La Quinta by Wyndham West Palm Beach Airport

Hotels
•
La Quinta by Wyndham
5.9 (1316 reviews)
1910 Palm Beach Lakes Boulevard , West Palm Beach , US
+1 561-689-8540

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location (near promenade, outlets, cruise dock)
Friendly/outstanding staff mentioned by several guests
Hotel shuttle to dock
Quiet/peaceful for some guests
Cons:
Dirty carpets and hallways
Roaches and reports of black mold
Poor room condition (plumbing, old smell, multiple room changes)
Unexpected deposits/charges and billing issues
Breakfast not available as advertised during remodeling
Occasional rude/unprofessional front-desk service

Categories

Cleanliness
2
Strongly negative: multiple reviews report dirty carpets, roaches, black mold, humid/smelly rooms and dirty bathrooms; cleanliness is a major problem.
Service
8.5
Mixed-to-positive: several reviewers praised friendly/outstanding staff and shuttle service, though there are isolated reports of rude or unprofessional front-desk behavior.
Location
9.5
Positive: multiple comments highlight a very good location — close to Palm Beach promenade, outlets, food stores and convenient for cruise dock access.
Room Quality
3
Negative: frequent complaints about poor room condition — plumbing issues, old smell, multiple room changes, roaches and mold reported.
Amenities
7.5
Mixed: hotel shuttle and previously included breakfast noted as positives, but issues reported (no breakfast during remodeling, broken hair dryer); amenities exist but reliability is inconsistent.
Value for Money
4.75
Below average: guests cite unexpected deposits/charges, double charges and pricing that does not reflect the poor cleanliness/room conditions.
Food and Beverage
4.75
Slightly below average: breakfast was appreciated when available, but several guests reported no breakfast due to remodeling and inconsistencies in provision.
Overall Experience
7.2
Mixed overall: experiences range from peaceful stays with outstanding staff to profoundly negative stays (mold, roaches, rude interactions). Overall leans mixed because strong positives for location/service are offset by severe cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Airport Transfer Service
Located just 4 miles from Palm Beach International Airport, La Quinta Inn & Suites West Palm Beach Airport offers a complimentary transfer service, making travel a breeze for guests.

Relaxing Outdoor Pool and Hot Breakfast
Guests can unwind by the outdoor pool or kick-start their day with a delicious hot breakfast served daily, ensuring a refreshing and satisfying stay.

Comfortable Rooms with Modern Amenities
Each room at the hotel features free Wi-Fi, a flat-screen TV with cable, and coffee-making facilities, providing guests with the convenience and comfort they desire during their stay.

Experience convenience, relaxation, and comfort at La Quinta Inn & Suites West Palm Beach Airport. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly per pet. Other Information - Contact the hotel for additional details and availability.

Airport Shuttle is available from Monday through Friday from 10:30 AM to 5;30 PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 1316 reviews
Cleanliness: 2
Service: 8.5
Location: 9.5
Room Quality: 3
Amenities: 7.5
Value for Money: 4.75
Food and Beverage: 4.75
Overall Experience: 7.2
L
Luciano Reinaldo • couple • us
1
2026-10-28 • via Nuitee
R
Roberts • solo_traveller • us
6
Pros:

Check-in and check-out

Cons:

No breakfast was provided due to remodeling... I wasn't informed of this before arrival, and the lack of breakfast being provided was also not reflected in the pricing... I frequently book this hotel as a repeat customer. My last trip was disappointing, especially after having booked with the hotel for the previous month of September

2026-10-28 • via Nuitee
L
Louisette • solo_traveller • gp
5
Court séjour qui aurait été agréable sans la moquette
Pros:

Bon emplacement
À proximité de Palm beach promenade, de l outlet et de magasins d alimentation. Petit déjeuner inclus appréciable

Cons:

La moquette est sale, pour ceux qui font des allergies problématique

2026-10-26 • via Nuitee
J
Jesus • solo_traveller • us
1
Todo muy malo
Pros:

Nada … muy malas condiciones .

Cons:

Nunca volvere w condiciones muy malas , humedad , baños sucios y hasta cucarachas habian en las abitaciones

2026-10-24 • via Nuitee
K
Kayleen • couple • us
7
I got what I paid for
2026-10-24 • via Nuitee
M
Maria • family_with_children • us
1
2026-10-22 • via Nuitee
Z
Zoei • couple • us
1
Bottom of the barrel
Pros:

Nothing , there were roaches during our stay

Cons:

Roaches , place smells old , girl up front unprofessional and was on the phone when I went . And there were so many crackheads outside

2026-10-22 • via Nuitee
T
Terry-Clara • couple • us
1
Could have been great. I asked for a receipt at checkout and was told it would come from booking
Pros:

Nice place good location

Cons:

After paying in full with Booking. Com the hotel took my card for incidentals. Then proceeded to charge me a second time for the room.

2026-10-18 • via Nuitee
J
Jameson • family_with_children • us
2
2026-10-17 • via Nuitee
L
Lonnie • couple • us
5
Pros:

What i did like was the location for making it to the dock for my cruise as well as the hotel shuttle dropped us off

Cons:

The rooms was not so great I had a problem with 2 different rooms that they tried to give me by the 3rd one i was upgraded but with that the plumbing was backing up in the shower

2026-10-15 • via Nuitee
M
Mariselle • family_with_children • us
1
2026-10-13 • via Nuitee
T
Timothy • couple • ca
7
2026-10-11 • via Nuitee
E
Erick • family_with_children • us
10
2026-10-08 • via Nuitee
W
Wilfredo • family_with_children • us
1
Horrible place from the outside , lobby, elevators, carpet, room door, everything was disgusting.
Pros:

Nothing went well.

Cons:

You guys need to tear down the building and built another hotel

2026-10-07 • via Nuitee
A
Alexis Sosa • solo_traveller • us
8
Pros:

Good 👍

Cons:

👍

2026-09-19 • via Nuitee
L
Lherisse • solo_traveller • us
2
2026-09-13 • via Nuitee
R
Rusbelt • couple • us
1
Sometimes what you see on a web page is not what you find in person.
Pros:

Friendly staff.

Cons:

Room overall cleanses conditions , Hotel' s hallways carpet were dirty and smelly , door electronic lock were not working 100% , hair blower was not working. I understand that for $100.00 per night is not too much to expect for the area but at least a " clean room and clean carpet was expected.
My wife and myself were so despaired with the Hotel overall conditions that after 3 hours we did make the decision to drive 4 hours that evening, cancelled the purpose of my trip to West Palm Beach and return back Home. Sorry if we are too honest with my answers.

2026-09-13 • via Nuitee
A
Almazan • couple • us
10
It was a peaceful stay. The staff was outstanding
Pros:

It was nice and quiet

2026-09-10 • via Nuitee
B
Benítez • solo_traveller • us
10
Very good.
Pros:

Todo muy bien.

Cons:

Sin comentarios.

2026-09-10 • via Nuitee
F
Felicia • solo_traveller • us
1
It was trash
Cons:

I’m 7 months pregnant was traveling for my baby brothers memorial may he rest in peace with my 2 kids and I verified over the phone a week prior on payments they take I told them I lost my card so I will be paying with another form of payment which mind you I verified what they take a week prior and it was still one of those payments all of a sudden they do not take it the woman was rude they won’t let me speak to a manager my mom slept there and said they changed her room 3 times due to BLACK MOLD in the rooms I ended up sleeping in my car pregnant with my 2 kids being as it was labor Day weekend I couldn’t get another room somewhere else till morning and mind you took my payment method and had no black mold in the room at the new hotel and this one still took my entire payment I have call logs showing where I asked and so on and will be perusing my money back other ways

2026-09-09 • via Nuitee