SureStay Hotel by Best Western Santa Monica

Hotels
•
SureStay Hotel by Best Western
8.2 (2297 reviews)
3102 Pico Blvd , Santa Monica , US
+1 310-450-5766

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Variety of breakfast options
Cons:
Poor breakfast variety
Noise issues
Parking complications

Categories

Cleanliness
8.3
Reviews indicate general cleanliness, with some mentions of clean rooms.
Service
8.6
Service has been highlighted positively, with friendly staff mentioned in multiple reviews.
Location
8.4
Location is frequently mentioned as good, being centrally located between major areas.
Room Quality
8.1
Room quality is generally good, though some guests noted issues with noise.
Amenities
8.1
Amenities like EV chargers and kitchenette units received positive feedback, but some noted missing features.
Value for Money
8.2
Value mentioned positively but some concerns over parking and breakfast options.
Food and Beverage
7.6
Breakfast options were commonly described as lacking and not up to par.
Overall Experience
8.3
The overall experience was mostly positive, with guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:21

Property Description

Convenient Location
Situated just off I-10, the SureStay Hotel by Best Western Santa Monica is a mere 3 miles away from popular attractions like Montana Avenue, Third Street Promenade, and Santa Monica Beach.

Comfortable Accommodations
Enjoy spacious rooms equipped with free WiFi, flat-screen TVs, and coffee machines. Each room also features air-conditioning, a work desk, and a complimentary daily continental breakfast.

Relaxing Amenities
Unwind in the courtyard's lounge chairs or make use of the barbecue facilities. Guests can take advantage of free parking, weekday newspapers, and easy access to McCabe’s Guitar Shop and other nearby attractions.

Book your stay at the SureStay Hotel by Best Western Santa Monica for a relaxing and convenient experience!

Important information:

For bookings of groups of 5 or more: Hotel requires contract, full payment on the day of booking, and cancellation policy is full refund prior to 30 days and after 30 days 1 night per reservation. Booker must contact the hotel directly for additional requirements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.2
Based on 2297 reviews
Cleanliness: 8.3
Service: 8.6
Location: 8.4
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.2
Food and Beverage: 7.6
Overall Experience: 8.3
F
Freddy • solo_traveller • ch
10
2026-10-12 • via Nuitee
T
Talha • extended_group • us
10
2026-10-11 • via Nuitee
T
Tiffany • extended_group • us
10
We stayed here for 1 night after our cruise. It was only a $10 and short Uber ride to Santa Monica Pier. The room was ni
Pros:

It was a nice property and in a great location. The breakfast was nice with plenty to offer. The pancake maker was pretty cool! Everything was clean.

Cons:

Everything was wonderful.

2026-10-11 • via Nuitee
A
Amanda • couple • de
8
Wie immer gut
Pros:

- Nah zu allen Sehenswürdigkeiten
- Pier nicht weit entfernt
- Trader Joe direkt um die Ecke
- sichere Lage

Cons:

- Extra 10$ parken

2026-10-08 • via Nuitee
D
Donavon • solo_traveller • us
8
2026-10-07 • via Nuitee
E
Eder Candeu • solo_traveller • br
10
Ótima opção!
Pros:

O atendimento foi excelente, simpático, educado e prestativo. As instalações são ótimas e o café da manhã é muito bom. Excelente localização, seguro e tranquilo, perto de tudo

Cons:

Nada nos desagradou.

2026-10-07 • via Nuitee
L
Lisa • extended_group • us
8
Quiet neighborhood, convenient for shopping at Trader Joe's for food
Pros:

The room was clean, beds firm, bathroom very clean. Continental breakfast was the usual carb fare, including a pancake maker if you like making your own. It did include hard-boiled eggs for protein and fresh fruit (bananas and apples). Coffee was not lovely, but most places the coffee is not. Front desk folks were nice, as was housekeeping. I was in the 400 room block, which has a central courtyard with patio furniture and umbrellas fitted over the tables. It is entered from a front gate, which made the place feel both pleasant and secure. There is a Trader Joe's just a half-block away. There was a microwave and mini-fridge that was convenient to use and a small table at which to eat. It's not fancy, but it has character and was a good value.

Cons:

I did not realize that parking was for a fee -- $11 a day.

2026-09-19 • via Nuitee
M
mor • solo_traveller • il
2
לא אהבנו בכלל
Pros:

את המיקום

Cons:

אין מעלית צריך לעלות עם העגלה והמזוודות
ריח לא נעים בחדר אוכל
ארוחת בוקר מאוד מצומצמת ובסיסית
המזגן ישן והחדר מיושן

2026-09-19 • via Nuitee
C
Carlos Alberto De • extended_group • br
8
Excelente opção.
Pros:

Localização. Conforto do quarto. Café da manhã muito bom

2026-09-18 • via Nuitee
M
Maurizio • solo_traveller • it
7
2026-09-18 • via Nuitee
A
Aaron • solo_traveller • us
10
Nice place with generous breakfast included.
Pros:

Location, clean, friendly staff

Cons:

No view…but that’s LA

2026-09-16 • via Nuitee
A
ANAT • solo_traveller • us
6
נוח אך לא מפהק
Pros:

ניקיון, צוות, מיקום מצוין

Cons:

נראה כמו אכסנייה, פונדק דרכים

2026-09-15 • via Nuitee
A
Alexis • couple • us
10
2026-09-15 • via Nuitee
Àgnes • couple • hu
7
Pros:

Barátságos kollégák, jó elhelyezkedés.

Cons:

Reggeli nagyon édes volt, hiányzott a zöldség.

2026-09-13 • via Nuitee
V
Valentine • couple • be
7
Pros:

Grande chambre, beau patio, personnel très disponible, clim fonctionne très bien. Parking très bien. Petit-dej très sucré, café pas très bon mais machine à pancake super

Cons:

Petit-dej très sucré. Manque de produits sains.

2026-09-09 • via Nuitee
A
amandine • couple • fr
3
Je ne recommande pas
Pros:

Personnel agréable

Cons:

Très très bruyant à cause de la rue, la climatisation est très bruyante aussi, impossible de la laisser la nuit. Petit déjeuner vraiment pas terrible. Le prix est vraiment trop élevé au vu de la qualité

2026-09-09 • via Nuitee
C
Cornelia • solo_traveller • de
8
Pros:

Man kann sich sehr sicher fühlen. Parkplatz direkt am Hotel, Eingangsbereich zu den Zimmern extra durch Gitter zur Straße abgesichert.

2026-09-09 • via Nuitee
C
CHIARA • solo_traveller • it
7
2026-09-08 • via Nuitee
S
Simone • couple • de
10
Super
Pros:

Wir waren inzwischen das 3. Mal in dem Hotel. Das Personal ist sehr freundlich und zuvorkommend. Die Lage ist gut. Man kommt mit dem Bus zum Pier, zur Metro und mit Umsteigen auch zum Walk of Fame usw. Wir fühlen uns dort sehr wohl.

2026-09-08 • via Nuitee
S
Shaylene • solo_traveller • us
10
Pros:

We liked how close our room was to the ocean. We got to sightsee Santa Monica Pier once again.

2026-09-07 • via Nuitee