Le Grand Hotel By Stay Collection

Hotels
8.4 (10107 reviews)
12, Place de la Gare , Strasbourg , fr
+33 3 88 52 84 84

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent, central location next to the train station
Friendly and helpful staff
Very good breakfast with wide selection
Comfortable beds and generally clean rooms
Convenient for sightseeing (short walk to old town/cathedral)
Cons:
Some bathrooms reported as tired/not thoroughly clean
Rooms can be small with limited storage/wardrobe
No minibar/fridge in some rooms and offsite/expensive parking
Occasional noise from the square or nearby construction; locked entrance can cause brief waits

Categories

Cleanliness
7.8
Mixed comments: several guests called rooms and breakfast areas clean and well kept, but a few noted a tired bathroom and one comment about dusty windows from nearby works — slightly below excellent.
Service
9
Consistently praised staff: described as helpful, very friendly and courteous in multiple languages; only minor operational gripe about waiting at a locked entrance at times.
Location
9.4
Strongly positive: repeatedly highlighted as right opposite the station, very central, short walk to the cathedral/old town — excellent for train travel and sightseeing.
Room Quality
8
Generally comfortable beds and some modern, spacious rooms reported, but several guests mentioned small rooms, limited storage/wardrobe space and no minibar/fridge in some rooms.
Amenities
7.7
Good basic amenities: reliable breakfast area, air conditioning in rooms, tea/coffee making facilities noted; negatives include no minibar/fridge in rooms, limited wardrobe space and offsite/expensive parking arrangements.
Value for Money
8
Viewed as good value by several guests given the central location and breakfast offering, though parking costs and occasional noise/cleanliness issues temper the score slightly.
Food and Beverage
9.2
Very positive comments about breakfast across many reviews: described as great, extensive, well presented with good variety and quality.
Overall Experience
8.1
Overall favourable: many guests praised location, staff and breakfast leading to a strong stay experience, with some detractors noting small rooms, parking hassles and occasional cleanliness/noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 14:25

Property Description

Modern Rooms with En Suite Facilities

Experience modern decor and en suite facilities in every room at the Grand Hotel. Enjoy amenities such as a flat-screen TV, free WiFi, and room service available 24/7.

Convenient Location and Nearby Attractions

Conveniently situated opposite Strasbourg train station, our hotel is just a short walk from the city centre and Place Kléber. Explore nearby attractions like Galeries Lafayette and Strasbourg Cathedral with ease.

Relaxing Terrace, Bar, and Lounge Area

Unwind on our terrace, grab a drink at the bar, or relax in the lounge after a day of sightseeing or business. Start your day with a delicious buffet breakfast served daily, including sweet and savoury options.

Book your stay at the Grand Hotel now for a memorable experience in Strasbourg!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

8.4
Based on 10107 reviews
Cleanliness: 7.8
Service: 9
Location: 9.4
Room Quality: 8
Amenities: 7.7
Value for Money: 8
Food and Beverage: 9.2
Overall Experience: 8.1
F
Felix • couple • de
10
Ideales Hotel für einen Aufenthalt in Straßburg.
Pros:

Das Zimmer war frisch renoviert, sauber, und komfortabel. Das Frühstücksbuffet sehr reichhaltig und lecker. Direkt gegenüber vom Bahnhof und lediglich 20 Gehminuten bis zur Kathedrale. Das Personal ist sehr freundlich.

Cons:

Keine Beanstandungen.

2026-10-13 • via Nuitee
R
Rolando • couple • cl
6
Normal
Pros:

Normal

Cons:

Mayor variedad y disponibilidad de mesas

2026-10-13 • via Nuitee
R
Roland • solo_traveller • de
7
2026-10-13 • via Nuitee
K
Katrin • couple • de
9
Gutes Hotel, um sich mit Strassburg vertraut zu machen
Pros:

Wir hatten ein neu renoviertes Zimmer, das sehr geräumig war. Die Nähe zur Altstadt war perfekt, um einen schnellen Überblick zu bekommen. Man bekommt einen Discount auf einen Parkplatz in der Nähe. Gutes Frühstück.

Cons:

Es könnte vor der Reise kommuniziert werden, dass man auf einem Parkplatz in der Nähe einen Discount bekommt.

2026-10-13 • via Nuitee
M
Marcelo • couple • ar
9
Pros:

La ubicación frente a la estacion , el servicio y limpieza

Cons:

Xx

2026-10-13 • via Nuitee
A
Annika • couple • de
8
Alles in Allem völlig zufriedenstellend!
Pros:

Gute Lage, sauber, freundliches Personal

2026-10-12 • via Nuitee
A
Anette • solo_traveller • se
9
2026-10-12 • via Nuitee
J
Jürgen • extended_group • de
9
2026-10-12 • via Nuitee
M
Martin • solo_traveller • ch
8
2026-10-12 • via Nuitee
J
Joanna • solo_traveller • pl
8
2026-10-12 • via Nuitee
O
Oi Ling • solo_traveller • au
9
2026-10-12 • via Nuitee
I
ileana • solo_traveller • de
8
2026-10-11 • via Nuitee
R
Rémi • solo_traveller • fr
9
2026-10-11 • via Nuitee
A
Ana • solo_traveller • hr
9
2026-10-11 • via Nuitee
M
Matthias • extended_group • de
9
2026-10-11 • via Nuitee
A
Agnes • solo_traveller • de
7
Alles ok mit dem Hotel, gute Lage direkt am Bahnhof, freundliche Rezeption
Pros:

Alles war sauber und modern. Ich hatte ein renoviertes Zimmer im 5. Stock. Klein aber fein.
Das Personal an der Rezeption war sehr freundlich und aufmerksam.
Es gibt kühlschränke und Gepäckaufbewahrung mit Pin!

Cons:

Die Bettdecke typisch französisch (und wie an vielen Orten der Welt), doppelt und riesig, sehr nervig unter die Matratze gesteckt und die Laken waren zu groß und flatterig, sodass man beim schlafen teils nur Laken überall hängen hatte.

Das Personal beim Frühstück hat sicher keinen Service gelernt. Die 3 oder 4 Damen standen sich gegenseitig auf den Füßen. Eine rückte die Croissants zurecht, die andere brachte einen Krug Saft, eine rannte mit dem Tablett sonstwohin, während die andere einen Tisch genervt ohne Tablett abräumen musste. Offenbar gab es nur eins :D
Jedenfalls sind sie alle eine Stunde lang an meinem Tisch vorbei gelaufen, ohne das Geschirr mitzunehmen, das ich ganz offensichtlich an einer Ecke des Tisches getürmt hatte. Fast schon unterhaltsam.

Aus der Lobby kann man nicht raus schauen da eine Milchglasfolie angebracht ist. Sehr seltsam! Ist jetzt nicht die schönste Aussicht, da sehr viel Verkehr vor dem Hotel herrscht aber besser als auf eine weiße Wand zu schauen. Die Fenster isolieren ja alles bestens.

2026-10-11 • via Nuitee
C
Christine • solo_traveller • gb
9
Fabulous hotel
Pros:

The room was immaculate. Very comfortable. Great breakfast with plenty of selection.
The location was directly in front of the train station. Just a short walk to old town.
lovely staff.

Cons:

I would say i would have liked a central light as it was a little dark. But it did not affect my stay.

2026-10-11 • via Nuitee
C
Cardum • extended_group • br
10
Estadia agradável e tranquila!!
Pros:

quarto grande e confortável, chuveiro ótimo!
falta um frigobar para dar mais comodidade

Cons:

de não ter frigobar no apartamento

2026-10-11 • via Nuitee
M
Michael • solo_traveller • ch
10
Interrail Trip Day 1
Pros:

Great hotel. Wish they had more in other cities, not just Strasbourg.

2026-10-11 • via Nuitee
S
STELLA • couple • es
10
Hotel muy bien ubicado, habitación muy amplia, desayuno muy completo
Pros:

Habitación muy grande en suite

Cons:

Nada

2026-10-11 • via Nuitee