Elephant Hills Resort

Hotels
8.4 (670 reviews)
328 Park Way Drive, Victoria Falls , Victoria Falls , zw

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great amenities
Cons:
Rooms need upgrade
Some cleanliness issues

Categories

Cleanliness
7.68
Rooms need upgrade and very dirty.
Service
9.15
Staff are friendly and willing to assist with anything, creating an excellent service experience.
Location
9.19
Excellent location, close to Botswana and surrounded by beautiful nature.
Room Quality
7.14
Rooms are a bit old fashioned, but still cozy and well maintained.
Amenities
8.67
Facilities are great to use, including a lovely golf course and tennis court.
Value for Money
8.13
Decent accommodation at reasonable rates.
Food and Beverage
8.68
Excellent breakfast and good choice of food.
Overall Experience
8.55
Overall a wonderful experience especially considering the friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:02

Property Description

Scenic Views and Luxurious Amenities

Located on a small hill overlooking the Zambezi River, Elephant Hills Resort offers a picturesque setting near the Victoria Falls Bridge.

Golf Course, Spa, and Swimming Pool

Guests can enjoy a round of golf, relax at the spa, or take a refreshing dip in the swimming pool, ensuring a leisurely stay filled with activities.

Exciting Activities and On-Site Services

From white water rafting to helicopter rides, the resort offers a plethora of thrilling experiences. Additionally, guests can benefit from the on-site business center and attentive reception services.

Experience luxury and adventure at Elephant Hills Resort - book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VFA

Location

Guest Reviews

8.4
Based on 670 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
R
Ruvimbo solo_traveller gb
8
2026-08-29 via Nuitee
H
Heilie extended_group za
10
Will certainly go back for another visit
Pros:

Friendliness of the staff, tranquility, swimming pool, wild animals roaming around, breakfast was lovely

Cons:

n/a

2026-08-27 via Nuitee
M
munenival NONE
10
Great Hotel
Pros:

A great place to encounter wild animals everyday. My daughter enjoyed seeing all the animals (Impala, warthogs, water buck, monkeys, kudus ect) that came to graze or rest behind our room. The hotel is located in a quiet location very close to the town and the Vic Falls.

2026-08-26 via Tripadvisor
L
Luís couple pt
8
Pros:

Localização, vista do qurto e as zonas comuns.

Cons:

Casa de banho a banheira antiquada.

2026-08-23 via Nuitee
8
88tafaram Business
8
Thankful
Pros:

I was room 535
Your staff is very assistive even before you face a challenge Same helped me get morning shoes just on request
Phiri helped me and others in the dinning hall
She and others rushed to attend to our colleague who had collapsed in the corridor

2026-08-22 via Tripadvisor
7
771samsons Friends getaway
10
Excellent Experience
Pros:

The hotel has a lovely environment mixed with supportive staff who attended to my needs during my stay.
Sane and team were excellent in service. Keep it up

2026-08-22 via Tripadvisor
A
Amanda couple au
10
Relaxing. Easy. Comfy.
Pros:

Very relaxing feel. Very comfortable. Staff were very friendly. The wild horizons girls were amazing and very helpful

Cons:

There could of been a little more on offer dining wise

2026-08-22 via Nuitee
D
dubekaitano Business Vanderbijlpark, Gauteng
8
International Conferencing at Elephant Hills Hotel
Pros:

The facility offers one of the best in Victoria Falls, providing a family- and business-friendly environment and being close to nature. Their meals are fresh and organic, with a wide variety of menu options, particularly for breakfast. The traditional cuisine is also good, and a good number of options for homely meals. Their bush restaurant is a must-try for food lovers, offering exceptional food quality. The rooms are a bit dated, but are equipped with the latest technology and a smart TV, which is commendable. Monkeys can be a real irritation, and some can be hostile towards guests. Enjoy a wide variety of animals and a beautiful view of the waterfalls if you are lucky enough to get the golf-course view. For golf lovers, the golf course is a plus, and you can stroll in the morning or evening, taking care to stay safe, as some ponds can be home to crocodiles and other wildlife.

2026-08-20 via Tripadvisor
M
Mushambadope family_with_children gb
8
2026-08-20 via Nuitee
A
Agostinho solo_traveller mz
10
Pros:

Clean and confortable hotel, good food, fantastic personel, better for family and friends.

Cons:

Nothing, all good.

2026-08-20 via Nuitee
V
Viksen family_with_children mu
7
a pleasant stay
Pros:

very calm, great views

Cons:

paid extra for a river view which had nothing exceptional, the river is very far away … the garden view was the same and cheaper. Intrusive monkeys which made the terrace unusable at all times. All meals and drinks had to paid each time, no facility to pay at checkout which is very inconvenient because you need your card with you all the time

2026-08-20 via Nuitee
B
bpodzo Business Masvingo, Masvingo Province
8
business trip review
Pros:

stay was good except for highlighted issues, food was adequate but to improve on freshness and hot water for bathing

2026-08-19 via Tripadvisor
5
565JulieS Family Pretoria, Gauteng
8
Back in the day & now
Pros:

An interesting review and not sure how to detach myself from back in the day. I have been coming here since 1998. It is mind blowing that the decor back then was so astute that it still manages to be in the present . It’s now charmingly retro without trying too hard. Sentimentally for sure I would return … I mean the golf course, the beautiful swimming pool, amongst other charms. The staff are all indulgent and helpful especially the reception, bar area who somehow remember your usual drink order and the spa. On the flip side we were in rooms on the reception side … no view, constant traffic and frequent noise and a patio that was rendered useless with no privacy so was not used. Not pleasant especially if you had any plans of sleeping in.
Rooms were cleaned every day so ten out of ten to the cleaning crew.
A great positive is the bus that runs to and fro into town from the hotel and the bus drivers are awesome with lots of tips, going the extra mile and a generous caring attitude. Many thanks to them.
The food at the hotel is average to good and the service perhaps average.

2026-08-18 via Tripadvisor
A
Alexander family_with_children ch
7
Pros:

Nice setting on top of a hill. view of the Zambezi if you are lucky. Spacious lobby and bar area, nice pool area. Very friendly and helpfull staff. Shuttle bus was not full and worked reliably. Breakfast was good. Room service relatively fast.

Cons:

Hotel seems somewhat outdated and could use some upgrades (probably like the entire country). Only rooms for 2 persons available - No family rooms.

2026-08-18 via Nuitee
M
Martin solo_traveller za
9
2026-08-18 via Nuitee
S
Sherpa23588134102 Business
2
Not up to my level
Pros:

No value in terms, I did not have a view despite being here for 8 days, cleanliness not too bad, rooms need refurbishment.

2026-08-15 via Tripadvisor
7
718eliznab Business
8
Enjoyable
Pros:

Very nice stay, friendly staff, rooms are a bit dated and can do with a refurbishment. Clean stay.

2026-08-15 via Tripadvisor
C
chriscE9978DB Business
10
Exprience at Elephant Hills Hotel
Pros:

I had. A great experience at the hotel

2026-08-15 via Tripadvisor
T
tebohop26 Business
10
My first trip to Victoria falls: A pilgrimage
Pros:

All went well. Excellent service. Add Supersport for soccer.

2026-08-15 via Tripadvisor
K
Kiangi family_with_children tz
7
2026-08-14 via Nuitee