DoubleTree by Hilton San Antonio Downtown

Hotels
•
Doubletree by Hilton
8 (1388 reviews)
502 W. Cesar E. Chavez , San Antonio , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Room Quality
Cons:
High Parking Fees
Food Options

Categories

Cleanliness
7.5
Several mentions of cleanliness issues, particularly old carpets and humid odors.
Service
9
Positive comments on staff friendliness and attentive service.
Location
9
Positive remarks on convenient location and access to attractions.
Room Quality
8.5
Rooms were generally clean, but some issues noted with amenities and maintenance.
Amenities
8
Amenities mentioned were clean but lacked essentials like a microwave; parking fees were a negative.
Value for Money
7
High parking fees and mixed feelings about overall value.
Food and Beverage
6.5
No breakfast included and some negative comments regarding food options.
Overall Experience
8.5
Most guests had a good experience, with some issues but overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:18

Property Description

Central Location near San Antonio River Walk
Experience the heart of San Antonio at Doubletree Hotel Downtown. Enjoy on-site dining at Ventana's Bistro and explore the nearby River Walk.

Comfortable Rooms with Convenient Amenities
Relax in guest rooms equipped with a coffee maker, work desk, and in-room movies. Everything you need for a comfortable stay.

Convenient Facilities and Services
Stay active at the fitness room, take advantage of room service, dry-cleaning, and baggage storage. Your convenience is our priority.

Ready to experience San Antonio in comfort and style? Book your stay at Doubletree Hotel San Antonio Downtown now!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and costs USD 9.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 29 per day.

Location

Guest Reviews

8
Based on 1388 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 8.5
S
Samuel • couple • us
10
Pros:

Stayed here for a convention as the NBA finals happened. Seamless and comfortable. Property staff is very very nice. Beds are comfy and the A/C is great. Knicks in 5 with love

2026-06-19 • via Nuitee
R
Raymond • extended_group • us
10
2026-06-19 • via Nuitee
A
Alicia • solo_traveller • us
10
2026-06-16 • via Nuitee
J
Jorge • couple • us
10
They have everything we need as a family vacation
Pros:

I dont have any complaint they have good fron desk service and is close to the down town

Cons:

Everything is good

2026-06-15 • via Nuitee
R
regira • solo_traveller • us
10
2026-06-12 • via Nuitee
L
Leslie • solo_traveller • us
10
2026-06-11 • via Nuitee
L
Lawson • solo_traveller • us
10
2026-06-08 • via Nuitee
S
Stefano Rotatori • family_with_children • us
10
2026-06-07 • via Nuitee
E
Elsa • couple • us
8
Very comfortable
Pros:

It was right in the middle of every where we needed to go

Cons:

The parking

2026-06-07 • via Nuitee
T
Taxes • couple • us
10
2026-06-03 • via Nuitee
E
Erica • couple • us
10
Nice clean stay and everyone at the property was super nice.
Pros:

Clean

Cons:

I love it

2026-06-02 • via Nuitee
D
Dorian • solo_traveller • us
8
2026-06-01 • via Nuitee
M
Melissa Bonita • family_with_children • us
10
2026-06-01 • via Nuitee
E
Erica • family_with_children • us
10
2026-06-01 • via Nuitee
R
Raquel • couple • us
6
2026-05-28 • via Nuitee
J
Juan • couple • us
10
2026-05-27 • via Nuitee
M
Maria • couple • us
7
Overal it was good stay for first time
Pros:

Location, restaurant, bar, nice clean pool
No handicap parking available

Cons:

Rooms are not updated,old furniture, and decor, the bathroom tub had a large rust stain no handicap bar to hold on to to get in /out
No luggage carrier available had to ask for help from staff
The Charge for Parking for disabled veteran should be complimentary
The Charge for water in room to make coffee
Lots of Ants on lounging chairs pool area

2026-05-26 • via Nuitee
R
Robert • family_with_children • us
5
Cons:

having to pay for parking and not being notified beforehand also no complimentary breakfast

2026-05-26 • via Nuitee
S
Smith • solo_traveller • us
10
2026-05-26 • via Nuitee
R
Rebecca • couple • us
8
2026-05-25 • via Nuitee