ibis Carcassonne Centre - La Cité

Hotels
•
ibis
7.1 (1961 reviews)
5, square Gambetta , Carcassonne , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.56
Multiple mentions of poor cleanliness and maintenance issues.
Service
8.53
Consistently positive remarks about staff friendliness and assistance.
Location
8.57
Highly praised for its proximity to attractions and accessibility.
Room Quality
6.02
Rooms mentioned as small and sometimes poorly maintained.
Amenities
6.55
Basic amenities noted but with some limitations.
Value for Money
7.01
Mixed reviews regarding value, with some considering it good for budget.
Food and Beverage
7.06
Breakfast positively mentioned, but some desires for variety.
Overall Experience
7.53
General sentiment is positive but with noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:42

Property Description

Convenient Location
Located just 1 km from Carcassonne's Train Station and 800 metres from the medieval heart of the city, ibis Carcassonne Centre offers easy access to key attractions.

Delightful Dining Options
Enjoy a buffet breakfast with a variety of sweet and savoury dishes, pastries, and fresh French Madeleine cakes. Guests can also grab a lighter option outside regular hours or indulge in snacks from the on-site bar throughout the day.

Nearby Attractions
Explore the 17th-century Canal du Midi, Jean Alary Theatre, Fine Arts Museum, and Comtal Castle - all within a 10-minute walk. Pont-Rouge Industrial Zone and Carcassonne Airport are also just a short drive away.

Book now for a memorable stay at ibis Carcassonne Centre!

Important information:

Please note that children under 12 years old can enjoy breakfast at a reduced rate.
Starting from May 5th 2023, the breakfast will cost 12.90€.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 7 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1961 reviews
Cleanliness: 5.56
Service: 8.53
Location: 8.57
Room Quality: 6.02
Amenities: 6.55
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.53
R
Rogerio • couple • br
8
Cons:

Garagem minúscula e incompatível com carros maiores

2026-05-30 • via Nuitee
C
Clegg • solo_traveller • gb
5
Pros:

Location

Cons:

Tiny bathroom smaller than on a submarine. To sit on the toilet i had to keep the bathroom door open.
Bedroom very small.
After staying in Zaragoza in an a really great ibis, we were very disappointed.

2026-05-28 • via Nuitee
M
M EUGENIA • solo_traveller • es
8
Buena ubicación
Pros:

Centrico y limpio

Cons:

Habitación y baño pequeño

2026-05-26 • via Nuitee
G
Gitte • couple • dk
4
Basis hotel, der primært er ok for en nat
Pros:

Beliggenhed central og god. Personalet venlige. Morgenmad ok

Cons:

Meget lille værelse og mikro lille badeværelse.
Vindue vender lige mod lejlighed overfor, så intet privatliv med mindre gardiner var trukket for.

2026-05-26 • via Nuitee
D
Dirk • couple • de
5
2026-05-25 • via Nuitee
G
Guy • solo_traveller • ca
7
2026-05-25 • via Nuitee
M
mario • solo_traveller • pt
8
2026-05-25 • via Nuitee
• family_with_children • fr
8
Nous avons passé un très bon séjour
Pros:

L'emplacement de l'hôtel par rapport à la cité médiévale est très bien et le petit déjeuner est aussi très bien.

Cons:

Chambre un petit peu exiguë pour un séjour de plusieurs jours.

2026-05-25 • via Nuitee
S
Silvia • solo_traveller • es
6
Pros:

Ubicación excelente

Cons:

Hotel correcto calidad-precio

2026-05-24 • via Nuitee
M
margareta • solo_traveller • be
8
2026-05-24 • via Nuitee
T
Thomas • couple • ch
5
Gute Lage, freundliches Personal aber sehr laut
Pros:

Zentral gelegen, sehr freundliches Personal

Cons:

Zimmer zur Strasse sind sehr laut, da die Kreuzung auch nachts stark frequentiert ist. Auch Gas es einige Poser… Fenster zu oder offen macht gar keinen Unterschied.

2026-05-22 • via Nuitee
K
Kenneth • couple • se
6
2026-05-22 • via Nuitee
P
Paolagrazia • extended_group • it
8
Piacevole soggiorno e hotel da consigliare
Pros:

Posizione e colazione

Cons:

Camera e bagno un po’ piccoli

2026-05-21 • via Nuitee
A
Andres • couple • es
4
2026-05-21 • via Nuitee
A
adriana • couple • br
8
2026-05-20 • via Nuitee
W
wendy • extended_group • gb
9
Pros:

Location is excellent. Staff very helpful. Room clean and fresh.

2026-05-19 • via Nuitee
E
Elaine • solo_traveller • ie
8
Excellent location
Pros:

Very convenient location. Just across the road is the bridge over to the castle. Breakfast plentiful. Staff very helpful and it clean. Rooms small but you don't go to stay in the room.

Cons:

Bathroom however is too small. Barely fits one person.

2026-05-18 • via Nuitee
C
Cyril • solo_traveller • fr
3
Cons:

Parking payant non précisé
Chauffage pas efficace dans la chambre
Propreté de la douche
Pas de couverture supplémentaire
Éclairage de la chambre et de la salle de bain

2026-05-17 • via Nuitee
G
Geoff • couple • gb
9
Value for money
Pros:

Location,friendly staff and good breakfast

Cons:

Nothing

2026-05-17 • via Nuitee
A
Anton • solo_traveller • za
8
Pros:

Efficient and English speaking staff.

Cons:

Mold on bottom of shower door. Sqeeky bed.

2026-05-16 • via Nuitee