Mercure Nantes Centre Grand Hotel

Hotels
Mercure
8.3 (1750 reviews)
4 Rue Du Couedic , Nantes , fr

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable amenities
Cons:
Small rooms
Price sensitivity
Some cleanliness concerns

Categories

Cleanliness
7.94
A few mentions of cleanliness issues and the need for better maintenance.
Service
8.91
Staff were very helpful and attentive, with notable experiences shared.
Location
8.95
Exceptional location in the city, with easy access to attractions.
Room Quality
7.9
Rooms were reported as small in some cases but generally comfortable.
Amenities
7.93
Good amenities overall, but some complaints about specific items or features.
Value for Money
7.89
Some felt the price was a bit high for the experience offered.
Food and Beverage
8.44
Generally positive remarks about breakfast and available dining.
Overall Experience
8.41
Overall positive experiences shared, with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:22

Property Description

Prime Location in Nantes
The 4-star Mercure Nantes Grand Hotel Centre is perfectly situated in downtown Nantes, just a stone's throw away from the iconic Pommeraye Passage and a short stroll from the historic Château des Ducs de Bretagne.

Luxurious Amenities
Experience luxury at its finest with a fitness room to keep you active, a chic lounge bar for unwinding, and convenient 24-hour room service at your beck and call. Each soundproofed guest room boasts free Wi-Fi, a flat-screen TV, air conditioning, and a minibar for your comfort. The private bathrooms are stocked with complimentary toiletries and a hairdryer.

Culinary Delights
Indulge in light meals and snacks served in-room all day long, or mingle at the stylish bar, "4.44". Start your day right with a delicious buffet breakfast offered each morning.

Book your stay at Mercure Nantes Grand Hotel Centre for an unforgettable experience in Nantes!

Important information:

Please contact the hotel before arrival in order to receive instructions for arriving at the hotel by car. Contact details can be found on the booking confirmation.

Please note that children under 12 years old can enjoy breakfast for free.

The credit card used to make the booking must be shown upon arrival.

A credit card pre-authorization will be made upon arrival. This will cover the total amount of the stay, breakfasts, city taxes and an extra amount of 50 EUR per night and per person to cover any extra charges.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NTE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.3
Based on 1750 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
B
BRUNO solo_traveller fr
8
2026-06-13 via Nuitee
M
Magali couple fr
8
Personnel très agréable
Pros:

Le confort du bar avec l’effet feu de cheminée

2026-06-10 via Nuitee
R
Ralph couple de
8
Cons:

Lediglich der Teppichboden im Zimmer ist nicht so unsere Sache.

2026-06-09 via Nuitee
J
Juan Carlos extended_group cl
9
2026-06-09 via Nuitee
V
Valérie solo_traveller fr
9
séminaire reussi
Pros:

Personnel adorable

2026-06-08 via Nuitee
C
celine couple fr
7
Bon hôtel, bon emplacement
Pros:

L’emplacement en plein cœur de la ville

Cons:

Le personnel dans l’espace petit déjeuner : une jeune qui mâche du chewing-gum , une autre qui nettoie le coin de notre table nous laissant penser que nous gênons ( il était 9h30), une employée qui fait semblant de ne pas me voir alors que je veux lui dire qu’il n’y a plus de tasses pour se servir du café et un autre qui dresse des tables et qui appose des panneaux « réservés » et qui repousse des clients qui viennent prendre leur petit déjeuner …

2026-06-08 via Nuitee
L
Ludovic1971 couple fr
8
très bon séjour dans un bon hôtel.
Pros:

L'emplacement très bien, le personnel souriant, chambre classique rien à en dire. Un parking sur place ce qui est un atout. Le petit déjeuner satisfaisant.

Cons:

Chambre pas très grande malgré le surclassement.

2026-06-08 via Nuitee
S
Sara couple gb
10
2026-06-08 via Nuitee
M
malcolm solo_traveller gb
8
Comfortable and good location
Pros:

Location,helpful staff comfortable room

Cons:

Bathroom very small,breakfast very average not a great selection

2026-06-08 via Nuitee
B
Benjamin solo_traveller gb
10
Pros:

Really well maintained, very comfortable bed, nice cool temperature with excellent air con, spatious, and we got a free upgrade!
The staff were really friendly and welcoming.

Cons:

I would have liked dimmable lighting as an extra bonus

2026-06-07 via Nuitee
G
Gwladys couple fr
10
Première expérience à Nantes de qualité
Pros:

Nous avons passé un très bon week-end dans cet hôtel. Les équipements étaient de qualité. Le buffet petit déjeuner vaut la peine d’être pris, il était top et gratuit pour les -12 ans (il me semble).

Merci encore pour l’accueil, pour votre gentillesse et de nous avoir permis de nous reposer après le marathon avant de reprendre la route. Je recommande à 100% cet hôtel.

2026-06-07 via Nuitee
S
Stephanie couple nl
8
Mooi hotel met perfecte locatie
Pros:

Perfecte ligging midden in het centrum

2026-06-07 via Nuitee
F
Fabian solo_traveller be
10
Très chouette hôtel
Pros:

Nous devions séjourner deux nuits dans l'hôtel, et à notre agréable surprise nous avons été surclassés dès notre arrivée. Malheureusement, une mauvaise nouvelle nous a fait quitter l'hôtel après la première nuit. Malgré une remboursement non prévu et non contractuel, l'hôtel, ses responsables et son personnel ont été très compréhensifs à notre égard et nous avons été remboursés de la nuit non prestée. Nous en sommes très reconnaissants.

Cons:

Rien

2026-06-06 via Nuitee
E
ElisabethR extended_group be
10
Pros:

De rust, proper, goede kamer, eerlijke prijs

Cons:

Niets7

2026-06-06 via Nuitee
A
Anne Isabelle couple fr
9
Bel établissement bien situé qui permet de visiter Nantes aussi bien à pied qu’en transports en commun
Pros:

L’emplacement en centre-ville

Cons:

Le parking non desservi par l’ascenseur

2026-06-03 via Nuitee
H
Herbert solo_traveller it
8
Pros:

Posizione, colazione

Cons:

La camera aveva bagno con il wc separato in un altro vano.

2026-05-31 via Nuitee
B
Brigitte solo_traveller de
10
Pros:

kurzfristige Buchung zu einem tollen Preis- und dann noch ein Upgrade erhalten. Sehr freundliches, unaufdringliches Personal. Ruhige Atmosphäre.

2026-05-31 via Nuitee
V
VALERIE solo_traveller fr
10
Cons:

Le très léger petit hic le sèche cheveux en dehors de la salle de bain au niveau branchement et donc pas évident pour se coiffer et dommage qu il n y ait pas sde grand miroir.

2026-05-30 via Nuitee
R
Roland couple at
10
Excellent Location, Friendly Service and a Quiet Room
Pros:

The check-in process was excellent. The staff were very helpful and provided useful tips about the city and the surrounding area. We were also informed that our room would be ready within 10 minutes, which was greatly appreciated.

The location is fantastic, with easy access to all the main attractions. This made exploring the city very convenient.

Our room was quiet, comfortable, and featured a balcony, which was a nice bonus and added to the overall experience.

Cons:

We did not have breakfast at the hotel, so I cannot comment on that aspect.

I did not notice any negative points during my stay. Overall, it was a very pleasant experience, and I would happily stay here again.

2026-05-30 via Nuitee
M
Mattia solo_traveller it
10
Tutto bene grazie
Pros:

Posizione, colazione internazionale abbondante, camere spaziose

Cons:

Un po' di casino in strada la sera, però l Albergo è in pieno centro quindi ok

2026-05-29 via Nuitee