Hyatt Regency Hill Country Resort and Villas

Hotels
Hyatt Regency
9 (602 reviews)
9800 Hyatt Resort Drive , San Antonio , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Family-friendly
Great staff
Beautiful surroundings
Cons:
Uncomfortable bed

Categories

Cleanliness
9.08
The room was very clean and well maintained, and housekeeping did an outstanding job throughout the stay.
Service
9.55
The staff was courteous, attentive, and professional, always willing to help and making the experience very pleasant.
Location
9.09
Proximity to Sea World and various family activities make it a great location for family getaways.
Room Quality
8.54
Rooms are well done but one review mentioned an uncomfortable bed.
Amenities
9.07
The resort offers a variety of amenities including pools, lazy rivers, and holiday decorations.
Value for Money
8.53
Standard quality for this hotel tier, considered decent for the experiences offered.
Food and Beverage
9.08
There was a good variety, the quality was excellent, and the service at the restaurants was efficient and friendly.
Overall Experience
9.05
Overall, this was a wonderful experience, and I would gladly stay at this property again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:04

Property Description

Luxury Resort near Sea World in San Antonio

Championship Golf Course and Gourmet Dining
Indulge in luxury at the Hyatt Regency Hill Country Resort with a 27-hole championship golf course and a selection of 7 exquisite restaurants to satisfy your culinary cravings.

Relaxation and Recreation
Unwind in style at the 4-acre water park with a lazy river and multiple pools. Stay active with access to a modern gym, tennis court, and pamper yourself at the Windflower Spa offering rejuvenating treatments.

Spacious Rooms with Modern Amenities
Experience comfort in every corner with spacious rooms featuring iPod docking stations, flat-screen TVs, and complimentary WiFi. Enjoy convenience with in-room amenities like a refrigerator and iHome stereo system.

Book your stay now at the Hyatt Regency Hill Country Resort for an unforgettable luxury getaway near Sea World and downtown San Antonio!

Important information:

This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.

Please note that weight and/or breed restrictions apply for pets and will incur additional fees. Up to 2 dogs under 34 kg are welcomed in designated rooms. Additional restrictions apply. Please contact the property for details.

Valet parking is available for an additional fee. Please contact the property for details.

The resort fee includes:
-2 complimentary bottles of water per day
- Internet access
- Access to the 24-hour fitness center and tennis courts
- Use of spa facilities
- Full use of golf practice facilities and chipping green
- Preferred golf tee times, golf bag storage, and a golf bag tag
- Complimentary use of tennis courts (equipment not included)
- Bike rental
- Local and toll-free phone calls
- Self-service laundry facilities (excluding detergent)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 602 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
D
dshe5439 Family
8
Great Family Friendly Resort
Pros:

Perfect for 2-3 day quick getaway trip.

Enjoy the nice food options and activities on site — it’s a wonderful pool food and beers kind of place which is perfect for my family.

Place excels at getting the basics for a great family trip right: safe environment; nice pool, lagoon, and lazy river; good drinks and food nearby.

Thanks Hyatt!!!

2026-05-30 via Tripadvisor
M
Maria family_with_children us
9
Vacaciones maravillosas
Pros:

El alojamiento perfecto para unas vacaciones en familia

2026-05-28 via Nuitee
D
Diane family_with_children us
8
2026-05-25 via Nuitee
7
773crystale NONE
10
A dreamy Vacation
Pros:

This place was so dreamy. Everyone was so helpful and kind. It was so relaxing and yet fun. We loved every second of being there!

2026-05-24 via Tripadvisor
8
894kellyj NONE
10
The only bad part of my trip was when it was over
Pros:

I had not been back to this resort for a few years and was worried it wouldn’t be as great as in the past. Boy, was I wrong!!! It was spectacular and so much fun!!
The staff bends over backwards to be kind and attentive. The room was super clean, the lazy river was relaxing and so enjoyable. The breakfast buffet was wonderful and the waitstaff was just excellent!! I cannot wait to schedule my next trip!!! Shout out to Gabriel, the experience manager for working with my last minute issues. He was so gracious and kind!!!

2026-05-24 via Tripadvisor
J
Jenny couple us
10
excellent time, would return.
Pros:

Antler Lodge was phenomenal. The variety of pools was so fun. Beautiful natural property. Loved the family and pet friendly atmosphere.

Cons:

the top tracer golf was disorganized and too expensive for what it is, they clearly just opened.

2026-05-21 via Nuitee
K
Karen family_with_children us
10
2026-05-21 via Nuitee
P
PeterZ_Oakville Business Oakville, Ontario
8
Nice business/conference venue with attractions for families/kids
Pros:

Was here on business, very nice venue with tons of attractions for families... very much regret not convincing my wife to take our two kids for the few days I was at the Hyatt. The Big Spring in particular looked like a great attraction!

2026-05-19 via Tripadvisor
J
Julia family_with_children us
10
Pros:

The property was fantastic and very family friendly. There were numerous activities that I could take my daughter to and she had a blast even being two years old.

2026-05-18 via Nuitee
C
catherinedL7395PM Business
10
Welcome and friendly valet service
Pros:

Ali was welcoming and professional and provided a smooth and friendly valet experience!

2026-05-17 via Tripadvisor
A
amymM9491YH Family
10
Excellent weekend getaway
Pros:

Loved the new Lagoon! Even when it gets busy, it still feels like people can spread out. All staff were very friendly and helpful.

2026-05-17 via Tripadvisor
V
V8056BDjeanetteh NONE
10
Anniversary mini staycation!
Pros:

We stayed here for our 5-year anniversary with our two little girls, and from the moment we drove in, the resort already looked beautiful, peaceful, and relaxing. We were greeted with smiles right away, and the staff even helped bring our bags up to our room, which made us feel so welcomed.

We spent most of our 4-day stay enjoying the lazy river, pools, and lagoon. Our girls especially loved the lazy river and pools the most. The lagoon was really nice too, although it wasn’t quite as shaded as the pool and lazy river areas.

One of the sweetest surprises happened on our second day when the staff brought balloons, an anniversary card, and two drink tokens to our room to celebrate our 5-year anniversary. That thoughtful gesture made our trip feel extra special.

We also loved all the activities they had throughout the day for families and kids. The girls had so much fun with soccer, volleyball, pickleball, and t-ball on the lawn after breakfast. Every night they had s’mores, and on Friday night they showed a movie on the lawn with popcorn and blankets. Watching a movie under the stars ended up being the highlight of the trip for our girls.

Springhouse Cafe was another favorite during our stay. Everything we ordered was delicious — honestly, there wasn’t a single bad meal. Our server, Trudi, was absolutely amazing. We requested her the entire trip because she was so kind and wonderful with our girls.

Overall, our stay was relaxing, family-friendly, and so memorable. We’ll definitely be coming back, and next time we hope to bring more family with us too!

2026-05-17 via Tripadvisor
J
jessicakD8276UQ Family
2
Issues with billing transparency — or lack thereof
Pros:

We have stayed at Hyatt Regency Hill Country Resort every Mother’s Day weekend for the last 5 years, and unfortunately this most recent stay completely changed our opinion of the property.

The biggest issue was the billing transparency — or lack thereof.

We booked two rooms through Priceline after having issues accessing our Hyatt account, and nowhere in the Priceline booking confirmation or receipt was there any clear disclosure that additional mandatory resort fees would be charged separately at the hotel. When we checked out, we were shocked to find additional resort fees added on top of the nearly $1,600 already paid for the rooms.

What made the situation even more frustrating was that the folio provided by Hyatt showed credits that did not even remotely reflect what we had actually paid Priceline. Hyatt later explained that Priceline only paid the hotel a portion of what we paid them, but as the customer, that is not something we should have to untangle after checkout.

On top of that:

Multiple authorization holds remained on different cards
Front desk staff could not clearly explain the billing
Calls for assistance went unanswered
We had issues with the bike rental system resulting in multiple charges
The Saturday night buffet was genuinely one of the worst dining experiences we’ve had at a resort, especially considering the price

What is disappointing is that this could have been resolved with transparency and customer care. Instead, the response was essentially “that’s how third-party bookings work” along with an offer of Hyatt points rather than addressing the actual concern.

For a resort that markets itself as a premium family destination, the experience felt disorganized, misleading, and incredibly frustrating.

I rarely leave negative reviews, but after being repeat guests for years, I think future travelers deserve to understand exactly what they may encounter regarding billing and fees. I do appreciate that management responded via email, but ultimately the issue itself was never resolved.

2026-05-14 via Tripadvisor
2
208bradleyc NONE
10
Well Done Hyatt, HC!
Pros:

We hadn’t visited Hyatt HC in a few years, and this trip completely exceeded our expectations. The food was outstanding as always—Hyatt never disappoints. The new lagoon is absolutely incredible, and the beach is beautiful, though I’d recommend getting there early to grab a great spot. The kayaks were such a fun and unique touch that really made the experience stand out. We’re already looking forward to coming back again soon!

2026-05-13 via Tripadvisor
M
mirandacE4882GK NONE
10
Mother's Day Trip
Pros:

My husband booked me a solo trip for Mother's Day. 4 days and 3 nights. The hotel is immaculate, everyone is very professional, and they always reach out to improve your experience. I had dinner at Springbranch Cafe, the steak was cooked perfectly and on time. The next morning, I ordered room service, French toast, and eggs Benedict with coffee, to die for. Kathy, the room service attendant, was so nice and totally made my morning. I booked a massage at the spa, spent the day in the hot tub and sauna, and overall enjoyed the peaceful ambiance. Each bellhop and valet attendant ensured I did not grab my bags and that my car was ready for me whenever I requested it. Love this place, this is my second trip this year, and I will be going at least 2 more times.

2026-05-13 via Tripadvisor
R
roslyns141 NONE
10
Great property!
Pros:

Beautiful property with amazing hospitality. The staff is awesome and accommodating. There are so many activities and options to entire the entire family. Have visited several times of the last couple years and Hyatt continues to add amenities to the property. Definitely recommend visiting this location.

2026-05-11 via Tripadvisor
T
timtF727ZM NONE
10
The Gold Standard: A Flawless Stay
Pros:

The Hyatt Regency Hill Country Resort and Villas is a masterclass in hospitality. It’s rare to find a property where the physical beauty is perfectly matched by the caliber of the team.

Highlights
The Staff: Genuinely intuitive. From a personalized check-in to housekeeping noticing my smallest preferences, the service felt bespoke rather than scripted.

The Facilities: The numerous pools, spas and lagoon offered world-class views inviting for all ages.

The Room: A sanctuary of silence. Between the flawless soundproofing and the premium linens, it was the best sleep I've had in years.

Bottom Line: Impeccable service and five-star amenities. I’m already planning my return.

2026-05-11 via Tripadvisor
D
Dreamer546478 Business
10
great stay!
Pros:

Mateo went above and beyond. Friendly and helpful. All of the staff were so nice. I recommend!!

2026-05-10 via Tripadvisor
J
jbt1966 NONE San Antonio, Texas
10
Birthday celebration at Hyatt Hill Country
Pros:

We enjoyed a cabana and lazy river during the day and the spring house cafe that evening for my husbands birthday dinner. We were 30 people and had a wonderful time.

2026-05-07 via Tripadvisor
K
KellyMcGillDean Business Sandy Springs, Georgia
10
All inclusive for families. So much to do!
Pros:

When you travel for a convention, you never know what to expect. We came for 5 days and enjoyed every amenity and every detail. So much to do! We want to bring back our family and we’re from GA. It’s an easy non stop from ATL. This is a destination resort with Sea world and San Antonio close by. There are 3 pools, a huge lagoon where you can even kayak, water slide, soccer goals on the grass, bikes everywhere and paths aplenty. Wish we were golfers. The greens look immaculate. It’s serene and beautiful to idol with shady trees all over. The lazy river is a must and fire pits at night with s’mores. Great family destination and excellent choice for a business trip for our association. Private cabanas, pristine sand and beach area. Spa is beautiful. Wish I had had time to indulge. 5 *!

2026-05-06 via Tripadvisor