The Palms Inn & Suites Miami, Kendall, FL

Hotels
8.2 (5074 reviews)
11750 Mills Drive , Kendall , us
+13052700359

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Limited breakfast options
Dated rooms
Noise from elevator

Categories

Cleanliness
8.28
Guests mentioned clean rooms but expressed some disappointments about room maintenance.
Service
9.25
Many reviews praised the helpful and friendly staff.
Location
8.79
The location is consistently described as good, close to shopping and dining.
Room Quality
7.74
Rooms noted as dated and some issues with room amenities.
Amenities
7.77
Amenities like the pool were highlighted positively, but breakfast was criticized.
Value for Money
8.23
Given the location and service, the value is deemed acceptable despite some shortcomings.
Food and Beverage
7.28
Breakfast offerings were considered very limited and disappointing.
Overall Experience
8.25
Overall experiences varied, with some noted frustrations but good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 08:06

Property Description

Convenient Location and Comfortable Accommodation
Located next to Town & Country Mall in Kendall, The Palms Inn & Suites offers cozy guestrooms and suites near Miami. Enjoy proximity to shopping, dining, and entertainment options.

Delicious Breakfast and Relaxing Amenities
Start your day with a complimentary hot breakfast featuring Belgian waffles and fresh fruit. Take a refreshing dip in the outdoor pool or stay active at the fitness center.

Modern Amenities and Nearby Attractions
Each room includes cable TV, free WiFi, a microwave, a refrigerator, and coffee facilities. Explore the Everglades National Park, Miami Metro Zoo, and Gold Coast Railroad Museum just a short drive away.

Experience comfort and convenience at The Palms Inn & Suites - book your stay now!

Important information:

The property is going under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 5074 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.25
ניר • solo_traveller • il
9
גן עדן קטן ומתוק
Pros:

מלון על אגם קסום . בבוקר נהנינו מארוחת בוקר משקיפה על איגואנות סנאים ציפורים בשלל גוונים אוירה נעימה רגועה ושלווה. צוות נהדר שירות מצויין . מעל ומעבר לציפיות . סה"כ חצי שעה מהחוף . חניה חינם בשפע .

2026-07-03 • via Nuitee
C
Cindy • solo_traveller • us
10
Pros:

Ubicación y limpieza

2026-07-03 • via Nuitee
G
Gaby • family_with_children • cr
5
Pros:

El desayuno terrible

Cons:

Desayuno

2026-07-01 • via Nuitee
P
Petr • solo_traveller • cz
8
Průměrný hotel střední velikosti
Pros:

Celkem v pohodě hotel střední velikosti. Nic nám jako rodině nechybělo. Pokoj byl spíš menší pro 4 lidi, ale jinak pohodlný. Čistota celkem v pohodě, vybavení má něco za sebou, ale stačí to. Lokalita je rozumná ve vzdálenosti k letišti.

Cons:

Snídaně byla hodně základní. To by chtělo zlepšit.

2026-07-01 • via Nuitee
L
Lina • couple • co
8
Muy bien todo
Pros:

Es cómodo

Cons:

Ubicación

2026-07-01 • via Nuitee
I
Isaac • couple • us
10
2026-07-01 • via Nuitee
I
Isaac • extended_group • us
10
2026-06-30 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-06-30 • via Nuitee
B
Bolívar • couple • us
8
2026-06-29 • via Nuitee
I
Isaac • couple • us
10
2026-06-29 • via Nuitee
A
Alejandro • extended_group • ar
7
Habitación confortable
Pros:

.

Cons:

desayuno es muy básico

2026-06-28 • via Nuitee
F
Fraser • solo_traveller • gb
9
Pros:

Good layout, & facilities in room overall comfort of room.

Cons:

Size of breakfast room is too small for number of rooms. Would struggle to get seated when full.

2026-06-28 • via Nuitee
H
hernandez • extended_group • us
10
Excelente servicio Excelente ubicación. Lo recomiendo 200%
Pros:

Excelente desayuno, variedad de alimentos.

Cons:

Que fue dolo un dia , para la próxima debería ser más tiempo.

2026-06-28 • via Nuitee
C
Chandra • family_with_children • us
10
Pros:

Great location. Friendly staff. Comfortable bed.

2026-06-28 • via Nuitee
R
Ronan • solo_traveller • gb
8
2026-06-26 • via Nuitee
B
Bader • solo_traveller • us
1
Pros:

dirty

Cons:

everything

2026-06-25 • via Nuitee
A
Alain • couple • es
10
Excelente hotel y muy buen servicio
Pros:

La tranquilidad y el buen servicio

Cons:

La tele de la habitación no funcionó nunca

2026-06-25 • via Nuitee
O
Olga • solo_traveller • us
10
Amazing and wonderful
Pros:

Great, I loved it. Drlicious

Cons:

Non applicable

2026-06-24 • via Nuitee
C
Carmen • couple • us
10
Pros:

Todo

2026-06-24 • via Nuitee
G
Genevieve • extended_group • fr
7
Un peu déçu par rapport au prix
Pros:

Bien situé , literie très confortable, cadre agréable

Cons:

J’étais déjà venu dans cet établissement, pour le petit déjeuner il y avait plus de choix avant donc un peu déçu et autre chose c’est un établissement non fumeur, un soir ça sentait le cannabis sur tout notre étage, une horreur en sachant que je suis asthmatique et allergique à ce genre de substance.
Je trouve ça inadmissible et irrespectueux.

Nous étions 4 donc 2 chambres, mais dans l’une d’entre elles ça sentait le renfermé et le moisi !!! Et les femmes de ménage étaient lentes pour faire le ménage, elles venaient en plusieurs fois et elles n’étaient pas très agréable.
Dans l’autre par contre aucun soucis et les femmes de ménage étaient réactives.

2026-06-23 • via Nuitee