Hyatt Regency Boston Harbor

Hotels
Hyatt
8.5 (2576 reviews)
101 Harborside Drive , Boston , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Staff service
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.75
Reported issues with cleanliness due to used bathwater experience.
Service
9.25
Staff catered to needs but some negative experiences with check-out process.
Location
9.25
Nice location on the water with easy access to city; convenient to airport.
Room Quality
8.25
Rooms had beautiful views but some amenities were lacking.
Amenities
8.75
Standard amenities for a hotel of this tier, but some complaints regarding food options.
Value for Money
8.25
High prices for limited offerings; felt expensive food options.
Food and Beverage
7.75
Food was average, with some positive experiences and some negatives.
Overall Experience
8.75
Mixed feelings overall; enjoyed some aspects but had several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:30

Property Description

Convenient Airport Location

Located at the Logan International Airport, the Hyatt Boston Harbor offers soundproofed rooms with free airport transfers. Just 4 miles from Boston Common and the Freedom Trail, this hotel provides easy access to top attractions.

Stunning Views and Modern Amenities

Enjoy breathtaking views of Boston and the harbor from select rooms, each equipped with a flat-screen TV and iPod docking station. Stay entertained and connected throughout your stay.

Fitness Center and On-Site Dining

Keep up with your fitness routine at the on-site gym or savor delicious meals at the hotel's dining options. Relax and unwind without having to leave the comfort of the hotel.

Experience the best of Boston with a stay at Hyatt Boston Harbor - book now for a memorable and convenient stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    People 17 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

8.5
Based on 2576 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
L
Llama solo_traveller us
7
2026-07-25 via Nuitee
A
Andrew extended_group gb
8
2026-07-25 via Nuitee
Y
Youness extended_group fr
8
2026-07-24 via Nuitee
D
Debra couple us
9
Pros:

Close to airport. Pretty harbor view. Ferry dock to go across the harbor was right outside the door. There was a water taxi stand as well.

2026-07-23 via Nuitee
D
Daniela family_with_children br
10
2026-07-23 via Nuitee
D
Deanna extended_group us
8
Definitely recommend for airport proximity and convenience.
Pros:

Location! It’s right next to the airport and has great views of the city scape. The staff was amazing, and 24 hour shuttle super convenient.

Cons:

It’s definitely in need of rehab rehabilitation. It’s an older property, but you overlook it because of all the other conveniences.

2026-07-22 via Nuitee
A
Aloys couple us
10
Excellent stay. I would definitely come back again.
Pros:

The hotel was very clean, comfortable, and in a great location. The staff were friendly and helpful. I also enjoyed watching the England vs. France third-place match at the hotel, which made my stay even more enjoyable.

Cons:

Nothing. Everything met my expectations.

2026-07-22 via Nuitee
C
Chavarria solo_traveller us
10
Pros:

Es muy limpio, muy acogedor, una vista espetacular

2026-07-21 via Nuitee
T
Tomohiro couple jp
8
2026-07-19 via Nuitee
N
Nurit solo_traveller il
10
2026-07-19 via Nuitee
E
Elaine family_with_children us
10
Pros:

The location was amazing

2026-07-17 via Nuitee
A
ANITA extended_group us
7
We got to see the tall ships....That's what we came for USA
Pros:

view was perfect...room clean and very quiet....beds could be bigger...more details on reservations during our stay, how and who to make them with...being overcharged for parking, paid $49.00 per day quoted $25.00 per day if we were staying in the hotel...rude and clueless hostess's....probably won't choose Hyatt Harborside again

Cons:

reservation information available to hotel guests ...unknowledgeable restaurant staff...beds..... no pool

2026-07-16 via Nuitee
L
Linda family_with_children us
8
Surprised by the overall quality of a hotel so close to the airport.
Pros:

Lunch and breakfast was very good as was the servicr

Cons:

The list of fees and taxes increased the bill significantly.

2026-07-15 via Nuitee
E
Eldad couple il
8
היה בסדר גמור. רחוק מאד מהמרכז
Pros:

מקום יפה, מיטות נוחות, שקט. חדר מרווח

Cons:

מקום קשוח. אין גמישות

2026-07-15 via Nuitee
G
Guy couple us
9
2026-07-15 via Nuitee
J
Jean couple us
9
Great location and awesome view of Boston Harbor
Pros:

Great location near airport and awesome view of Boston Harbor

Cons:

Restaurant was unexpectedly closed at lunch time, which was unfortunate as I had planned for it with a tight schedule.

2026-07-14 via Nuitee
P
paul couple us
5
Terrible F&B situation with no acknowledgement of the confusion. View and room were nice.
Pros:

The view and the room were nice

Cons:

Good and beverage program/ process all around is terrible. Unorganized and confusing to say the least.

No food available upon arrival. We arrived at 2, room not ready which is fine but then had NO option for food for the next 3 hours. Nothing available. Also whenever finally did get to sit in the restaurant and have dinner 3 hours later there were guests bumping into us with luggage and folding chairs as they went through the restaurant to access the back side of the hotel, just stupid!

2026-07-12 via Nuitee
H
Hyeon Chorl family_with_children kr
8
Cons:

얼리 체크인이 가능한 룸 여부를 문의하였으나 적극적으로 알아봐주지 않아서 룸 예약을 1-2시간 늦게 하게
되었음.

2026-07-11 via Nuitee
P
peter couple gb
9
Exceptional hotel - staff wonderful
Pros:

The view was fabulous- eating a meal with a sublime view was wonderful

2026-07-11 via Nuitee
J
Jose family_with_children pt
4
Great hotel with poor employees - desk and breakfast
Pros:

Great view. Great installations. Great rooms.

Cons:

shuttle bus from airport and breakfast employee Carlos.

2026-07-11 via Nuitee