ibis Carcassonne Centre - La Cité

Hotels
ibis
7.1 (1990 reviews)
5, square Gambetta , Carcassonne , fr

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.56
Multiple mentions of poor cleanliness and maintenance issues.
Service
8.53
Consistently positive remarks about staff friendliness and assistance.
Location
8.57
Highly praised for its proximity to attractions and accessibility.
Room Quality
6.02
Rooms mentioned as small and sometimes poorly maintained.
Amenities
6.55
Basic amenities noted but with some limitations.
Value for Money
7.01
Mixed reviews regarding value, with some considering it good for budget.
Food and Beverage
7.06
Breakfast positively mentioned, but some desires for variety.
Overall Experience
7.53
General sentiment is positive but with noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:42

Property Description

Convenient Location
Located just 1 km from Carcassonne's Train Station and 800 metres from the medieval heart of the city, ibis Carcassonne Centre offers easy access to key attractions.

Delightful Dining Options
Enjoy a buffet breakfast with a variety of sweet and savoury dishes, pastries, and fresh French Madeleine cakes. Guests can also grab a lighter option outside regular hours or indulge in snacks from the on-site bar throughout the day.

Nearby Attractions
Explore the 17th-century Canal du Midi, Jean Alary Theatre, Fine Arts Museum, and Comtal Castle - all within a 10-minute walk. Pont-Rouge Industrial Zone and Carcassonne Airport are also just a short drive away.

Book now for a memorable stay at ibis Carcassonne Centre!

Important information:

Please note that children under 12 years old can enjoy breakfast at a reduced rate.
Starting from May 5th 2023, the breakfast will cost 12.90€.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 7 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1990 reviews
Cleanliness: 5.56
Service: 8.53
Location: 8.57
Room Quality: 6.02
Amenities: 6.55
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.53
J
JACQUES solo_traveller fr
7
Pros:

Position de l'établissement par rapport au lieu touristique
Petit déjeuner produits locaux
Personnel de l'accueil connaissance de lieu de restauration adaptée à notre goût

Cons:

Mansue emplacement au stationnement
Salle d'eau minimaliste

2026-06-13 via Nuitee
M
martine couple fr
3
Pros:

rien

Cons:

chambre petite
salle d'eau mini

2026-06-13 via Nuitee
A
Aurelio couple it
5
Pessimo
Pros:

Garage

Cons:

quando si prenota un’Ibis si sa’perfettamente a cosa si va’incontro, ma credo che questo sia il peggiore che abbia mai visto, camera minuscola e bagno più piccolo di quello di un traghetto, il letto aveva 2 materassini sgonfi , impossibile dormire veramente scandaloso!

2026-06-11 via Nuitee
E
Emilie couple ie
8
2026-06-11 via Nuitee
J
Jeremy couple fr
4
2026-06-11 via Nuitee
I
Ippolito couple it
9
2026-06-11 via Nuitee
M
Mayol Vaquer solo_traveller es
8
Pros:

.

Cons:

.

2026-06-10 via Nuitee
P
Philippe solo_traveller fr
8
Bel emplacement, et personnel attentif
Pros:

Le personnel très à l’écoute

Cons:

Pas grand chose pour s’alimenter le soir avec arrivée tardive mis à part des boissons chaudes ou froides

2026-06-10 via Nuitee
R
Rodolfo Cesar solo_traveller br
8
Pros:

Overall, everything was great, the AC is a really nice feature in the summer.

Cons:

Noise echoes really loudly in the building, doors are electronically locked and they need a little bit of force to be locked, so there was a lot of loud noises of people banging doors, I imagine this is worse in the high season as Carcassonne is popular tourist attraction.

2026-06-10 via Nuitee
F
Furter solo_traveller ch
7
2026-06-09 via Nuitee
B
Barry extended_group gb
8
Enjoyable
Pros:

Lovely staff. Basic accommodation but good value

Cons:

Bedroom fixtures and fittings

2026-06-08 via Nuitee
G
Giampaolo couple it
6
Pros:

La disponibilità e la cortesia del personale.

Cons:

Le dimensioni della camera, decisamente piccola.

2026-06-08 via Nuitee
L
Luis solo_traveller es
4
No repetiré
Pros:

Unicamente la ubicación.

Cons:

Mala relación calidad-precio. Muy caro para lo que ofrece: habitación pequeña y baño todavía más reducido, sin apenas espacio.
Ruidoso. Desayuno muy flojo, que no se corresponde con el precio que cobran por el mismo.
Ofrecen un parking como propio que no es tal; es un descampado polvoriento, sin vigilancia y sin plazas reservadas para los huéspedes del hotel.

2026-06-08 via Nuitee
S
Steve solo_traveller gb
10
A really good stay; thank you!
2026-06-08 via Nuitee
C
Caria solo_traveller it
7
2026-06-07 via Nuitee
F
Flament solo_traveller be
7
Pros:

L'hôtel est très bien situé.

Cons:

Je trouve qu'en 1 an, l'hôtel a décliné.
La terrasse qui nous est mis à disposition n'est pas très propre. J'ai gardé les mêmes draps pendants 3 jours....

2026-06-06 via Nuitee
P
Paul solo_traveller gb
7
Ibis is what it is ! Clean, comfy enough, what more do you need except draught beer would be nice !
Pros:

Ibis rooms are what they are, clean, comfy enough, don't get the moans people have eg door opening on bed etc. !!! Eh!!! Location is ok but not much around it ie shops/bars but walk 5 - 10 mins you will find. Fine for 3 nights.

Cons:

No draught beer.

2026-06-05 via Nuitee
J
Jirat extended_group gb
10
It was perfect for what we needed. It was Central for everything.
Pros:

Breakfast was everything I needed.

2026-06-04 via Nuitee
W
Walter extended_group it
8
Ottimo per visitare la città
Pros:

Camera piccola ma confortevole, parcheggio sotto l'hotel piccolo ma comodo, eravamo in moto. Staff gentile e professionale, Colazione ottima e abbondante .

2026-06-04 via Nuitee
M
mauroroveri extended_group it
8
Pros:

posizione perfetta

Cons:

camere piccolissime

2026-06-03 via Nuitee