Smartline Meridian Hotel

Hotels
7.9 (1196 reviews)
Sunny Beach , Sunny Beach , BG

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location / beachfront / first-line
Good, varied food and drinks
Pool and restaurant with panorama
Many returning/loyal guests
Generally polite staff (some reports)
Cons:
Poor / inconsistent cleanliness; some rooms described as filthy
Staff language barrier and at least one impatient front-desk agent
Wi‑Fi limited to reception or paid in-room
Pool can be overcrowded (no space)
Paid parking and additional small charges (kettle, in-room Wi‑Fi)
Housekeeping not always thorough or daily

Categories

Cleanliness
5
Multiple reviews explicitly note poor cleanliness: reports of rooms being 'filthy', overall deterioration in cleaning compared to previous years, inconsistent housekeeping (only replacing essentials, infrequent full cleaning).
Service
8
Mixed but generally acceptable: some guests report language barriers and an impatient front-desk agent, while other comments highlight polite and helpful staff overall.
Location
9.5
Consistently praised across reviews: described as excellent, very good location with great restaurant panorama and beachfront/first-line convenience.
Room Quality
7.5
Rooms have issues such as no kettle, sand tracked in from the beach and limited in-room amenities; however returning guests and overall room comfort indicate generally reasonable room quality.
Amenities
7.5
Amenities noted include a pool (but sometimes overcrowded) and restaurant; negatives include Wi‑Fi not available throughout and some paid extras, so amenities are decent but imperfect.
Value for Money
7
Perceived value is impacted by extra charges (paid parking, in-room Wi‑Fi, kettle fee) and some service shortcomings, though many guests still find the overall offering acceptable for the location.
Food and Beverage
10
Strong positive sentiment: several guests praise the food as varied, good quality and the drinks selection, with the restaurant repeatedly highlighted as a positive feature.
Overall Experience
8.7
Overall impressions are positive: many guests report a pleasant stay with minor inconveniences, returning guests express satisfaction despite noted issues (cleaning, extra fees).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:31

Property Description

Luxurious Accommodation
This 4-star hotel near Sunny Beach offers 268 rooms spread across 10 floors, providing guests with a comfortable and stylish stay. The tastefully furnished rooms in modern style come with up-to-date facilities, ensuring a relaxing experience for all visitors.

Relaxation and Recreation
Guests can unwind and have fun with free access to the outdoor pool and a playground for children. For those seeking more relaxation, the hotel offers a spa centre with a sauna, hot tub, solarium, and massage services at an additional charge.

Convenient Amenities and Location
With WiFi available in public areas (extra fee), easy access to the beach, and proximity to entertainment areas and public transport, this hotel caters to all needs. Additionally, the rich complimentary breakfast buffet sets the perfect tone for a wonderful day ahead.

Book now to experience a blend of luxury and convenience at our hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOJ

Location

Guest Reviews

7.9
Based on 1196 reviews
Cleanliness: 5
Service: 8
Location: 9.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 10
Overall Experience: 8.7
N
Nijolę • extended_group • lt
5
Vykstu ne pirmą kartą. Myliu šį kurortą.
Pros:

Lokacija. Kambario dydis. Kasdien keičiami rankšluosčiai

Cons:

Internetas tik pirmame aukšte. Automobilio pastatymas mokamas. Kai parašiau žinutę, kad noriu pervežimo iš aerouosto, negavau jokio atsakymo. Pamatėme, kad penktadienį bus folkloro vakaras viešbutyje. Paklausus informacijoj, mums nurodė kad pirmam aukšte. Dar net nuvedė iki tos vietos dienos metu. Vakare atėjus 21 val. ten buvo tuščia. Pasirodo viskas vyko restorane 11 aukšte. Dirbantys informacijoj turėtų tiksliai žinoti kur kas vyksta.

2026-09-19 • via Nuitee
S
Simpson • solo_traveller • gb
10
Dirk and styewan the bar men
Pros:

Staff were great dirk and stewan (the mercedes man ) the bar men brilliant Philip on reception nice guy i don't get the bad reviews food was ok but credit goes to the staff

Cons:

Animation was not great but not many kids around so I guess not much to work with

2026-09-18 • via Nuitee
Лазар • family_with_children • bg
1
2026-09-18 • via Nuitee
M
Mate • extended_group • hu
8
2026-09-18 • via Nuitee
A
Anastasiia • couple • ua
10
2026-09-17 • via Nuitee
I
ilan • solo_traveller • il
9
Pros:

חדרים מרווחים, נוחים, נקי ,אוכל טוב יחסית לבורגס יש מבחר.
יש בסביבה הכל, קרוב לבית חבד תמורה טובה למחיר

2026-09-17 • via Nuitee
I
Igor • solo_traveller • rs
10
Pros:

Sve je odlično, bili sno dva puta i oduševljeni smo!

2026-09-17 • via Nuitee
M
Margareta Florenta • solo_traveller • ro
10
2026-09-17 • via Nuitee
B
Boris • solo_traveller • bg
10
2026-09-16 • via Nuitee
H
Hanna • solo_traveller • ua
10
2026-09-16 • via Nuitee
Маджарова • solo_traveller • bg
10
2026-09-16 • via Nuitee
M
Mate Botond • solo_traveller • hu
8
Fair choice overall, good value for price
Pros:

Top floor restaurant with amazing views
Wide variety of food at breakfast & dinner
Spacious room
Great location (beach 7-8 mins, bus stop 2 mins, several shops and bars nearby)
Luggage storage available

Cons:

Only paid Wi-Fi in rooms - despite that it's kind of a basic necessity nowadays
Some visibly dirty surface in the room
Pool area completely packed with sunbeds

2026-09-15 • via Nuitee
K
Kamil • couple • pl
10
Hotel ze średnią poniżej 8 który okazał się strzałem w 10!
Pros:

Nie byliśmy pewni wyboru tego hotelu z powodu średniej opinii trochę poniżej 8, ale okazało się że hotel jest na 10.

- najlepsze w tym hotelu, to wybitna i urozmaicona kuchnia, na obiady i kolację codzienne inne tematyczne dania, np. krewetki, zupa tutti di mare, strogonow i wiele innych których nie sposób spamiętać, co najmniej kilka różnych dań głównych i 2 rodzaje zupy na każdy obiad i kolację plus masa przystawek, surówek a na koniec ciasta
- śniadania i kolacje w restauracji na 11 piętrze, z panoramicznym widokiem na Słoneczny Brzeg, ta atrakcja podczas pobytu nigdy się nie znudziła :)
- profesjonalna obsługa barmańska, trzeba tutaj wspomnieć o drinkach serwowanych przez Dimę
- hotel czysty, codzienne sprzątanie pokoi oraz wymiana ręczników i pościeli, zestaw kosmetyków w łazience, suszarka do włosów
- świetny zespół animatorów o nazwie "Team 17" umilał czas np. beer pongiem a pewnego wieczoru hotel odwiedził Elvis Presley
- mimo pokoju z ekspozycją na ciągłe słońce, specjalne szyby sprawiały że w pokoju można było odpocząć za dnia, również dobra izolacja dźwiękoszczelna pokoju po zamknięciu drzwi balkonowych, jest klimatyzacja i lodówka
- uśmiechnięty i miły personel z recepcji i obsługi kelnerskiej, czasem na sali pojawiał się szef kuchni
- hotel z basenem i pool barem, bliskość pięknej piaszczystej plaży, sklepów, klimatycznych restauracji z występami na żywo oraz centrum Flower Street (bez problemu można też zrobić trasę do Nessebar pieszo po plaży)

Cons:

hotel po remoncie, ale gdzie nie gdzie widać pewne niedoskonałości, jak grubsza warstwa silikonu na rogu łączeniu zlewu marmurowego z płytkami czy też fragment niedokładnego odcięcia kolorów podczas malowania ściany i sufity, nam to nie przeszkadzało

2026-09-15 • via Nuitee
I
Irina • solo_traveller • ru
10
2026-09-15 • via Nuitee
K
Katya • couple • ua
10
Pros:

Море близко, центр рядом, всё в пешей доступности. Отдельная благодарность аниматорам Марине и Глебу за ежедневные старания и за регулярное хорошее настроение. Ребята супер, сделали мой отдых.

2026-09-14 • via Nuitee
Павел Стоянов • family_with_children • bg
10
2026-09-14 • via Nuitee
A
Alexandru • family_with_children • ro
8
2026-09-14 • via Nuitee
P
Péter • couple • hu
9
2026-09-14 • via Nuitee
S
StefanT • couple • bg
7
Pros:

Food was ok-ish, though nothing fancy.

Cons:

What I did not like is the fact that you have to pay for parking. The internet is not included; you have to pay additional tax just to have wifi.... And the spa features are also locked, and they charge a lot for them. This hotel is like some low-cost airline, charging a lot for everything that is usually included in 99% of all other hotels.

2026-09-14 • via Nuitee
Людмила • solo_traveller • ua
9
2026-09-14 • via Nuitee