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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Outdoor pool - seasonal
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Vending machine - snacks
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Kid-friendly buffet
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Salt-water pool
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Outdoor furniture
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Sun loungers or beach chairs
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Welcome to Holiday Inn Express Chesapeake - Norfolk!
Convenient Location: Situated just 300 meters from Armada/hoffler Business Center Heliport, our hotel offers easy access for business travelers.
Comfortable Stay: Enjoy free WiFi throughout the property and a 24-hour front desk for your convenience. Indulge in our complimentary breakfast to start your day right.
Close to the Airport: With Norfolk International Airport only 12 km away, your travels are made stress-free.
Book your stay with us now for a seamless and enjoyable experience at Holiday Inn Express Chesapeake - Norfolk!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Outdoor pool
The space in our room was great! The one of the 3 mornings we had breakfast it was good. The other 2 mornings there was nothing it was all gone by 830am. The last day there was none due to the cook not coming in, from what we were told.
See above. Also our bathroom door was messed up. It would stick and was hard to open and close. The garbage in the entire hotel were overflowing and never taken out. No food to buy in the pantry area. And the fridge was broken. Lots of stuff was broken or old. This wasnt worth fhe cost.
Hot and continental breakfast available
The furniture was very worn in the breakfast area, the bath towels had holes in them, the bed comforter had a hole in it. And there was a bug in the bathtub.
Staff were great.
There were 4 of us and they only gave us 3 sets of towels.
The bed it could have had better support way too soft
There was a lot of noise with people running in the halls and slamming doirs
The breakfast was fairly good
We didn't get the room that we paid for.
We didn't receive a refund for the lesser room.
The attendant at the desk was very rude to my wife during check in. Once we gave in to the bad situation he did play nice.
Our towels were either used or not properly washed.
The room had damage to the walls (looked like water damage).
The sofa bed didn't have sheets on it.
(Not to do with the hotel or staff) There was a family on the floor that let their kids run wild at all hours and kept waking us up (including our one year old).
Very clean
The price
They had no towels it was flys in the pool towel drop bin.
Very clean ! The stay was comfortable as well.
Everything
Nothing
My 2nd room was not ready for a couple hours after we arrived
Didn't eat breakfast there.
Housekeeping woke us up every morning at 9 o'clock knocking on the door which is unacceptable, especially when I was staying 3 nights. I wanna wake up when I wanna wake up. Also I went to the front desk twice and had to wait over ten minutes for some one to come to the desk. The third day we were there The room key didn't work on my door or the outside door which was extremely inconvenient when you go to the front desk and no one's there to help you And then when you talk back through the door to someone, they say, hold on, we'll be right there But I was already waiting over ten minutes.Guaranteed it's on the cameras. I stayed at 2 Holiday Inn express in the same weekend. One in North Carolina, one in Virginia Beach, both of them are exactly the same. The people you had at the front desk were rude
And when you needed them, it was an inconvenience for them that's just unacceptable When you're dealing with the public, every single day of your life. I'm just speaking my mind telling you exactly how it was. I know it's not gonna change, and no one's gonna get reprimanded for it. I guess I will just have to go back to staying at the Hiltons. One thing, I will say, just so not everything's negative.The room was nice.The beds were comfortable and the pillows were comfortable and I slept well until nine am when housekeeping was definitely going to wake you up against your will. Oh, the other thing I wanna say that I forgot to say is there is no tag to put on the door that says, Do Not Disturb like what hotel motel does not have a Do Not Disturb sign. I've never stayed at one that didn't have that, Except for yours, and there was no Bible. What is this world coming to?
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