Spark By Hilton Rochester University Area

Hotels
•
Spark by Hilton
8 (734 reviews)
797 East Henrietta Road , Rochester , us
+1 585-427-0131

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Spacious rooms
Good location
Cons:
Dirty tub
Rude service
No water pressure
Smelly fridge

Categories

Cleanliness
7.5
Some reviews mention cleanliness positively, but others had issues like a dirty tub and a smelly fridge.
Service
8
Staff was friendly and helpful, though there were reports of rude service at times.
Location
8.5
Good location noted for its convenience in Rochester.
Room Quality
7.5
Rooms were generally clean but varied in comfort, with some issues like hard mattresses.
Amenities
8
Facilities like the breakfast variety were noted positively, though some amenities had issues.
Value for Money
8.5
Competitive pricing compared to similar hotels.
Food and Beverage
8
Breakfast was satisfactory, though could be improved in variety.
Overall Experience
8
Overall satisfaction noted despite some negativity, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:03

Property Description

At the NEW SPARK by Hilton, experience modern luxury just minutes away from downtown Rochester.

Convenient Location: Explore nearby attractions like the University of Rochester, Seneca Park Zoo, and Seabreeze Amusement Park.

Fitness Center: Stay active with our 24-hour fitness center, equipped with state-of-the-art equipment for your workout needs.

Contemporary Accommodations: Relax in stylish rooms designed for your comfort and enjoy top-notch amenities during your stay.

Book your stay at the NEW SPARK by Hilton today and elevate your Rochester experience.

Important information:

Please note that guests must be 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 734 reviews
Cleanliness: 7.5
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
S
Sandra • solo_traveller • ca
7
Average
Pros:

Clean

Cons:

Room next to elevator ( noisy) was small. No house keeping for a two night stay so ran out of towels (no hooks) and toilet paper.

2026-07-22 • via Nuitee
F
Fulya • family_with_children • tr
7
2026-07-22 • via Nuitee
V
VERONICA • couple • us
5
It was a decent hotel
Pros:

Pretty clean room and good lighting

Cons:

No alarm clock, no coffee maker

2026-07-22 • via Nuitee
E
Elen Navasardyan • solo_traveller • am
3
Bad experience
Pros:

Its location is close to the airport but for going somewhere taxi is needed, or maybe a car.

Cons:

For sure I wont consider this hotel for the future instances. Poor breakfast, missing room service. Value for money is so loooow.

2026-07-20 • via Nuitee
E
Elen Navasardyan • solo_traveller • am
3
Poor expereience
Pros:

The hotel is close to the airport. The rooms were comfortable.

Cons:

This is the hotel I wouldnt return for any occasion. Didnt received room service for consecutive days, breakfast was the same limited options all the days.

2026-07-20 • via Nuitee
M
Madeline • solo_traveller • us
5
2026-07-19 • via Nuitee
M
Mae • couple • us
8
2026-07-15 • via Nuitee
E
Erin • extended_group • us
1
Cons:

They never responded to me

2026-07-10 • via Nuitee
J
Jackson • solo_traveller • us
9
Pros:

Everything

2026-07-07 • via Nuitee
R
Rosalee • family_with_children • us
9
2026-07-05 • via Nuitee
S
SHUBIR KUMER • solo_traveller • bd
8
2026-07-05 • via Nuitee
Z
ZHAO • family_with_children • ca
9
Pros:

It’s very clean, people are friendly.

Cons:

Ac is too loud

2026-07-04 • via Nuitee
A
Antilla • couple • us
4
Pros:

No hot breakfast. not that great.

Also, the staff was not friendly at all. No respect.

Cons:

Could do better with a breakfast. It shows careless.

2026-07-02 • via Nuitee
A
Amva • couple • us
1
2026-07-02 • via Nuitee
B
Brendan • solo_traveller • ie
10
Pros:

The beds were very comfortable. The lad at reception was very friendly. Breakfast was good.

Cons:

There was nothing

2026-07-01 • via Nuitee
C
Conrad • solo_traveller • us
8
Comfortable stay
Pros:

The location was peaceful and comfortable

Cons:

The location of the room l was first given was immediately as you enter so every sound and movement l heard. I requested a change of room and was granted the courtesy.

2026-06-25 • via Nuitee
S
Sasan • couple • us
9
2026-06-17 • via Nuitee
C
Charles • solo_traveller • us
10
I come to Rochester for work at MCCC every year and each year I stay here
2026-06-17 • via Nuitee
B
Bill • couple • us
8
2026-06-16 • via Nuitee
E
EILEEN • solo_traveller • us
8
2026-06-16 • via Nuitee