for its proximity to attractions and accessibility.
Room Quality
6.02
Rooms mentioned as small and sometimes poorly maintained.
Amenities
6.55
Basic amenities noted but with some limitations.
Value for Money
7.01
Mixed reviews regarding value, with some considering it good for budget.
Food and Beverage
7.06
Breakfast positively mentioned, but some desires for variety.
Overall Experience
7.53
General sentiment is positive but with noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:42

Property Description

Convenient Location
Located just 1 km from Carcassonne's Train Station and 800 metres from the medieval heart of the city, ibis Carcassonne Centre offers easy access to key attractions.

Delightful Dining Options
Enjoy a buffet breakfast with a variety of sweet and savoury dishes, pastries, and fresh French Madeleine cakes. Guests can also grab a lighter option outside regular hours or indulge in snacks from the on-site bar throughout the day.

Nearby Attractions
Explore the 17th-century Canal du Midi, Jean Alary Theatre, Fine Arts Museum, and Comtal Castle - all within a 10-minute walk. Pont-Rouge Industrial Zone and Carcassonne Airport are also just a short drive away.

Book now for a memorable stay at ibis Carcassonne Centre!

Important information:

Please note that children under 12 years old can enjoy breakfast at a reduced rate.
Starting from May 5th 2023, the breakfast will cost 12.90€.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 7 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 2055 reviews
Cleanliness: 5.56
Service: 8.53
Location: 8.57
Room Quality: 6.02
Amenities: 6.55
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.53
A
António • couple • pt
5
Nuit mal passée.
Pros:

Très bien.

Cons:

Un broui bizarre toute la nuit. Chambre 304.

2026-07-25 • via Nuitee
B
bianchi • solo_traveller • fr
9
Pros:

Personnel au top
Ptoptete

Cons:

Chambre vraiment petite pour 2

2026-07-25 • via Nuitee
R
robertodentini • solo_traveller • it
10
Pros:

Perfetto in tutto

Cons:

Unica nota stonata , il prezzo del garage per 1 moto.

2026-07-25 • via Nuitee
M
Maxim • solo_traveller • fr
8
Une pause très agréable.
Pros:

Fiable et pratique, propre et très bien situé.

Cons:

Rien

2026-07-24 • via Nuitee
V
Véronique • solo_traveller • fr
8
Pros:

Établissement confortable, bien situé ( cité de Carcassonne accessible à pied ). Personnel accueillant. Chambres climatisées et propres

Cons:

Chambre un peu petite

2026-07-24 • via Nuitee
C
CACILIA • couple • fr
8
2026-07-23 • via Nuitee
K
KA JJK • solo_traveller • fr
6
Pros:

Emplacement calme

Cons:

Manque Fontaine à Eau

2026-07-22 • via Nuitee
R
Reginald • solo_traveller • be
10
Pros:

Goed ontvangen en zeker een aanrader

Cons:

Niets wandt het was goed

2026-07-20 • via Nuitee
L
ludovic • family_with_children • fr
5
Pros:

climatisation, lieu géographique

Cons:

la personne qui nous a accueilli le soir était guère aimable

2026-07-20 • via Nuitee
S
Stephen • couple • gb
10
2026-07-19 • via Nuitee
P
patrice • couple • fr
7
2026-07-19 • via Nuitee
M
michel • extended_group • fr
8
Bon séjour bon emplacement pour le feu d'artifice
Cons:

Climatisation trop bruyante et peu fonctionnel

2026-07-19 • via Nuitee
A
Alejandra • couple • fr
6
Pros:

Literie confortable. Qualité du petit déjeuner.

Cons:

Les aires communes manquaient malheureusement de propreté. Boissons renversées, mégots de cigarettes. Odeurs désagréables. La chambre avait également une forte odeur à notre arrivée.

2026-07-18 • via Nuitee
G
Gwen • solo_traveller • gb
8
2026-07-18 • via Nuitee
J
Julie • solo_traveller • gb
8
Pros:

Wonderful breakfast and lovely staff

Cons:

Room was small and quite noisy

2026-07-16 • via Nuitee
Y
Yves • solo_traveller • fr
10
2026-07-16 • via Nuitee
O
Olivia • couple • fr
8
Bon hôtel au cœur de Carcassonne
Pros:

Hôtel très bien situé au cœur de Carcassonne mais sans parking. Chambre classique d’un ibis, climatisation qui fonctionnait à peu près. Ménage correcte.

Cons:

Petit déjeuner sympa mais avec beaucoup de choses manquantes (serviettes, confiture mûre, oranges, pâte à tartiner). Rapport qualité/prix très moyen mais ça dépanne pour une nuit de passage.

2026-07-15 • via Nuitee
R
Robin • solo_traveller • gb
9
2026-07-15 • via Nuitee
H
Hilde Stray • family_with_children • no
6
2026-07-15 • via Nuitee
J
Jacques • solo_traveller • ch
9
2026-07-13 • via Nuitee