The Prestige Hotel Penang, a Member of Design Hotels

Hotels
•
Design Hotels
9.2 (1528 reviews)
8 Gat Lebuh Gereja , George Town , MY

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Room cleanliness issue
Strange odor in the room

Categories

Cleanliness
8.51
The room had a somewhat strange smell attributed to the carpet.
Service
9.98
The staff, especially Mr. Zane, provided excellent service and resolved issues promptly.
Location
9.52
Convenient location close to the Jetty with good cafes and restaurants.
Room Quality
8.47
The room was spacious and modern, though some guests reported issues with the room layout.
Amenities
9
Amenities were satisfactory, but some feedback indicated room layout could be improved.
Value for Money
9.46
The overall experience and services justified the price.
Food and Beverage
9.01
Breakfast service was noted as attentive and well-managed.
Overall Experience
9.68
Overall, guests reported a great stay with a few minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:37

Property Description

Luxurious Accommodation
Indulge in the elegance of our 5-star rooms equipped with modern amenities like a coffee machine and a flat-screen TV.

Convenient Facilities
Enjoy the convenience of a fitness center, restaurant, and bar available at your doorstep during your stay.

Prime Location
Located just minutes away from popular attractions like 1st Avenue Penang and Rainbow Skywalk at Komtar, The Prestige Hotel Penang offers a perfect base to explore the city.

Book your stay at The Prestige Hotel Penang now to experience luxury and convenience at its best.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please note that hotel may contact the cardholder for verification purposes.

Please note that the credit card used for booking and a valid photo ID with the same name must be presented upon check-in.

For guests who choose to pay directly to booking.com, a valid photo ID is required upon arrival.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that a 50% nonrefundable deposit payment is required for group booking (of 10 or more rooms) upon booking confirmation to guarantee your reservation. Please contact the property directly for more information using details from the Booking Confirmation.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 1528 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.68
H
Helen • couple • au
10
2026-10-27 • via Nuitee
S
Su Ling • extended_group • my
9
2026-10-26 • via Nuitee
G
Gavin • family_with_children • gb
10
2026-10-22 • via Nuitee
Y
Yoshiko • couple • ch
10
We really liked the hotel's design and stylish atmosphere.
Pros:

The room was very nice and looked exactly like the pictures. There were plenty of places to hang clothes and wet swimsuits, which was very convenient. We had a very comfortable stay. The staff were also very helpful and friendly. Highly recommended!

Cons:

The air conditioning stopped working, but it was fixed the next day. We also requested a late check-out, and the staff kindly agreed. We really appreciated their flexibility and excellent service.

2026-10-22 • via Nuitee
E
Evelyn • couple • gb
10
2026-10-20 • via Nuitee
L
Lénora • family_with_children • fr
10
2026-10-20 • via Nuitee
Y
Yi Fei • couple • sg
9
Not bad
Pros:

Nice room and shower

Cons:

Gym was super small didnt have much

2026-10-18 • via Nuitee
S
Sas • couple • gb
9
Pros:

- Service was exceptional!
- Very very clean and modern.
- Very comfy bed!!!
- Salt water pool was great and bar by the pool
- Very sound proof
- Complimentary mini bar refreshed everyday and welcome drinks
- On site shop, 10% discount massage parlour, bars, florist etc
- central location

Cons:

- Good to have a gym but it was very small and under equipped.
- Breakfast was good but for the price I expected more options, milk alternatives and better coffee.
- bar was very empty and uninviting.

2026-10-18 • via Nuitee
G
Gedima87 • couple • es
10
Pros:

Atención del personal e instalaciones de la habitación y del hotel

Cons:

Nada

2026-10-17 • via Nuitee
S
Soada • couple • ch
8
Pros:

l’emplacement, le verre de bienvenue offert, les boissons au mini bar offert

Cons:

la moquette était tâché, les serviettes de bains également

2026-10-16 • via Nuitee
C
Catherine • couple • ca
10
Loved our two nights at this beautiful hotel in Georgetown
Pros:

Gorgeous property in a great location

Cons:

Nothing. Would definitely stay there again

2026-10-15 • via Nuitee
M
mark • solo_traveller • au
10
Pros:

Everything about the hotel was exceptional but a big shout out to the staff all of them went out of their way to help you from the door mam to the glasshouse staff and the concierge desk all so helpfull

Cons:

Nothing

2026-10-11 • via Nuitee
T
Teijo • solo_traveller • fi
10
Pros:

Aamupala

2026-09-17 • via Nuitee
Q
Qiqing • family_with_children • my
8
2026-09-17 • via Nuitee
E
Elaine • couple • hk
10
2026-09-15 • via Nuitee
A
Ahmed • couple • sa
10
تجربة فاخرة وأجواء رائعة أضافت لرحلة شهر العسل ذكريات لا تُنسى، وسأكرر الزيارة حتماً!
Pros:

إقامة استثنائية وجديدة كلياً! الفندق يتميز بتصميم عصري وأنيق للغاية، والنظافة ممتازة في جميع المرافق. موقع الفندق في قلب جورج تاون مميز وقريب من الأماكن الحيوية، واحترافية طاقم العمل وتفاصيل الخدمة أضافت متعة خاصة وجمالاً لا يُنسى لإقامتنا خلال شهر العسل.

Cons:

لا يوجد شيء يُذكر، كل شيء كان ممتازاً ومطابقاً للتوقعات.

2026-09-15 • via Nuitee
A
Arnaud • couple • fr
9
2026-09-14 • via Nuitee
K
Kongyang • couple • my
10
2026-09-10 • via Nuitee
M
Ming Kerk • solo_traveller • my
8
Pros:

Bigger swimming pool

Cons:

The traffic surrounding

2026-09-10 • via Nuitee
C
Craig • family_with_children • my
9
2026-09-09 • via Nuitee