Punthill Apartment Hotel - Flinders Lane

Hotels
8.2 (2111 reviews)
267 Flinders Lane , Melbourne , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Cons:
Cleanliness issues
Dated furnishings

Categories

Cleanliness
7.26
Several reviews mentioned dirty carpets and unclean rooms.
Service
8.73
Most reviews indicated pleasant staff, though a reservation issue was noted.
Location
9.27
Multiple reviews praised the location as great and convenient.
Room Quality
7.72
Rooms were described as spacious but with some dated furnishings.
Amenities
7.75
Basic amenities provided, but some issues with cleanliness and upkeep noted.
Value for Money
8.21
Good value for the price, especially with the location's advantages.
Food and Beverage
8.26
No specific mention, but there were options available near the hotel.
Overall Experience
8.43
Overall enjoyment noted in several reviews despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:30

Property Description

Stylish Accommodation in Melbourne CBD:
Punthill Hotel offers modern and stylish apartments in the heart of Melbourne's CBD. Each apartment boasts a fully equipped kitchen and a flat-screen TV with satellite channels, ensuring a comfortable stay for all guests.

Convenient Location:
Situated in the bustling Flinders Lane district, guests are surrounded by a myriad of shopping and dining options. With popular attractions like the National Gallery of Victoria and the Eureka Skydeck just a short walk away, exploring the city couldn't be easier.

Comfort and Convenience:
The air-conditioned apartments at Punthill Apartment Hotel Flinders Lane are not only serviced daily but also feature en suite bathrooms, spacious seating and dining areas, and even a CD player. Experience the perfect blend of comfort and convenience during your stay.

Book now to experience the best of Melbourne at Punthill Hotel Flinders Lane.

Important information:

Please note that car parking is limited and subject to availability. To reserve a space, please contact the property in advance, using the contact details found on the booking confirmation. Please note that there is a 2% charge when you pay with a Visa, Mastercard, American Express or Diners Club credit card. Please note that upon check in, guests are required to present the credit card used to make payment for the booking and a valid photo ID for the credit card holder. Please note that all Special Requests are subject to availability and additional charges may apply. Government issued photo identification and a credit card or $500 cash deposit are required at check in for incidental charges. Please note a nonrefundable deposit equivalent to the first night’s stay will be charged 48 hours prior to arrival at Punthill Apartment Hotel - Flinders Lane. The outstanding balance will be charged upon check-in. When booking 6 or more rooms, different policies, prepayment and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 9 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 35 per day.

Location

Guest Reviews

8.2
Based on 2111 reviews
Cleanliness: 7.26
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.43
G
Geraldine couple au
4
A previous stay was a better experience, disappointed with Punthill this time.
Pros:

Good location, but very noisy.

Cons:

One liked the bed, the other did not. Wi Fi was unusable from the 4th day of 5. Location is good, but the downside is that our room was very noisy 24/7. Our room was missing an egg slide, had a terrible frypan and we couldn't cut butter with the carving knife. Only 4 coffee pods were supplied for 2 people for 5 nights, and shower gel was empty.
We book apartments so we have the option of self catering, but this one was a struggle.

2026-07-25 via Nuitee
B
Brooke couple nz
8
2026-07-24 via Nuitee
L
Luciana solo_traveller au
8
2026-07-24 via Nuitee
D
Deborah couple au
10
Pros:

Excellent location
Excellent Staff

2026-07-24 via Nuitee
C
Cathy solo_traveller au
7
Great value for money, centrally located apartment.
Pros:

Great location. Kind and helpful staff. Basic, a bit old and dated, but great little apartment in the heart of Melb CBD.
Kitchen with fridge and dishwasher was great.
Although no daily housekeeping, staff showed us where clean towels, teabags etc were kept.

Cons:

Mattresses were a bit old and slightly sunken. We informed staff on departure and they appreciated that feedback.

Our apartment had no work desk.

2026-07-24 via Nuitee
T
Tina solo_traveller au
10
Fantastic location and great value stay in the heart of Melbourne.
Pros:

Great location and amazing staff. I’ve stayed here before and my experience was amazing yet again. Very comfortable and great value for money for a long stay.

Cons:

Honestly it was all amazing. The only thing was the squeaky floorboards and I understand this isn’t something that can be fixed in an old building in a great location.

2026-07-22 via Nuitee
R
Ross solo_traveller au
9
2026-07-22 via Nuitee
S
Suzi family_with_children au
6
Disapointing . Smell was rank
Pros:

Location . Convenient. Cute art decor style

Cons:

Our room smelt really bad . We couldnt open windows .
The noise from the degrave st work started at 11pm and finished 4 am . Noise in our room was next level atrocious . We got no sleep for three days till 4 am and had to be up at 7..
we made 2 complaints to city of melbourne

2026-07-21 via Nuitee
A
alysia solo_traveller au
10
Fab location! Amazing value. Spacious, clean rooms. Super friendly staff. ✨✨
Pros:

Fab location! Such great value. Have stayed many times before. Blessing, the lovely girl on Reception, was super friendly and helpful. Thank you! 🙏 ✨

2026-07-21 via Nuitee
L
Lisa solo_traveller au
10
2026-07-21 via Nuitee
A
Annette family_with_children au
8
Central location
Pros:

The location was central and shops and cafes were just literally a few paces away from the building. It is also in the free tram zone.

Cons:

If you prefer a quieter place to stay in Melbourne, don’t pick this as the building soundproofing is not great. You can hear the sounds outside from nearby establishments, roaring cars, flushing toilets but otherwise being central has its perks.

2026-07-20 via Nuitee
J
Jake couple au
9
Amazing and friendly staff
Pros:

Great price for a good room

Cons:

No housekeeping on a weekend

2026-07-20 via Nuitee
P
Patricia solo_traveller au
9
Pros:

Nice spacious room in a great location. Friendly staff.

2026-07-20 via Nuitee
S
siwaporn family_with_children th
8
Pros:

Location

2026-07-20 via Nuitee
J
Jill couple au
9
Should have stayed longer, third time around and will stay again. From interstate.
Pros:

Convenience to everything, secure. 1 Bedroom apartment, 3rd floor. Clothes airer rack. Suitcase Stand. Blackout curtains. Full size fridge. 2 TV’s. Lift.

Cons:

Can be a bit noisy from outside depending on the room location and Events. No disability access or convenience. Kitchen facilities not suitable for short people. Accessible Laundry in Hallway only. Bathtub may not be convenient for older guests.

2026-07-19 via Nuitee
P
Pauline extended_group au
8
Home away from home
Pros:

Location excellent
Walking distance to all our activities
Great food choices nearby
Easy to navigate cbd from this place
We keep coming back

Cons:

But scary up the alleys at night

2026-07-19 via Nuitee
R
Rebecca solo_traveller au
8
2026-07-19 via Nuitee
G
GLORIA family_with_children tw
7
Pros:

Location and pet friendly

Cons:

Car park inconveniences

2026-07-19 via Nuitee
P
Peter solo_traveller au
7
2026-07-19 via Nuitee
R
Robson solo_traveller au
9
2026-07-16 via Nuitee