Le Grand Hotel By Stay Collection

Hotels
8.5 (9633 reviews)
12, Place de la Gare , Strasbourg , fr
+33388528484

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Close to railway station
Polite staff
Good location for attractions
Clean rooms
Cons:
High pricing
Limited room amenities
Breakfast options could be improved

Categories

Cleanliness
8.5
Very clean room and comfortable bed, but some found it lacking in certain areas, like the lighting.
Service
9.5
Staff were polite, helpful, and attentive, which greatly enhanced the experience.
Location
9.5
Perfectly located near railway station and city attractions, making it very convenient.
Room Quality
8
Rooms were generally satisfactory but some found them dark or lacking amenities.
Amenities
7.5
Limited amenities in rooms, such as no minibar or tea/coffee provisions.
Value for Money
7.5
Many felt that the price was too high for the quality of the accommodation.
Food and Beverage
8.5
Breakfast was good but options were limited with some complaints about noise.
Overall Experience
9
Overall a pleasant experience with positive aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 01:55

Property Description

Modern Rooms with En Suite Facilities

Experience modern decor and en suite facilities in every room at the Grand Hotel. Enjoy amenities such as a flat-screen TV, free WiFi, and room service available 24/7.

Convenient Location and Nearby Attractions

Conveniently situated opposite Strasbourg train station, our hotel is just a short walk from the city centre and Place Kléber. Explore nearby attractions like Galeries Lafayette and Strasbourg Cathedral with ease.

Relaxing Terrace, Bar, and Lounge Area

Unwind on our terrace, grab a drink at the bar, or relax in the lounge after a day of sightseeing or business. Start your day with a delicious buffet breakfast served daily, including sweet and savoury options.

Book your stay at the Grand Hotel now for a memorable experience in Strasbourg!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 9633 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 9
P
Paul • couple • gb
9
A comfortable hotel ideally situated for train travellers and an excellent base to explore the city
Pros:

We arrived by train and it was great to be able to walk across the road to the hotel. The hotel was quiet and comfortable with helpful staff. It is in a great situation for exploring the town. The breakfast is excellent.

Cons:

Nothing

2026-07-04 • via Nuitee
M
Marcel • solo_traveller • fr
10
2026-07-04 • via Nuitee
D
Detlef • solo_traveller • de
10
2026-07-04 • via Nuitee
S
sinmtn • solo_traveller • tr
10
2026-07-04 • via Nuitee
A
Allard • solo_traveller • fr
8
hôtel très accessible, propre et confortable.
Pros:

je voulais être proche de la gare, puisque j'étais sans voiture. La chambre était propre, confortable. Juste ce dont j'avais besoin.

Cons:

sans commentaire.

2026-07-04 • via Nuitee
Ääri • couple • fi
10
2026-07-04 • via Nuitee
W
Willem • solo_traveller • nl
8
Pros:

Het ontvangst was top, vriendelijk personeel en goede uitleg. De kamer was goed, helaas weinig uitzicht maar voor 1 nacht prima.

Cons:

De bedden te hard voor ons maar dat vinden wij

2026-07-04 • via Nuitee
T
Tye24 • couple • au
9
Excellent and convenient location to transport and old town.
Pros:

Breakfast were good. Location very convenient to the rail way station and to trams.

Cons:

All good.

2026-07-04 • via Nuitee
M
Miefi • solo_traveller • de
7
2026-07-04 • via Nuitee
A
Alexandra • solo_traveller • de
9
2026-07-04 • via Nuitee
I
Ilaria • solo_traveller • fr
9
2026-07-03 • via Nuitee
H
Haydar • family_with_children • tr
9
Gayet güzel bir deneyimdi. Daha çok uyumak için kullandık. Ama rezerve ettiğimiz odadan daha büyük bir oda verdiler. Bu
Pros:

Konumu çok iyiydi. Çalışanlar yardımsever ve güleryüzlüydü.. bize tercihimizin dışında büyük bir oda verdiler. Küçük kızımız rahat etti :)

Cons:

Kahvaltısı çok çeşitli değildi. Birde kaldığımız odada mini buzdolabı yoktu.

2026-07-03 • via Nuitee
L
Lena • couple • se
9
2026-07-03 • via Nuitee
N
Nargiz • family_with_children • az
7
Pros:

Отель расположен прямо напротив вокзала, что очень удобно. Нам он очень понравился. Мы останавливались всего на одну ночь, но всё было отлично. Номер был очень чистым, а особенно нам понравилось, что матрас и подушки были средней жёсткости — спать было очень комфортно. Завтрак тоже был вкусным и разнообразным. С удовольствием остановились бы здесь снова.

Cons:

Единственное, чего не хватало в номере, — это холодильника и тапочек.

2026-07-03 • via Nuitee
E
Edith • family_with_children • mx
10
Beautiful hotel, excellent location, spacious room and bathroom, super comfortable bed
Pros:

Beautiful hotel, excellent location

2026-07-03 • via Nuitee
L
LARANCE • family_with_children • gf
9
Cons:

Réfrigérateur dans la chambre

2026-07-03 • via Nuitee
A
Alistair • family_with_children • gb
8
Pros:

Breakfast

Cons:

Lack of a bar

2026-07-02 • via Nuitee
A
Anja • solo_traveller • de
9
2026-07-01 • via Nuitee
E
Emile • solo_traveller • fr
8
2026-07-01 • via Nuitee
P
Philippe • extended_group • fr
10
Hôtel bien placé à recommander !
Pros:

Hôtel très agréable : beaux espaces , bagagerie, petit déjeuner et chambre spacieuse.

Cons:

Rien

2026-07-01 • via Nuitee