Hyatt Regency Boston Harbor

Hotels
Hyatt
8.5 (2663 reviews)
101 Harborside Drive , Boston , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Staff service
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.75
Reported issues with cleanliness due to used bathwater experience.
Service
9.25
Staff catered to needs but some negative experiences with check-out process.
Location
9.25
Nice location on the water with easy access to city; convenient to airport.
Room Quality
8.25
Rooms had beautiful views but some amenities were lacking.
Amenities
8.75
Standard amenities for a hotel of this tier, but some complaints regarding food options.
Value for Money
8.25
High prices for limited offerings; felt expensive food options.
Food and Beverage
7.75
Food was average, with some positive experiences and some negatives.
Overall Experience
8.75
Mixed feelings overall; enjoyed some aspects but had several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:30

Property Description

Convenient Airport Location

Located at the Logan International Airport, the Hyatt Boston Harbor offers soundproofed rooms with free airport transfers. Just 4 miles from Boston Common and the Freedom Trail, this hotel provides easy access to top attractions.

Stunning Views and Modern Amenities

Enjoy breathtaking views of Boston and the harbor from select rooms, each equipped with a flat-screen TV and iPod docking station. Stay entertained and connected throughout your stay.

Fitness Center and On-Site Dining

Keep up with your fitness routine at the on-site gym or savor delicious meals at the hotel's dining options. Relax and unwind without having to leave the comfort of the hotel.

Experience the best of Boston with a stay at Hyatt Boston Harbor - book now for a memorable and convenient stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

8.5
Based on 2663 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
S
Scenic52483809390 Couples
2
Never again!
Pros:

Terrible hotel. Was supposed to stay three nights, but couldn’t take it anymore. Left after two. Tape holding the hallway corner trim to the wall, bathroom grout missing and dirty shower. Wallpaper peeling off the wall in multiple places, lampshade with water stains, and a window shade that is frayed and falling off the wall. The best part, couldn’t get more than one washcloth for two people for the entire stay. Was told no to a second cloth both days by housekeeping and management. Apparently, my husband and I are supposed to share the same used cloth for the entire stay. Beyond gross. Never again.

2026-08-29 via Tripadvisor
A
AustintoBoston Friends getaway Boston, Massachusetts
4
Downright Bad!
Pros:

Haven't been to a hotel this bad in a long time. The rooms look like they are one step up from a motel, shabby rug, walls are chipped, and the bathroom is super dark. There were 2 fairly large holes in our bathroom wall where it looks like a towel rack used to be - unclear why they decided not to patch them. Only 1 channel worked on the TV - everything else said “bad signal.” The only redeeming quality of this place is the view, either of the harbor, which is more desirable, or of the airport runway (for any plane spotters out there). Overall, this place is pretty dreadful, and I certainly wouldn’t stay here for leisure travel.

2026-08-28 via Tripadvisor
G
g0g0juice Business Fort Lauderdale, Broward County, Florida
2
Not what i would expect
Pros:

This property is not worthy of a Regency. The room stunk of old cigarettes, rooms are dated and carpets across the property are stained and worn. The room had nice views and proximity and convenient access to airport was a plus.

2026-08-28 via Tripadvisor
B
Bhagwan couple us
10
2026-08-28 via Nuitee
L
Laurie extended_group us
10
2026-08-28 via Nuitee
B
Bhagwan extended_group us
10
2026-08-28 via Nuitee
4
486lnh9 Business
4
Came for a business trip and would take my business elsewhere
Pros:

when you walk in, the hotel is so dark and the carpets all have stains or are so worn down. they just depend on the big windows by the restaurant to draw your attention away to the dreariness of the lobby. the rooms are dated and give a creepy vibe. i had stains all over the walls and the room smelled like stale cigarettes. i was staying with a work block and everyone's rooms smelled, it was not just mine. at least the bathrooms have been redone?

2026-08-27 via Tripadvisor
K
Kimberly solo_traveller us
10
Pros:

View of the airport. Breakfast options have improved and are great.

Cons:

Proximity to other things in Boston than the airport.

2026-08-27 via Nuitee
6
629dennisp NONE Eau Claire, Wisconsin
10
A Great Locatiion
Pros:

This is a nice property. The location is great. You can catch a water taxi or metro ferry right in front of the hotel, which will take you to the downtown area. They charge a "destination fee" which has no obvious purpose other than adding to their bottom line. The hotel offers complimentry shuttle service to the airport. They should skip the retaurant promotion credits and get rid of the annoying destination fee.

2026-08-26 via Tripadvisor
M
Maurina family_with_children us
4
Pros:

View

Cons:

The staff was not as friendly as the one in South Africa,kids meals,house keeping not friendly at all otherwise it was ok!5/10 i would say

2026-08-24 via Nuitee
R
Roberts family_with_children us
10
We came for our twins 11th birthday. Everyone was nice and friendly
Pros:

It was beautiful

Cons:

There was nothing we didn’t like

2026-08-23 via Nuitee
R
Reynolds family_with_children us
10
2026-08-23 via Nuitee
K
Kerry solo_traveller us
7
2026-08-23 via Nuitee
S
san06griffin Business Mesquite, Texas
10
One of the best experiences you will ever have
Pros:

This is one of the best hotels ever from the time I walked through the door until the time I left there was nothing bad to say at all. They were great experience, clean friendly catering was awesome. I mean the list goes on. The view is beautiful. hey you guys check it out it is awesome. Even the beds were so comfortable. Please go check them out and you be the judge.

2026-08-22 via Tripadvisor
M
Maria Paola solo_traveller it
6
Pros:

Posizione vicina all'aeroporto. Shuttle comodo. Non troppo freddo all'interno.
Bel panorama sul porto

Cons:

Nulla da mangiare dopo le 23.
Aria condizionata rumorosa.

2026-08-22 via Nuitee
E
Elisa solo_traveller us
10
2026-08-22 via Nuitee
N
Nigel couple gb
10
Exceeded all expectations
Pros:

Everything from the moment we arrived, the location, views, restaurant, room, comfortable bed and Gladys on reception was so helpful, she couldn’t do enough for us. We will definitely be back.

Cons:

Nothing

2026-08-21 via Nuitee
S
Smckinn NONE Barrington, New Hampshire
10
Quick overnight in Boston
Pros:

We really enjoyed a quick overnight in Boston at the Hyatt. Beds were super comfy and wonderful views of the harbor. Water taxis were very convenient to get around

2026-08-20 via Tripadvisor
P
Patricia couple us
9
Pros:

Location is excellent for early flight

Cons:

I booked too early and ended up with left over funds in my booking.com wallet and having trouble figuring out how to use those

2026-08-20 via Nuitee
K
Kristi couple us
9
2026-08-19 via Nuitee