Le Grand Hotel By Stay Collection

Hotels
8.4 (10257 reviews)
12, Place de la Gare , Strasbourg , FR
+33 3 88 52 84 84
[email protected]

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Paid
Children allowed
Pets allowed

Facilities

Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent central location (directly opposite train station, easy access to old town)
Consistently praised breakfast (described as very good/superb)
Friendly and helpful staff; smooth check-in and good guest interaction
Clean rooms and comfortable beds
Practical luggage lockers for late departures
Cons:
Noise from traffic/rail due to central location (windows can be noisy)
No on-site parking/garage; paid parking off-site
Limited in-room amenities for some guests (no fridge, no kettle)
Some rooms have bath instead of shower; variability in room size
Limited TV functionality/channels and lack of pet-specific amenities despite supplements

Categories

Cleanliness
9
Multiple reviews note rooms as 'clean', 'Limpio', 'Small but clean room' and praise housekeeping and bathroom cleanliness.
Service
8.8
Staff repeatedly described as 'excellent', 'very friendly', helpful (including a named receptionist who resolved an issue); some comments suggest variability ('could be friendlier'), but overall service is a strong point.
Location
9.2
Consistently highlighted as a key positive: 'in front of the train station', 'central', 'a few steps to old town'; downside noted is street/rail noise due to proximity.
Room Quality
8
Rooms described as comfortable, spacious with good beds in many reviews, but some guests found rooms small, noted bath-only rooms (no shower) or minor shortcomings (no kettle), so generally good but mixed.
Amenities
7.5
Positives include practical lockers for luggage; negatives cited: no on-site garage (paid parking off-site), no in-room fridge, kettle missing in some rooms, limited TV channel/access (smart TV restricted), and limited dog amenities.
Value for Money
7.5
Many guests felt the hotel offered strong convenience and breakfast quality, but extra costs (off-site parking fee, pet supplement) and some room limitations temper perceived value.
Food and Beverage
9.2
Breakfast repeatedly described as 'very good', 'superb', 'versatile and tasty' — clearly a consistent highlight across reviews.
Overall Experience
8
Overall impressions are positive ('excellent hotel', 'very pleasant', 'beau séjour'), with central convenience and breakfast as highlights; noise and some amenity gaps slightly reduce the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

This iconic hotel on the square outside Strasbourg's railway station offers an oasis of calm. The decoration is modern but takes its inspiration from the historical codes of railway stations and travel. The 111 rooms and suites combine comfort, functionality and elegance.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    A parking garage is available.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.4
Based on 10257 reviews
Cleanliness: 9
Service: 8.8
Location: 9.2
Room Quality: 8
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 9.2
Overall Experience: 8
I
Igor • couple • us
10
Pros:

Breakfast was good. Thank you

Cons:

Non

2026-10-31 • via Nuitee
M
Mariana • solo_traveller • ar
10
Excelente hotel!
Pros:

Este hotel me resultó excelente. Ubicado justo en frente de la estación de tren, por lo cual es comidísimo si se llega por ese medio, a pocos pasos del centro de la ciudad vieja, en una locación hermosa, también con una estación de tram en frente. La habitación era amplia y espaciosa, el baño también y la ducha funcionaba perfecto. Tienen un sistema muy práctico de lockers para dejar las valijas si hacés check out y te quedás unas horas más en la ciudad

Cons:

No se me ocurre, estuvo todo muy bien

2026-10-31 • via Nuitee
L
Levon • couple • am
10
2026-10-31 • via Nuitee
L
luis alfredo • solo_traveller • es
9
Pros:

La ubicacion. Hsy una argentina en recepción muy amable y me resolvió un problema von la tv.

Cons:

Hubo una alarma a las 2,30 am y estuvo como 5 minutos unos

2026-10-31 • via Nuitee
M
Martin • solo_traveller • de
8
Pros:

Die Nähe zur Altstadt ist super....alles zu Fuss erreichbar.Das Frühstück war sehr gut und reichlich.

Cons:

Kein eigenes Parkhaus. Wir mussten 500 m entfernt für 15 € pro Tag parken.

2026-10-31 • via Nuitee
C
Cristian • couple • es
8
Pros:

Limpio y facilmente accesible

Cons:

Cerca de la estación central y muchas obras

2026-10-31 • via Nuitee
D
Dominik • couple • de
6
2026-10-30 • via Nuitee
G
Giorgio • couple • it
8
Pros:

Stile della camera, posizione comodissima, e ottimo letto e cuscini

Cons:

Forse la stanza un pò piccola e niente a disposizione per il cane per il quale abbiamo pagato un supplemento ( cuscino, ciotole ect...)

2026-10-30 • via Nuitee
L
Lee • solo_traveller • us
9
2026-10-30 • via Nuitee
J
Jitendhar Gadireddi • couple • in
10
Best place to stay with family and explore Strausbourg
Pros:

Excellent staff interaction
Breakfast spread is superb

Cons:

Early check-in would help, particularly if we are travelling from long haul flights

2026-10-30 • via Nuitee
Q
Quain • couple • ar
10
Pros:

Cochera . Ubicación. Atencion

2026-10-30 • via Nuitee
W
Wilhelm • couple • de
8
2026-10-30 • via Nuitee
O
Oestereich • family_with_children • de
9
Zentral gelegen, komfortable und geräumige Zimmer sowie großes, bequemes Bett und tolles Frühstück.
Pros:

Das Frühstück war sehr vielseitig und lecker, das Bett sehr gemütlich und das Zimmer sowie Bad geräumig.
Die Lage ist sehr zentral und Innenstadt und Bahnhof sind gut und schnell zu erreichen.
Das Personal war sehr freundlich und der Check-In unkompliziert.

Cons:

Aufgrund der zentralen Lage ist es bei geöffnetem Fenster nicht besonders ruhig, das hat uns allerdings nicht gestört und die positiven Faktoren überwiegen.

2026-10-30 • via Nuitee
S
Stewart • solo_traveller • gb
7
Being a regular guest I would have expected a better room
Pros:

Location

Cons:

Room had a bath no shower

2026-10-29 • via Nuitee
M
Matthias • couple • de
7
Pros:

Lage. Personal.

Cons:

Sehr hellhörig. Trotz Grenznähe nur ein deutscher TV-Sender.

2026-10-29 • via Nuitee
R
Randy • couple • us
10
Loved it, breakfast not important
Pros:

Breakfast was very OK. The staff was excellent.

Cons:

The food

2026-10-29 • via Nuitee
A
ANIBAL • couple • br
10
2026-10-29 • via Nuitee
J
Jun • solo_traveller • jp
9
良かったです。
Pros:

駅前で利便性が良い。また、部屋は清潔で朝食も美味しかったです。

Cons:

冷蔵庫が無かった点。

2026-10-29 • via Nuitee
D
Davis • solo_traveller • de
8
Pros:

Lage, Zimmer, Essen, war alles top

Cons:

Personal könnte freundlicher sein. Nicht jeder kann perfekt Französisch...

2026-10-29 • via Nuitee
Q
Queuche • solo_traveller • fr
10
Strasbourg
Pros:

La proximité de la gare et le confort

Cons:

Les bruits de rue.

2026-10-29 • via Nuitee