The Sebel Canberra Civic

Hotels
The Sebel
8.4 (2726 reviews)
197 London Circuit , Canberra , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Location is excellent
Pet-friendly accommodations
Cons:
Issues with cleanliness
No parking facilities

Categories

Cleanliness
7.8
Overall cleanliness was highlighted positively, though there were mentions of rooms being dirty.
Service
9.1
Generally positive, with mentions of good staff and accommodating service.
Location
9.3
Multiple reviews praised the location as excellent and very convenient.
Room Quality
8.3
Mostly comfortable, though some noted issues with bed comfort.
Amenities
7.8
Some amenities were basic, and there were complaints regarding the lack of services.
Value for Money
8.8
Price was deemed fair for what was offered, especially for a pet-friendly accommodation.
Food and Beverage
7.3
Limited feedback; considered basic amenities like minibar to be expensive.
Overall Experience
8.8
Reviewers expressed satisfaction with their stay overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:47

Property Description

Modern Comforts
The Sebel Canberra Civic offers air-conditioned rooms with a range of modern amenities including a coffee machine, fridge, microwave, and flat-screen TV. Guests can also enjoy the convenience of a safety deposit box and a private bathroom with a shower.

Convenient Facilities
This 4-star hotel features a fitness centre, business centre, and luggage storage space, catering to both leisure and business travelers. The property is non-smoking and provides free WiFi, ensuring a comfortable stay for all guests.

Prime Location
Located just 400 metres from Canberra Centre, The Sebel Canberra Civic is in close proximity to key attractions such as the National Convention Centre Canberra and the Australian War Memorial. With Canberra Airport only 8 km away, this hotel is the perfect choice for your stay in the capital city.

Book your stay at The Sebel Canberra Civic now for a memorable experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Location

Guest Reviews

8.4
Based on 2726 reviews
Cleanliness: 7.8
Service: 9.1
Location: 9.3
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 8.8
K
KUL extended_group au
10
good value of money
Pros:

close to the center and overall is very nice, clean location, just only the parking is a bit far.

Cons:

nothing

2026-09-05 via Nuitee
K
Kate couple au
5
2026-09-03 via Nuitee
L
Lady family_with_children co
8
Pros:

The hotel lobby is truly beautiful, with architecture that conveys elegance, peace, and tranquillity. It is a lovely space.
My family and I stayed on the night of 30 August, and the gentleman at reception—unfortunately, I cannot remember his name—was wonderful. He made us feel very welcome after a long journey from Melbourne. We were impressed, as it is not always easy these days to find someone with such a warm energy and such excellent customer service.
Our room was enormous and, although the rooms are showing their age, it was comfortable, quiet, and warm. We did not experience any noise or cold during our stay.
The pool is a great bonus. The only area that could be improved is the wet area: several spa jets were not working, and the area generally appeared to need maintenance. The sauna was also out of service.
Overall, we really enjoyed the hotel. There are just a few details that could be improved to make the experience even better.

2026-09-03 via Nuitee
D
David family_with_children au
10
Will definitely be back , great experience
Pros:

Location , easy to find

Cons:

Happy with everything

2026-09-03 via Nuitee
O
Olena family_with_children au
10
2026-09-03 via Nuitee
M
Michael solo_traveller to
9
2026-09-02 via Nuitee
C
Chris couple au
10
2026-09-02 via Nuitee
D
Danny couple au
8
2026-09-02 via Nuitee
D
David solo_traveller au
7
2026-09-01 via Nuitee
N
Naomi couple au
8
2026-09-01 via Nuitee
V
Victoria family_with_children au
10
2026-09-01 via Nuitee
C
Cam solo_traveller au
8
2026-09-01 via Nuitee
B
Bhupendra family_with_children au
9
Nice, Clean and Good apartment to stay with family. Near to all amenities nearby
Pros:

Location and good apartment for family.

Cons:

No complimentary snacke or even water bottle looke little bit off, but over all good stay

2026-09-01 via Nuitee
Z
Zelda couple au
10
Convenient, comfortable, location great, price excellent .. will be back
Pros:

Staff was wonderful and very helpful

Cons:

Was satisfied with everything

2026-09-01 via Nuitee
W
winter3 extended_group au
10
Pros:

Perfect for a 5 guest weekend away, clean and cozy

2026-08-30 via Nuitee
M
Matt solo_traveller au
8
2026-08-30 via Nuitee
N
Natalie extended_group au
8
2026-08-30 via Nuitee
A
Amruta solo_traveller au
10
2026-08-30 via Nuitee
B
Bernadette couple au
10
2026-08-30 via Nuitee
R
Robyn couple au
4
Great Location and good complex
Pros:

Location is great, close to CBD and across the road for bus stop from the airport

Cons:

This is our 2nd stay there, same problem with the TV remotes, they need to be checked. Ou first stay the remote didn't work and were given another one. This stay same problem, three remotes later and still not working, so no TV for the 2 night stay. We were offered a room swap for next day but we had already settled in and they were very vague as to what time the swap would be as we had previous arrangements in place and couldn't hang around the hotel waiting, so we decided to stay put. So very disappointing. The hotel is good, but checks need to be in place. Also had to ask at reception for a 2nd mug and tea & coffee capsules as housekeeping didn't top up.

2026-08-30 via Nuitee