Howard Johnson by Wyndham Veracruz

Hotels
•
Howard Johnson
7.3 (184 reviews)
Blvd. Avila Camacho 1263, Veracruz, VER, 91700 , Veracruz , MX
+52 229 931 0011

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Pets allowed

Facilities

Elevator
Conference space
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Free newspapers in lobby
Porter/bellhop
Express check-out
Wedding services
Express check-in
See all facilities

Review Highlights

Pros:
Good location (near aquarium)
Attentive and respectful reception staff
Pool with nice view
Some guests praised breakfast menu and restaurant service
Flexible/early check-in reported
Pet-friendly for guests with dogs
Cons:
Strong humidity smell and poor cleanliness
Breakdown in breakfast inclusion (reservations denied breakfast)
Rooms showing deterioration: hard mattresses, worn furniture, occasional dirty tap water
Limited Wi‑Fi devices, no TV, insecure/no parking reported
Slow or brusque restaurant service in some cases
Maintenance issues (floor lifting, repairs at pool area)

Categories

Cleanliness
4.5
Multiple reviews mention strong humidity odor, dirty installations, spots of water with dirty flow, raised flooring and generally poor cleaning/maintenance.
Service
9.8
Mixed reports but many guests praise attentive, respectful reception and restaurant staff and early check-in; a few isolated incidents of brusque or incorrect handling of reservations (breakfast dispute) are noted.
Location
10
Several guests highlight a very good location (near the aquarium) and convenient positioning; location is consistently mentioned positively.
Room Quality
5.5
Rooms reported as deteriorated or in need of maintenance: hard mattresses, worn furniture, occasional dirty water from taps, and general wear.
Amenities
8
Pool is pleasant (but sometimes under repair), breakfast offering noted positively by some; however issues reported with limited Wi-Fi device allowances, lack of TV and insecure/no parking.
Value for Money
5.8
Several guests feel the cost does not match room condition and service failures (e.g., breakfast not honored), though others find the stay acceptable given location and staff.
Food and Beverage
6.8
Mixed feedback: some praise the breakfast menu and food, others report the breakfast was not honored (booking discrepancy), slow restaurant service, and at least one comment calling the food terrible.
Overall Experience
8
Overall mixed but leaning positive for many guests due to location, friendly staff and pool; offset by recurring cleanliness and maintenance issues that lowered satisfaction for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Recreation Amenities and Views
Indulge in the outdoor pool or admire the scenic terrace view for a relaxing escape.

Dining and Services
Savor delicious meals at the restaurant or opt for 24-hour room service. Enjoy complimentary Wi-Fi, concierge assistance, and wedding services.

Exciting Events and Business Facilities
Host your event in our spacious conference area, equipped with 4519 square feet of space. Benefit from a business center, express check-in, and free onsite parking.

Experience the heart of Veracruz at Howard Johnson Hotel Veracruz. Book now for a memorable stay near iconic attractions like Veracruz Aquarium and Carranza Lighthouse.

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MAN

Property Policies

  • Pets

    Service animals not allowed

  • Pets

    Pet max weight (per pet) in kg is 8

  • Pets

    Pets cannot be left unattended

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.3
Based on 184 reviews
Cleanliness: 4.5
Service: 9.8
Location: 10
Room Quality: 5.5
Amenities: 8
Value for Money: 5.8
Food and Beverage: 6.8
Overall Experience: 8
A
ana • family
2
Pros:

No m dieron el desayuno buffet que ofrecen

2025-10-09 • via Nuitee
J
Janeth
4
Mal sabor de boca, no regresaría
Pros:

Hice una reservación para 3 personas y solo nos permitieron acceso a wifi para 2 dispositivos móviles, la habitación en general estaba descuidada; la reserva fue con desayuno incluido y estando ahí no nos quisieron hacer válido el desayuno, además de que su mesero en el restaurante fue brusco en el trato a mi madre quien es una mujer adulta mayor

2025-10-08 • via Nuitee
S
Sanjuana
8
Hotel
Pros:

Muy buena

2025-10-08 • via Nuitee
L
LUIS FERNANDO FERNANDEZ • family
8
Pros:

Huele mucho a humedad y personal del restaurante nada amable

2025-10-04 • via Nuitee
L
Lourdes
10
Pros:

Si

2025-10-01 • via Nuitee
A
Alfonso M
2
Pros:

Horrible la limpieza, apesta a humedad, piso levantádo

2025-09-28 • via Nuitee
J
Juan Carlos
4
Pros:

Las toallas horribles sin servicio de wifi mucho menos TV sin estacionamiento seguro, malo malo malo por no decir otra cosa
Decepcionante

2025-09-25 • via Nuitee
N
Nestor • family
10
Pros:

Que me recibieron con mis perritos

2025-09-24 • via Nuitee
L
LUIS • family
10
Pros:

Es un buen Hotel, es un clásico cómodo. Hubo mucha accesibilidad para realizar antes de lo estipulado mi check-in, sin duda consideraré hospedarme aquí la próxima vez.

2025-09-20 • via Nuitee
E
EDWIN CASTRO • family
10
Pros:

Todo excelente , el personal muy atento

2025-09-18 • via Nuitee
M
Marco Antonio
10
Pros:

Excelente lugar

2025-09-14 • via Nuitee
L
Luis Rubén
2
Pros:

No fue una grata experiencia, empezando porque en mi reservación decía "Desayuno incluído" y allí me dijeron que no lo tenía incluído, cuando claramente la aplicación dice "TODAS LAS HABITACION INCLUYEN DESAYUNO", y la señora que me atendió simplemente me dijo que mi reserva según no lo incluía y era costo extra. Las instalaciones sucias y descuidadas. Lo rescatable es la alberca, tiene bonita vista, es pequeña pero ideal para niños, aunque estaban unos trabajadores ahí en la zona de alberca haciendo reparaciones y no se podía disfrutar bien, tiene buena ubicación, cerca del acuario

2025-09-10 • via Nuitee
D
Daniel • family_with_children
8
Pros:

Todo fue bueno, la atención del personal maravillosa

2025-09-08 • via Nuitee
L
Luis • family_with_children
10
Pros:

Sin duda las instalaciones está en condiciones correctas. Recomendable.

2025-09-05 • via Nuitee
E
Enrique
6
En general el hotel está bien
Pros:

Al menos la habitación en la que estuve, el baño en general muy deteriorado muy mal aspecto. El aire acondicionado medio funciona

2025-09-05 • via Nuitee
M
Maria
8
Pros:

I like the breakfast menu the waitress are nice,The receptionist was attentive and respectful

2025-08-29 • via Nuitee
J
Jorge Alberto Fernandez
10
Pros:

Es un hotel que conozco desde hace años y en general su servicio e instalaciones son buenos, aunque algún mobiliario ya necesita ser renovado

2025-08-27 • via Nuitee
J
Jose Alejandro
6
Pros:

No me gustaron las habitaciones, son viajes y el consto lo no valia

2025-08-25 • via Nuitee
E
Erika • family
8
Pros:

Todo bien

2025-08-22 • via Nuitee
J
Juvencio • family
6
Pros:

La comida estuvo buena, la cama algo dura

2025-08-15 • via Nuitee