Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Pool sun loungers
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pool cleanliness issues
Service inconsistencies at breakfast

Categories

Cleanliness
8.35
Concerns mentioned about pool cleanliness and messy tables.
Service
9.35
Friendly and helpful staff mentioned positively in several reviews.
Location
9.35
Excellent location close to shopping center, positively noted in reviews.
Room Quality
8.85
Beautifully designed rooms highlighted in the feedback.
Amenities
8.85
Swimming pool service and additional amenities need attention, but overall satisfactory.
Value for Money
8.35
Experience felt not significantly better than cheaper options.
Food and Beverage
8.85
Food quality was good, though breakfast buffet had some service issues.
Overall Experience
9.25
A mix of good and disappointing experiences led to the overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:26

Property Description

Luxurious Accommodation in Melbourne's Fashion Capital
Hotel Chadstone Melbourne, MGallery offers a sophisticated stay in the heart of Chadstone, Melbourne's fashion hub. Indulge in world-class dining, shopping, and entertainment just steps away from the hotel.

Exclusive Rooftop Amenities
Guests can unwind at the indoor heated rooftop pool, sip on cocktails at the exclusive rooftop bar, pamper themselves at the day spa, and stay active at the fitness centre.

Stylish Rooms and Dining Experiences
Each spacious room boasts modern decor with a chic colour scheme. Enjoy amenities like air conditioning, Bluetooth-enabled LCD TV, and a luxurious bathroom with an oversize rain shower. Delight your taste buds at Altus Bar, Lounge & Dining or the ground floor restaurant.

Experience luxury and convenience at Hotel Chadstone Melbourne, MGallery.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 2856 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.25
P
PY • family_with_children • au
8
2026-06-13 • via Nuitee
L
Lei • solo_traveller • au
7
2026-06-12 • via Nuitee
M
Mohamad • couple • au
8
Pros:

Customer service

Cons:

Someone was keep knocking on the door and running away was very annoying

2026-06-12 • via Nuitee
J
Joshua • couple • au
9
It was a lovely stay for us. It was such a great stay being so comfy in bed, and staff are lovely 2
Pros:

Breakfast did not have a lot of selections. Pastry was good but the hot food can be better in terms of quality and maybe more options on what can be chosen

Cons:

Breakfast did not have a lot of selections. Pastry was good but the hot food can be better in terms of quality and maybe more options on what can be chosen

2026-06-11 • via Nuitee
R
Renae • couple • au
10
Pros:

A great overnight getaway. Excellent facilities, amazing staff. Exceptional quality. Convenient location.

2026-06-09 • via Nuitee
A
Alex • couple • au
10
2026-06-08 • via Nuitee
M
Maddie • solo_traveller • au
10
2026-06-08 • via Nuitee
D
Deborah • solo_traveller • au
5
2026-06-08 • via Nuitee
T
Tammy • couple • au
10
Pros:

Love everything about this property

2026-06-06 • via Nuitee
M
Michael • solo_traveller • au
8
Pros:

Excellent

2026-06-05 • via Nuitee
M
Mariel • couple • au
10
2026-06-05 • via Nuitee
M
Mariel • couple • au
9
10/10
Pros:

5 star

Cons:

5 start

2026-06-05 • via Nuitee
S
Stephen • solo_traveller • au
10
Pros:

All

Cons:

Nil

2026-06-04 • via Nuitee
M
Mrs • couple • au
9
Very convenient location but wish if you can consider shuttle service to and from airport for a fee
Pros:

Very convenient for shopping,banks, restaurants

Cons:

Such a great hotel but small restaurant and no shuttle service to and from the airport

2026-06-01 • via Nuitee
K
Karen • couple • au
8
2026-06-01 • via Nuitee
R
Rahul • couple • au
9
2026-06-01 • via Nuitee
A
Alaa • couple • au
1
Pros:

Location

Cons:

Location and the restaurant

2026-05-31 • via Nuitee
G
Gail • solo_traveller • au
10
2026-05-31 • via Nuitee
A
Ahmed • family_with_children • au
10
Keep it up
Pros:

Every thing

Cons:

Nothing

2026-05-31 • via Nuitee
A
Amy • solo_traveller • au
7
My daughter and I had a wonderful stay and will come again
Pros:

The room was clean and well laid out. The pool was great for kids and the breakfast was phenomenal

Cons:

The noises at night were very loud - the traffic outside and the neighbours were screaming at each other outside our room at 1:30am.

2026-05-30 • via Nuitee