DoubleTree by Hilton San Antonio Downtown

Hotels
•
Doubletree by Hilton
8 (1429 reviews)
502 W. Cesar E. Chavez , San Antonio , US
+1 210-224-7155

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Room Quality
Cons:
High Parking Fees
Food Options

Categories

Cleanliness
7.5
Several mentions of cleanliness issues, particularly old carpets and humid odors.
Service
9
Positive comments on staff friendliness and attentive service.
Location
9
Positive remarks on convenient location and access to attractions.
Room Quality
8.5
Rooms were generally clean, but some issues noted with amenities and maintenance.
Amenities
8
Amenities mentioned were clean but lacked essentials like a microwave; parking fees were a negative.
Value for Money
7
High parking fees and mixed feelings about overall value.
Food and Beverage
6.5
No breakfast included and some negative comments regarding food options.
Overall Experience
8.5
Most guests had a good experience, with some issues but overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:18

Property Description

Central Location near San Antonio River Walk
Experience the heart of San Antonio at Doubletree Hotel Downtown. Enjoy on-site dining at Ventana's Bistro and explore the nearby River Walk.

Comfortable Rooms with Convenient Amenities
Relax in guest rooms equipped with a coffee maker, work desk, and in-room movies. Everything you need for a comfortable stay.

Convenient Facilities and Services
Stay active at the fitness room, take advantage of room service, dry-cleaning, and baggage storage. Your convenience is our priority.

Ready to experience San Antonio in comfort and style? Book your stay at Doubletree Hotel San Antonio Downtown now!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

8
Based on 1429 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 8.5
L
Lucinda • couple • us
5
It was dark when we arrived. The area we noticed later was surrounded by people laying up against buildings. For the a
Pros:

The lobby and pool were pretty.

Cons:

The bed was not comfortable at all. There was an unpleasant smell in the room, as being at a closed up camp.

2026-09-18 • via Nuitee
A
Adrienne • couple • us
8
2026-09-17 • via Nuitee
A
Allen • solo_traveller • us
10
2026-09-14 • via Nuitee
B
Brandon • solo_traveller • us
10
The breakfast was delicious
Pros:

Just lots of things to do in that area and perfect place to stay during concerts

2026-09-14 • via Nuitee
J
John • couple • us
9
2026-09-13 • via Nuitee
L
Liliana • couple • us
10
2026-09-13 • via Nuitee
A
Alberto • couple • us
9
Cons:

Parking charge

2026-09-12 • via Nuitee
P
padilla • solo_traveller • us
3
Pros:

Location

Cons:

That i had to pay $30/ day for parking .... amd that the hotel charges $20/ person for a continental breakfast... there was nothing special about the breakfast that other hotels offer it for free.

2026-09-11 • via Nuitee
K
Kassandra • solo_traveller • us
10
2026-09-08 • via Nuitee
M
Mayra • family_with_children • us
3
Pros:

Clean , comfortable and location.

Cons:

We had an event at 5 arrived at 4 and there was a line of about 15 people ahead of us. We didn't make it to the event for my kids. Also during breakfast the next morning staff didn't attend to us only to the people around us. No utensils. No offering of coffee. Maybe a little racist who knows but we definitely felt it. Im a teacher and always try to teach my students that one one should be treated differently. Maybe because we are Hispanic ethnicity.

2026-09-07 • via Nuitee
G
Gonzalez • family_with_children • us
6
2026-08-31 • via Nuitee
S
Shovondric • family_with_children • us
10
2026-08-29 • via Nuitee
R
Rose Marie • couple • us
8
2026-08-22 • via Nuitee
P
Paul • solo_traveller • us
8
Cons:

Pool needed cleaning. Room could use a clock and more than one bar of soap.

2026-08-21 • via Nuitee
V
Viridiana • solo_traveller • us
7
2026-08-16 • via Nuitee
E
ERIKA • solo_traveller • mx
5
Pros:

El hotel esta limpio

Cons:

El costo del parking 30 dlls por día, costo del desayuno, y el personal en front desk nada amables. Ademas la ubicacion no es muy agradable.

Me aloje ahi por sugerencia de Booking ya que mi reserva original fue cancelada.

2026-08-13 • via Nuitee
I
Iskra • couple • mx
8
the suttle was also not easy to reach
Pros:

parking

Cons:

the price and that I wasnt adviced of this exta fee when booking

2026-08-04 • via Nuitee
E
Emerico • couple • us
6
2026-08-03 • via Nuitee
J
Jose Luis • solo_traveller • mx
10
2026-08-03 • via Nuitee
J
Jose Luis • solo_traveller • mx
10
2026-08-03 • via Nuitee