The Palms Inn & Suites Miami, Kendall, FL

Hotels
8.2 (5206 reviews)
11750 Mills Drive , Kendall , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Limited breakfast options
Dated rooms
Noise from elevator

Categories

Cleanliness
8.28
Guests mentioned clean rooms but expressed some disappointments about room maintenance.
Service
9.25
Many reviews praised the helpful and friendly staff.
Location
8.79
The location is consistently described as good, close to shopping and dining.
Room Quality
7.74
Rooms noted as dated and some issues with room amenities.
Amenities
7.77
Amenities like the pool were highlighted positively, but breakfast was criticized.
Value for Money
8.23
Given the location and service, the value is deemed acceptable despite some shortcomings.
Food and Beverage
7.28
Breakfast offerings were considered very limited and disappointing.
Overall Experience
8.25
Overall experiences varied, with some noted frustrations but good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 08:06

Property Description

Convenient Location and Comfortable Accommodation
Located next to Town & Country Mall in Kendall, The Palms Inn & Suites offers cozy guestrooms and suites near Miami. Enjoy proximity to shopping, dining, and entertainment options.

Delicious Breakfast and Relaxing Amenities
Start your day with a complimentary hot breakfast featuring Belgian waffles and fresh fruit. Take a refreshing dip in the outdoor pool or stay active at the fitness center.

Modern Amenities and Nearby Attractions
Each room includes cable TV, free WiFi, a microwave, a refrigerator, and coffee facilities. Explore the Everglades National Park, Miami Metro Zoo, and Gold Coast Railroad Museum just a short drive away.

Experience comfort and convenience at The Palms Inn & Suites - book your stay now!

Important information:

The property is going under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Location

Guest Reviews

8.2
Based on 5206 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.25
M
Magalys solo_traveller us
6
The worst breakfast ever
Pros:

The pool

Cons:

The worst breakfast ever, small old TV

2026-08-29 via Nuitee
M
Matthew couple us
6
Pros:

Great pricing great location

Cons:

Somewhat dirty and beat up
Very noisy
Suite upgrade wasn’t really an upgrade

2026-08-29 via Nuitee
D
Dysney family_with_children ca
9
Very convenient location and surroundings
Pros:

Great location

2026-08-29 via Nuitee
M
Matthew couple us
6
2026-08-29 via Nuitee
M
Marlene solo_traveller us
9
Reasonable stay- good location
Pros:

My room was comfortable. I like having a big refrigerator and microwave in the room.
I also liked having the sink outside the shower with big counter top.
Good place for the price and great location. Walking distance to shopping and restaurants.
Staff was nice and helpful.

Cons:

Hotel advertises coffee maker in room and it was not correct. This was disappointing. I had to go down to lobby to get water, which was not convenient.
Water dispenser in the floor was out of ordered and never fixed. They only had ice machine on the 2nd floor for the entire hotel.

2026-08-28 via Nuitee
L
Linda family_with_children us
9
It was lovely
Pros:

Clean

Cons:

nothing

2026-08-28 via Nuitee
J
Juanita family_with_children us
9
Pros:

It was a convenient location to Kendall regional hospital wherei had an early appointment.

Cons:

I had a problem getting the TV to work very confusing for a senior citizen.

2026-08-28 via Nuitee
T
Tazhiyeva couple kz
8
2026-08-28 via Nuitee
D
Denis family_with_children it
9
tutto ok!
Pros:

colazione spartana ma comunque buona, posizione ok per raggiungere sia Everglades che Miami

Cons:

condizionatore un po' rumoroso ma tipico degli stai uniti

2026-08-27 via Nuitee
W
WILLIAM family_with_children co
8
2026-08-27 via Nuitee
P
Pierre-Alexandre couple fr
8
2026-08-26 via Nuitee
D
Daniel extended_group us
10
2026-08-26 via Nuitee
L
Lupe couple us
10
Pros:

The location was excellent and the room very big, comfortable and clean

2026-08-26 via Nuitee
S
Sanita couple us
10
2026-08-25 via Nuitee
S
Sahar solo_traveller il
10
Pros:

Staff was super kind, room was clean and spacious, location with a lake view and short walk to a mall with restaurants. Great water pressure in the shower too!

2026-08-24 via Nuitee
R
Raymond family_with_children us
8
2026-08-24 via Nuitee
G
Gadala María solo_traveller do
8
Pros:

El personal muy amable y buena ubicación.

Cons:

El desayuno debería ser más variado.
Más luces en la habitación.

2026-08-24 via Nuitee
C
Carlos Enrique solo_traveller pe
8
Pros:

Lo bonito y ka limpieza

2026-08-24 via Nuitee
O
Oleg solo_traveller il
8
2026-08-24 via Nuitee
S
Steven couple us
9
Great place and a great time
Pros:

The room was great, spacious and the location was amazing. The staff were always friendly and helpful.

2026-08-24 via Nuitee