Pullman Bangkok Hotel G

Hotels
Pullman Hotels and Resorts
8.8 (3076 reviews)
188 Silom Road, Bangrak , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Professional staff
Good breakfast options
Cons:
Dirty and old furniture
Limited cleanliness standards
Poor room maintenance
Cockroaches in rooms

Categories

Cleanliness
7.75
Multiple mentions of dirty furniture and cockroaches indicate poor cleanliness.
Service
10
General positive mentions of staff professionalism and politeness.
Location
10
Positive feedback regarding convenient location and accessibility.
Room Quality
8.22
Rooms described as tired and old, affecting overall satisfaction.
Amenities
8.76
Breakfast options noted as good, but overall pool condition disappointing.
Value for Money
7.71
Guests expressed disappointment regarding cost versus quality.
Food and Beverage
9.24
Breakfast quality praised, though room for improvement noted.
Overall Experience
8.7
Mixed reviews with notable positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:37

Property Description

Modern Accommodations with Stunning Views

Luxurious Amenities for Ultimate Relaxation

Gourmet Dining Experience

Book your stay at Pullman Bangkok Hotel G - SHA Plus Certified now to experience luxury and convenience at its best!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

8.8
Based on 3076 reviews
Cleanliness: 7.75
Service: 10
Location: 10
Room Quality: 8.22
Amenities: 8.76
Value for Money: 7.71
Food and Beverage: 9.24
Overall Experience: 8.7
D
Daniel couple ch
9
2026-08-15 via Nuitee
L
Louise family_with_children sg
9
Perfect home away from home for me and my daughter, thank you Pullman G BKK
2026-08-15 via Nuitee
S
Simon solo_traveller au
7
2026-08-15 via Nuitee
D
Daniel solo_traveller ch
9
2026-08-15 via Nuitee
S
Sarah couple au
10
2026-08-15 via Nuitee
M
Michael couple de
8
2026-08-14 via Nuitee
M
Michel solo_traveller nl
8
Een goed verblijf om als basehonk te gebruiken na de dagelijkse activiteiten
Pros:

De kamers waren erg mooi en comfortabel op een hoogte van de 33ste verdieping

Cons:

Zwembad was erg gedateerd en klein voor zo’n hotel

2026-08-14 via Nuitee
T
Thomas solo_traveller us
9
Excellent
Pros:

To small for a executive suite

Cons:

I’m black and I got a couple white people side eyeing me like I don’t belong, but I didn’t let that bother me

2026-08-14 via Nuitee
A
Abay couple kz
7
2026-08-13 via Nuitee
A
ALEXANDR family_with_children th
10
2026-08-10 via Nuitee
N
N.S family_with_children nl
7
2026-08-10 via Nuitee
Y
Yarame solo_traveller us
10
2026-08-09 via Nuitee
C
chien hao solo_traveller my
8
2026-08-09 via Nuitee
A
Anton couple ru
10
2026-08-05 via Nuitee
A
Antoine family_with_children be
7
Pros:

Location

Cons:

Everything is outdated

2026-08-04 via Nuitee
S
Suphunsa couple no
10
2026-08-04 via Nuitee
T
Tristan couple ph
10
2026-08-03 via Nuitee
Y
Yusuke solo_traveller jp
10
2026-08-03 via Nuitee
S
Sargis solo_traveller sk
1
Pros:

⭐☆☆☆☆

Unfortunately, this was one of the most disappointing hotel experiences I have ever had.

This hotel is advertised as a five-star property, but in my opinion, it falls far below that standard. The building, rooms, and furniture are clearly outdated and show significant signs of wear. The rooms feel old, tired, and in need of a complete renovation. It certainly does not provide the luxury experience I expected.

The service was even more disappointing. Upon arrival, I was carrying my own luggage while the bellman stood nearby watching without offering any assistance. This was a very poor first impression and not what anyone expects from a luxury hotel.

The check-in experience was equally unpleasant. The receptionist came across as unfriendly and unwelcoming. When I politely asked whether Club Lounge guests should check in at the reception or elsewhere, the response I received was simply, “Where else?” The tone felt dismissive and unprofessional instead of helpful.

The Club Lounge was another major disappointment. I had to ask three separate times for a glass of Prosecco. First, the staff didn’t seem to understand what I was asking for. Then I explained that I meant sparkling wine, but there was still confusion. Eventually, I was handed a drinks menu and asked to point it out myself. For a hotel that claims to offer five-star service, this level of product knowledge and communication is simply unacceptable.

Throughout my stay, I rarely felt genuinely welcomed or valued as a guest. Professional hospitality is about anticipating guests’ needs, showing attention to detail, and making people feel comfortable. Sadly, that was missing here.

I travel frequently and have stayed in many luxury hotels around the world. This experience was nowhere near five-star standards. I sincerely hope the management invests in staff training and renovates the property, because in its current condition I cannot recommend this hotel and would not choose to stay here again.

2026-08-02 via Nuitee
S
Sargis solo_traveller sk
1
Pros:

⭐☆☆☆☆

Unfortunately, this was one of the most disappointing hotel experiences I have ever had.

This hotel is advertised as a five-star property, but in my opinion, it falls far below that standard. The building, rooms, and furniture are clearly outdated and show significant signs of wear. The rooms feel old, tired, and in need of a complete renovation. It certainly does not provide the luxury experience I expected.

The service was even more disappointing. Upon arrival, I was carrying my own luggage while the bellman stood nearby watching without offering any assistance. This was a very poor first impression and not what anyone expects from a luxury hotel.

The check-in experience was equally unpleasant. The receptionist came across as unfriendly and unwelcoming. When I politely asked whether Club Lounge guests should check in at the reception or elsewhere, the response I received was simply, “Where else?” The tone felt dismissive and unprofessional instead of helpful.

The Club Lounge was another major disappointment. I had to ask three separate times for a glass of Prosecco. First, the staff didn’t seem to understand what I was asking for. Then I explained that I meant sparkling wine, but there was still confusion. Eventually, I was handed a drinks menu and asked to point it out myself. For a hotel that claims to offer five-star service, this level of product knowledge and communication is simply unacceptable.

Throughout my stay, I rarely felt genuinely welcomed or valued as a guest. Professional hospitality is about anticipating guests’ needs, showing attention to detail, and making people feel comfortable. Sadly, that was missing here.

I travel frequently and have stayed in many luxury hotels around the world. This experience was nowhere near five-star standards. I sincerely hope the management invests in staff training and renovates the property, because in its current condition I cannot recommend this hotel and would not choose to stay here again.

2026-08-02 via Nuitee