The Palms Inn & Suites Miami, Kendall, FL

Hotels
8.2 (5027 reviews)
11750 Mills Drive , Kendall , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Limited breakfast options
Dated rooms
Noise from elevator

Categories

Cleanliness
8.28
Guests mentioned clean rooms but expressed some disappointments about room maintenance.
Service
9.25
Many reviews praised the helpful and friendly staff.
Location
8.79
The location is consistently described as good, close to shopping and dining.
Room Quality
7.74
Rooms noted as dated and some issues with room amenities.
Amenities
7.77
Amenities like the pool were highlighted positively, but breakfast was criticized.
Value for Money
8.23
Given the location and service, the value is deemed acceptable despite some shortcomings.
Food and Beverage
7.28
Breakfast offerings were considered very limited and disappointing.
Overall Experience
8.25
Overall experiences varied, with some noted frustrations but good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 08:06

Property Description

Convenient Location and Comfortable Accommodation
Located next to Town & Country Mall in Kendall, The Palms Inn & Suites offers cozy guestrooms and suites near Miami. Enjoy proximity to shopping, dining, and entertainment options.

Delicious Breakfast and Relaxing Amenities
Start your day with a complimentary hot breakfast featuring Belgian waffles and fresh fruit. Take a refreshing dip in the outdoor pool or stay active at the fitness center.

Modern Amenities and Nearby Attractions
Each room includes cable TV, free WiFi, a microwave, a refrigerator, and coffee facilities. Explore the Everglades National Park, Miami Metro Zoo, and Gold Coast Railroad Museum just a short drive away.

Experience comfort and convenience at The Palms Inn & Suites - book your stay now!

Important information:

The property is going under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 5027 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.25
J
Jorge • extended_group • co
8
Alojamiento en Miami Dade a buen precio
Pros:

Todo funcionó bastante bien, no tuvimos ningún inconveniente y el personal fue muy amable. El desayuno incluía yogur en vasito y muffins empacados individualmente, en el lobby hay una estación permanente de café.

Cons:

El aire acondicionado funcionaba bien, aunque es un aparato enorme dentro de la habitación y quita un espacio considerable junto a una de las camas. El baño tenía el lavamanos fuera del baño, en frente, se veía desde las camas, eso nos pareció un detalle poco agradable estéticamente.

2026-06-13 • via Nuitee
V
VANESSA SPELEERS • solo_traveller • be
6
Pros:

Kamer was proper en modern

Cons:

Ontbijt viel enorm tegen.... basic zou oke zijn maar vond het minder dan basic eigenlijk en het mocht ook wel llater kunnen dan 0930h

2026-06-13 • via Nuitee
L
LaRita • solo_traveller • us
10
2026-06-12 • via Nuitee
C
Cutchin • solo_traveller • us
10
2026-06-12 • via Nuitee
S
Susan Sotomayor Tierney • solo_traveller • pr
3
Pros:

Rate.

Cons:

The beds are worn down and the rooms A C unit was a nightmare with shifting noises and you could hear all the other guests and elevator activity.

2026-06-11 • via Nuitee
N
Nilo • family_with_children • ec
7
Con el mismo valor hubiera tenido mejor servicio en otro hotel.
Pros:

La ubicación excelente, estaba dentro de una parte estratégica de Kendall, el personal amable.

Cons:

No arreglaron las sábanas desde el penúltimo día que estuvimos hospedados, no había suficientes mesas para la cantidad de huéspedes al momento del desayuno.

2026-06-11 • via Nuitee
M
Mike • couple • us
10
Maravilloso
Pros:

La calidad de todo . Tiene buen precio para la zona

Cons:

La piscina un poco pequeña

2026-06-10 • via Nuitee
J
Jessica • couple • us
10
2026-06-10 • via Nuitee
J
Jose • couple • us
10
2026-06-10 • via Nuitee
N
Nathalie • extended_group • fr
10
Très agréable
Pros:

Accueil

2026-06-10 • via Nuitee
H
Hernandez • solo_traveller • us
10
2026-06-09 • via Nuitee
P
Patricia • solo_traveller • us
10
Pros:

Great customer service, people was wonderful

2026-06-09 • via Nuitee
J
Julissa • solo_traveller • us
10
2026-06-09 • via Nuitee
I
ILFRED • couple • aw
8
Good for the value
Pros:

Good value

Cons:

-

2026-06-08 • via Nuitee
C
Crystal • solo_traveller • us
10
2026-06-07 • via Nuitee
S
Sandra • solo_traveller • co
9
Pros:

Excelente ubicación. El personal atento la habitacion muy confortable y limpio ofrecía desayuno y se encuentra cerca de un mall y lugares para comer

Cons:

Todo estuvo bien durante mi estadía

2026-06-07 • via Nuitee
G
Garcia • couple • us
10
2026-06-07 • via Nuitee
M
Megan • couple • us
7
2026-06-06 • via Nuitee
B
Biss • solo_traveller • nz
10
Pros:

Friendly and welcoming, good breakfast, nice park-like outlook. Good parking.

2026-06-06 • via Nuitee
C
Carmen • couple • pe
8
Confortable.
Pros:

El desayuno estuvo bueno pero antes era mejor y más completo con waffles. El personal que atiende excelente y pendiente que nada de lo que ofrecen falte.

Cons:

Entregaron la habitación con más de dos horas de retraso. Hubo congestión en el check in y habían más pasajeros en igual condición que nosotros.

2026-06-05 • via Nuitee