SureStay Hotel by Best Western Santa Monica

Hotels
•
SureStay Hotel by Best Western
8.2 (2297 reviews)
3102 Pico Blvd , Los Angeles , us
+1 310-450-5766

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Variety of breakfast options
Cons:
Poor breakfast variety
Noise issues
Parking complications

Categories

Cleanliness
8.3
Reviews indicate general cleanliness, with some mentions of clean rooms.
Service
8.6
Service has been highlighted positively, with friendly staff mentioned in multiple reviews.
Location
8.4
Location is frequently mentioned as good, being centrally located between major areas.
Room Quality
8.1
Room quality is generally good, though some guests noted issues with noise.
Amenities
8.1
Amenities like EV chargers and kitchenette units received positive feedback, but some noted missing features.
Value for Money
8.2
Value mentioned positively but some concerns over parking and breakfast options.
Food and Beverage
7.6
Breakfast options were commonly described as lacking and not up to par.
Overall Experience
8.3
The overall experience was mostly positive, with guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:21

Property Description

Convenient Location
Situated just off I-10, the SureStay Hotel by Best Western Santa Monica is a mere 3 miles away from popular attractions like Montana Avenue, Third Street Promenade, and Santa Monica Beach.

Comfortable Accommodations
Enjoy spacious rooms equipped with free WiFi, flat-screen TVs, and coffee machines. Each room also features air-conditioning, a work desk, and a complimentary daily continental breakfast.

Relaxing Amenities
Unwind in the courtyard's lounge chairs or make use of the barbecue facilities. Guests can take advantage of free parking, weekday newspapers, and easy access to McCabe’s Guitar Shop and other nearby attractions.

Book your stay at the SureStay Hotel by Best Western Santa Monica for a relaxing and convenient experience!

Important information:

For bookings of groups of 5 or more: Hotel requires contract, full payment on the day of booking, and cancellation policy is full refund prior to 30 days and after 30 days 1 night per reservation. Booker must contact the hotel directly for additional requirements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.2
Based on 2297 reviews
Cleanliness: 8.3
Service: 8.6
Location: 8.4
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.2
Food and Beverage: 7.6
Overall Experience: 8.3
C
Claudia • family_with_children • de
9
Würde ich sofort wieder buchen.
Pros:

Wir waren im dritten Block des Hotels untergebracht und der Innenhof war wirklich fantastisch. Von draußen konnte keiner rein, nur mit Zugangskarte und es gab sogar Grillstationen, die kostenlos benutzt werden konnten.

Cons:

Toilettenspülung war defekt. Keine frischen Eier, Wurst oder Käse am Buffet.

2026-08-28 • via Nuitee
P
Paulina • solo_traveller • pl
9
Pros:

Świetny punkt by przemieścić się w stronę Venice czy Pier 39 w Santa Monica, jak również by podjechać do Hollywood, Beverly Hills.
Niedaleko 2 bardzo dobrze zaopatrzone markety ogólnospożywcze, stacja Shell, która oferowała najtańszą w okolicy benzynę, restauracje serwujące różne dania. W samym obiekcie - do dyspozycji gości był ekspres do.kawy, herbata, woda, 1 rodzaj słodkiej przekąski.

Cons:

Brak wieszaków w łazience! Ok, niby można bez nich przeżyć, ale to naprawdę utrudnia funkcjonowanie

2026-08-28 • via Nuitee
A
Andrea • couple • ec
8
2026-08-27 • via Nuitee
S
Stuart Andrew • couple • gb
9
Very good hotel which exceeded our expectations
Pros:

Lovely clean room, very good continental breakfast, and helpful staff

Cons:

N/A

2026-08-27 • via Nuitee
L
Lorenzo • couple • it
8
2026-08-27 • via Nuitee
R
Renaud • family_with_children • fr
8
2026-08-27 • via Nuitee
V
Vasilka • couple • bg
8
2026-08-26 • via Nuitee
V
Valter • family_with_children • it
9
Struttura essenziale pulita, ottima colazione. Un po’ distante dalla spiaggia
Pros:

Colazione, struttura pulita

Cons:

Parcheggio a pagamento nonostante posti disponibili

2026-08-26 • via Nuitee
M
Massimo • solo_traveller • it
8
2026-08-26 • via Nuitee
J
jean-françois • extended_group • fr
10
Pros:

Les chambres sont propres, spacieuses et bien équipées. Le petit déjeuné était très bon.

2026-08-26 • via Nuitee
C
Claudio • family_with_children • it
8
2026-08-25 • via Nuitee
M
Monica • extended_group • us
6
2026-08-25 • via Nuitee
D
Davide • couple • it
10
Si sta benissimo
Pros:

Il nostro punto di riferimento a Los Angeles, ci sentiamo come a casa, stiamo troppo bene.
Camere super comode e spaziose, zona tranquilla, coin laundry interno all'hotel apprezzatissimo!

Cons:

Un paio d'anni fa il parcheggio era gratis, ora si paga ma comunque a un prezzo molto ragionevole.
La colazione purtroppo è scarsina ma è un po' la tipica colazione basica da hotel americano.

2026-08-25 • via Nuitee
E
Ely • solo_traveller • us
7
Pros:

The location was great. It was easy to get to and from everywhere, highway was nearby. On-site parking was convenient and cost was reasonable for LA

Cons:

The bathroom water pressure was very low. It was 4 of us in the room (2 adults. 2 preteens) so getting ready to go out always took longer than it should have.

2026-08-25 • via Nuitee
D
Davide • solo_traveller • it
10
2026-08-25 • via Nuitee
L
Lorenza • family_with_children • it
8
2026-08-24 • via Nuitee
S
Simone • extended_group • it
8
2026-08-24 • via Nuitee
E
enrica* • solo_traveller • it
9
Pros:

Camera spaziosa, pulita e angolo cottura attrezzato, parcheggio e colazione inclusi, servizio laudry

Cons:

Camere poco insonorizzate

2026-08-24 • via Nuitee
A
Andrea • solo_traveller • it
7
2026-08-23 • via Nuitee
B
Bonomo • family_with_children • it
8
Pros:

Lo staff al mio arrivo è stato molto gentile e cordiale. Il fatto che il “ giardino interno” fosse recintato e chiuso da un cancello dava un senso di sicurezza e pulizia. Camera pulita.

Cons:

Colazione un po’ scarsa, di salato c’era solo l’uovo sodo. Purtroppo ho avuto un problema con lo scarico del water e ho trovato il bagno allagato ( non di acqua cristallina di fonte!!!). Ho chiamato subito la reception che ha mandato il manutentore. Di mia iniziativa ho cercato le signore delle pulizie e ho chiesto di darmi una pulita alla camera. Dalla direzione non si è fatto sentire nessuno e nessuno si è interessato a chiedermi se fosse tutto in ordine. Diciamo un po’ di disinteresse del cliente. Camera un po’ piccola per 4 persone. Per una notte potrebbe andar bene ma, nel mio caso che ci ho soggiornato per3 notti,ho dovuto giocare a tetris con i bagagli. Posizione comoda per raggiungere Venice Beach in macchina ma dopo le 20:30/21:00 nei dintorni e’ tutto chiuso.

2026-08-23 • via Nuitee