ibis Carcassonne Centre - La Cité

Hotels
ibis
7.1 (2162 reviews)
5, square Gambetta , Carcassonne , fr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.56
Multiple mentions of poor cleanliness and maintenance issues.
Service
8.53
Consistently positive remarks about staff friendliness and assistance.
Location
8.57
Highly praised for its proximity to attractions and accessibility.
Room Quality
6.02
Rooms mentioned as small and sometimes poorly maintained.
Amenities
6.55
Basic amenities noted but with some limitations.
Value for Money
7.01
Mixed reviews regarding value, with some considering it good for budget.
Food and Beverage
7.06
Breakfast positively mentioned, but some desires for variety.
Overall Experience
7.53
General sentiment is positive but with noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:42

Property Description

Convenient Location
Located just 1 km from Carcassonne's Train Station and 800 metres from the medieval heart of the city, ibis Carcassonne Centre offers easy access to key attractions.

Delightful Dining Options
Enjoy a buffet breakfast with a variety of sweet and savoury dishes, pastries, and fresh French Madeleine cakes. Guests can also grab a lighter option outside regular hours or indulge in snacks from the on-site bar throughout the day.

Nearby Attractions
Explore the 17th-century Canal du Midi, Jean Alary Theatre, Fine Arts Museum, and Comtal Castle - all within a 10-minute walk. Pont-Rouge Industrial Zone and Carcassonne Airport are also just a short drive away.

Book now for a memorable stay at ibis Carcassonne Centre!

Important information:

Please note that children under 12 years old can enjoy breakfast at a reduced rate.
Starting from May 5th 2023, the breakfast will cost 12.90€.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Location

Guest Reviews

7.1
Based on 2162 reviews
Cleanliness: 5.56
Service: 8.53
Location: 8.57
Room Quality: 6.02
Amenities: 6.55
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.53
J
juan adrian couple es
6
2026-08-29 via Nuitee
D
Delmas couple fr
8
2026-08-29 via Nuitee
M
Monica solo_traveller it
8
2026-08-29 via Nuitee
J
jesabelle couple fr
10
2026-08-29 via Nuitee
A
Alessandra couple it
6
Pros:

Posiziona ottima per raggiungere centro citta',stazione treni e per vedere il castello alto. Quindi molto facile spostarsi per vedere anche altre localita'.

Cons:

Il bagno era molto piccolo.

2026-08-28 via Nuitee
G
Giovanni Andrea solo_traveller it
8
Hotel Ibis
Pros:

Accoglienza e servizi.Buona colazione.

Cons:

Forniscono solo un telo doccia, si può migliorare con poco.

2026-08-28 via Nuitee
S
Sophie solo_traveller fr
8
Pros:

Personnelle accueillant, emplacement à côté de la cité pas besoin de voiture.

Cons:

Chambre un peu petite, pas de bouilloire ni thé proposé.

2026-08-27 via Nuitee
G
Giovanni Andrea solo_traveller it
7
Soggiorno
Pros:

Staff, buon standard qualitativo della pulizia. Buona e completa colazione.

Cons:

Forniscono solo due teli doccia è migliorabile.

2026-08-27 via Nuitee
F
Felipe couple es
8
Pros:

El personal del hotel es muy servicial y de mucha ayuda.

Cons:

La habitación en la que dormimos era muuuy pequeña..., demasiado.

2026-08-27 via Nuitee
P
Paula extended_group pt
7
2026-08-27 via Nuitee
N
Nerea family_with_children ad
7
Cómodo
Pros:

El personal, súper amable. El desayuno también estaba muy bien. Es como que con poco hacen algo bonito.

Cons:

Las habitaciones ya están hora de que reciban un lavado de cara.

2026-08-27 via Nuitee
A
anne couple fr
9
Excellent
Cons:

La salle d'eau est un peu petite

2026-08-27 via Nuitee
K
Kay couple de
3
Für eine Nacht auszuhalten. Sonst nicht zu empfehlen.
Pros:

Das Personal war freundlich und das Frühstück gut. Die Lage ist sehr gut, alles zentral zu Fuß erreichbar.

Cons:

Das Zimmer war eine bessere Abstellkammer und Bad /WC ein Hasenkäfig. Die Sauberkeit wird auch nicht hochgehalten.
Es besteht ein Parkplatzproblem, obwohl Parkplätze mit angeboten werden.

2026-08-26 via Nuitee
E
Emily solo_traveller gb
10
Practical and comfortable
Pros:

Sweet sweet Aircon!!!
Clean, comfy, quiet room on the main square in easy reach of the modern and medieval city.
Easy check in and access.

Cons:

Only thing we didn't work out was the parking so we parked in the centre square but I think that was our fault

2026-08-26 via Nuitee
M
Monica solo_traveller it
7
Pros:

Camera molto piccola, bagno striminzito e nel complesso anche non pulitissimo, colazione discreta. Buona la posizione , parcheggio di fronte all'hotel ad un prezzo bassissimo!

Cons:

Poco pulito

2026-08-26 via Nuitee
N
Nuria couple es
5
Pros:

Ubicación y personal

Cons:

Minúsculo

2026-08-26 via Nuitee
S
SusanC4948 Friends getaway Melbourne, Victoria
10
Convenient location
Pros:

We spent two nights in this conveniently located hotel just the other side of the Vieux bridge which took you into Carcassonne along the main shopping and restaurant street. We found the rooms sufficient for our needs. The beds were comfortable, the air conditioning worked well in the heatwave, the bathroom was fine, everything was clean and the hanging space was much more generous than usual. There was a nice sized table and charging spots for all our electric devices.

There was a laundromat right next door which was useful. The parking space was a bit of a squeeze to get in and out off! One note after checking the address of this hotel: in Tripadvisor this hotel is listed as Ibis Carcassonne Centre but on the Accor and Booking.com websites it is called Ibis Carcassonne Centre La Cité.

2026-08-25 via Tripadvisor
A
Anita solo_traveller gb
8
2026-08-25 via Nuitee
A
Ana solo_traveller es
10
Pros:

La cercanía a La Cité

2026-08-24 via Nuitee
E
elisa extended_group it
7
2026-08-24 via Nuitee