Comfort Inn & Suites East Hartford - Hartford

Hotels
•
Comfort
7.1 (642 reviews)
333 Roberts Street , East Hartford , US
+1 860-513-2307

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Business center
Laundry
Dry cleaning
Daily housekeeping
See all facilities

Review Highlights

Pros:
Good location / proximity to city and stadium
Comfortable beds and pillows
Affordable / good value for money
Friendly and responsive staff (many reports)
Ample parking, including for trailers
Breakfast available (some guests liked it)
Cons:
Poor cleanliness: stains, filth, lingering smoke/odor
Traffic/highway noise
Small/cramped or older rooms; occasional maintenance issues
Limited or delayed breakfast for some guests
No pool, slow Wi‑Fi, limited paid laundry; few in‑room amenities
Inattentive or problematic check‑in and third‑party booking/customer service issues

Categories

Cleanliness
4.5
Multiple reviewers reported stains (tub, mattress), filth on walls/floors, lingering smoke and bad odors—overall clearly below standard.
Service
7.8
Mixed but generally positive: several guests called front desk friendly, professional and responsive; a few noted inattentive check‑in/out and third‑party booking/customer-service issues.
Location
8.5
Consistently praised for proximity to city/stadium, easy highway access and ample parking; main drawback is traffic/highway noise.
Room Quality
6.3
Beds and pillows often described as comfortable but rooms can be small/cramped, older in decor, with occasional maintenance issues (leaks) and missing in‑room items (no microwave).
Amenities
5.9
Basic amenities present (breakfast, parking) but issues reported: slow Wi‑Fi, no pool, limited/paid laundry, and limited in‑room conveniences.
Value for Money
8.6
Frequently described as inexpensive and good value for short stays or event weekends; guests note you get expected value for the price.
Food and Beverage
6.8
Breakfast got mixed reviews—some called it good/great, others found it limited in variety or sometimes delayed.
Overall Experience
8.4
Overall mixed but generally acceptable for price‑conscious travelers: many guests satisfied and would return due to location, staff and value despite cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location
Situated just minutes away from Funny Bone Comedy Club and Buckland Hills Mall, Comfort Inn and Suites East Hartford offers a prime location for entertainment and shopping enthusiasts.

Modern Amenities
With a fitness centre, free Wi-Fi, and air-conditioned rooms featuring flat-screen cable TVs, this hotel ensures a comfortable and convenient stay for all guests.

Relaxing Stay
Guests can unwind in the spacious lounge, savor a hot continental breakfast, and catch up on the latest news with complimentary newspapers, making their stay at Comfort Inn and Suites East Hartford truly relaxing and enjoyable.

To experience the convenience and comfort of Comfort Inn and Suites East Hartford, book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 642 reviews
Cleanliness: 4.5
Service: 7.8
Location: 8.5
Room Quality: 6.3
Amenities: 5.9
Value for Money: 8.6
Food and Beverage: 6.8
Overall Experience: 8.4
S
Smith • solo_traveller • as
7
2026-10-28 • via Nuitee
M
Michelle • family_with_children • us
8
Not bad
Pros:

Place is clean, little outdated but did the trick for a softball tournament

Cons:

Just needs to be updated… tub was stained…

2026-10-28 • via Nuitee
A
Ashley • solo_traveller • us
6
Cheapest hotel for the weekend, easy highway access, comfortable but not the cleanest. You get what you pay for.
Pros:

Proximity to city center, easy on/off highway. Pillows and bed were very comfortable, soft sheets.

Cons:

Lobby had strong offensive marijuana smell that radiated into the elevators and main floors of hotel, inattentive front staff for check in/check out, very small/cramped rooms, stained mattress. Breakfast was not set out on time all weekend, often delayed by an hour or more.

2026-10-26 • via Nuitee
M
Mathis • couple • us
9
Overnight on road trip. Comfortable and clean. Couple
2026-10-24 • via Nuitee
C
Christine • family_with_children • us
6
Pros:

Staff at the front desk were very friendly and professional

Cons:

I thought the rooms were dirty. There was filth on walls and around desk

2026-10-22 • via Nuitee
G
Galina • couple • us
10
Very Nice
2026-10-21 • via Nuitee
E
Eric Dennery • couple • fr
2
2026-10-20 • via Nuitee
S
Sergei • extended_group • ru
9
2026-10-20 • via Nuitee
M
Mario • couple • gb
2
2026-10-19 • via Nuitee
N
Nicholas • extended_group • us
10
Will be back next year.
Pros:

Food was great for the valve well stock in moring. Pick location able to park suv with car trailer. Staff was fun to talk to and work with.

2026-10-19 • via Nuitee
M
Mary Jo • couple • us
5
2026-10-18 • via Nuitee
A
Annette • solo_traveller • us
10
2026-10-17 • via Nuitee
M
Martin • solo_traveller • us
9
2026-10-17 • via Nuitee
C
Crystal • couple • us
8
2026-10-14 • via Nuitee
N
Natia • couple • us
4
2026-10-11 • via Nuitee
J
Jeffery • couple • us
10
Great location / good price
Pros:

Great location , very nice rooms

Cons:

Next to highway so very noisy

2026-10-11 • via Nuitee
Z
zhongdong • couple • ca
6
Cons:

Slow WIFI，not clean

2026-10-10 • via Nuitee
V
Vyanktesh • family_with_children • in
4
Thanks
Pros:

Nothing

Cons:

Everything

2026-10-08 • via Nuitee
A
Ashley • couple • us
4
Pros:

Very convenient location

Cons:

For a non smoking room, that is all you could smell. It was disgusting.

2026-10-08 • via Nuitee
M
Melissa • solo_traveller • us
9
Pros:

It was clean, nice and comfortable.

Cons:

No.pool.

2026-10-07 • via Nuitee