NH Collection Buenos Aires Crillón

Hotels
NH Collection
8.5 (1775 reviews)
Av.Santa Fe 796 , Buenos Aires , ar

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Helpful staff
Cons:
Small rooms
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.64
Several mentions of small bathrooms and cleanliness issues.
Service
9.11
Positive feedback on staff service and helpfulness.
Location
9.15
Great central location, easily accessible and close to attractions.
Room Quality
7.6
Rooms are generally small or recognized as basic.
Amenities
8.63
Standard amenities available, though some mentioned limited facilities.
Value for Money
8.09
Some reviews felt rooms did not match the high price.
Food and Beverage
9.14
Excellent breakfast and dining experiences noted.
Overall Experience
8.61
Overall positive with a few specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:39

Property Description

Luxurious Accommodation in a Prime Location

The NH Collections Buenos Aires Crillon invites you to experience the charm of Buenos Aires from a privileged spot near San Martin Square. Housed in a picturesque French-style building from the 1950s, our 4-star hotel offers elegant rooms and suites with modern amenities and stunning views.

Dining Experiences for Every Palate

Indulge in a culinary journey at our Café Bar, Lobby Bar, and restaurant, where a variety of dining options await. Start your day with a delightful breakfast buffet, savor an executive lunch menu, and explore a curated selection of Argentinean wines.

Unwind in Style and Comfort

After a day of exploring the vibrant city, return to the comfort of NH Collections Buenos Aires Crillon and relax in style. Book your stay now to elevate your Buenos Aires experience.

Important information:

Please note that underage guests must be accompanied by an adult. Guests under 18 years old cannot check in at the hotel without adult supervision. Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. It is expressly stated that NH markets its prices in USD. In the event that the information reflected on the agency's website is in local currency, it is merely indicative and may vary at the time of payment since it depends on the official exchange rate in force on the day of payment. Special conditions and supplements may apply when booking more than 9 rooms. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35$ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1775 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.61
R
Riyad solo_traveller gy
8
Excellent Location in the heart of Buenos Aires
Pros:

Excellent location and very well connected to the busiest parts of the city. The only issue I had was that the Wi-Fi connection was very poor. However, as I was out for most of the time I did not report it, otherwise, I'm sure it would have been rectified by the friendly staff.

Cons:

Slow WiFi

2026-05-28 via Nuitee
A
Andrés Medel solo_traveller cl
8
Recomendable, pero tiene cosas que mejorar
Pros:

La ubicación y las camas cómodas. La habitación estaba limpia y ordenada todos los días.

Cons:

La atención de la recepción en la madrugada. Mi check out lo debía hacer en la madrugada y quise tomar una ducha, no había agua caliente y llamé a la recepción y nadie contestó.

Cuando reporté a mi salida esta situación al recepcionista de turno, me comentó que durante la noche ya le había reportado problemas connel agua caliente en algunos pisos, pero parece que no chequearon todos.

2026-05-26 via Nuitee
M
maria bernardita extended_group cl
9
2026-05-25 via Nuitee
F
Fernaf solo_traveller uy
9
Hotel recomendable para visitar Buenos Aires
Pros:

La ubicación, la atención del personal, la comodidad de la habitación y su excelente desayuno!

Cons:

Que faltaba jabón para las manos (estaba vacío el dispensador) y que la pileta tenía algunas manchas.

2026-05-24 via Nuitee
C
Carla couple cl
9
2026-05-22 via Nuitee
J
janelle couple au
8
The hotel was clean and convenient rooms were tidy but a little small
Pros:

The location and the bar

Cons:

nil

2026-05-19 via Nuitee
F
Frank solo_traveller nz
8
Pros:

I found the location perfect for me.
The staff were helpful, professional and friendly.

2026-05-16 via Nuitee
G
Gonzalo Ignacio solo_traveller cl
10
Pros:

El personal fue súper amable

2026-05-14 via Nuitee
M
Marcos_RP solo_traveller es
9
Muy cómodo y muy funcional.
Pros:

El servicio es perfecto. Pedí room service y genial experiencia. Muy buena comida y muy rápido.

Cons:

El tamaño de la habitación. Son habitaciones pequeñas, al menos la mía.

2026-05-14 via Nuitee
R
rosa maria solo_traveller es
10
2026-05-12 via Nuitee
J
Juan Carlos couple ec
9
2026-05-12 via Nuitee
S
Soledad extended_group cl
7
Hotel agradable, sobretodo por el desayuno. Agradezco el gesto de la torta sorpresa x el cumpleaños de mi mamá.
Pros:

El desayuno buenísimo con una vista preciosa a la Plaza San Martín

Cons:

Las habitaciones son muy muy chicas y la mía tenía una vista pésima a unos muros, mientras que la foto de la reserva mostraba una linda vista. Debiera advertir la descripción.

2026-05-12 via Nuitee
E
Eduardo solo_traveller cl
5
2026-05-08 via Nuitee
E
Eduardo solo_traveller cl
6
2026-05-08 via Nuitee
M
María José couple cl
8
2026-05-04 via Nuitee
G
Gustavo solo_traveller br
7
Pros:

Espaço

Cons:

As acomodações estão antigas e precisam de algum nível de melhoria nas tomadas para utilização de sistemas internacionais

2026-05-03 via Nuitee
G
Gustavo couple br
7
Pros:

Uma boa localização.

Cons:

Chuveiro péssimo, também não gostei da cama e travesseiros e nem do café da manhã.

2026-05-02 via Nuitee
J
Jerina couple aw
8
Great hotel for a short stay.
Pros:

Conveniently located close to many restaurants and calle Florida. Great breakfast buffet.

Cons:

Room was smaller than expected and a little dated.

2026-04-28 via Nuitee
M
Marcos solo_traveller de
8
2026-04-27 via Nuitee
C
Claudenice Luciana couple br
10
Excelente.
Pros:

Excelente !! Terceira vez que hospedamos neste hotel. Tudo perfeito.

2026-04-27 via Nuitee