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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Fax/photocopying
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Tour desk
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Horse riding
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Skiing
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Breakfast in the room
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Ski storage
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Stunning Views and Spacious Accommodation
Copthorne Hotel in Queenstown offers 4-star accommodation just a short walk from the resort centre. Enjoy breathtaking views of Lake Wakatipu and the mountains from the comfort of your room.
Variety of Room Options
With 85 modern guest rooms, including superior rooms with private courtyards or balconies, and large 2-bedroom apartments with a full kitchen, there's a perfect choice for every guest. The apartments also feature a spacious living area for added comfort.
Delicious Dining and Convenient Amenities
Indulge in international and New Zealand cuisine at Hillary's Restaurant, offering buffet breakfast and a-la-carte dinner options. Unwind at Rocks Bar with a drink or a light snack. Plus, enjoy free underground parking and WiFi during your stay.
Book now to experience the best of Queenstown at Copthorne Hotel!
Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.
A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.
The guest will be charged a prepayment of the total price at the time of booking.
You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.
Please note that guests under the age of 18 can only check in with a parent or official guardian.
Please note when booking more than 4 rooms, different policies and additional supplements may apply. For more information, please contact Copthorne Hotel & Apartments Queenstown Lakeview using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Walking distance to town.
Good views. Comfy beds, excellent sleep. Can book a spa!
We booked two nights, one on our departure and one for when we arrived back to nz. On arrival to our first stay we recieved a discount voucher to breakfast, $19 each, buffet. We had included breakfast in our second stay, so was disappointed on the cost difference between the two and not even being offered the discounted price even though we stayed at this location earlier in the week.
Very friendly reception & housekeeping staff
Location and view was nice.
The room smelt musty, like mothball smell. Room service took an hour to come and came cold.
The view is amazing very close to town. Friendly staff
Unfortunately we weren’t notified in advance that there would be maintenance being done during our stay. Up until 5pm there were drills going in the room next to us. With our young children this was very inconvenient.
The view and location was perfect
Nothing
The view from the Balcony was just "wow". The unit was deeply cleaned every day. Clean towel every day. Close walking distance to CBD. Parking provided
Because it's winter. It will be very good if you provide flour mat at the kitchen and at the toilets, so our feet don't feel so cold.
When we got the room made up, we felt as though it wasn’t properly ‘cleaned’ i.e bathroom
Location
The water pressure in the shower was very low.
Close to town center, large spacious apartment. Kind staff, daily servicing.
Staff were helpful and lovely. Our room was warm before we got there, was nice especially coming in from the cold. Plenty of space and our beds were comfortable.
I think it had just been freshly painted so the smell of paint was quite strong ... The pipes gave a great big rattle and shake through the wall i had to adjust the water temp for a bit to get it to stop sounding like it was gonna burst through the wall.... And parking under the building wasnt my fav either however i am greatful.
We recently stayed for three nights in a Superior Lakeview Two Queen Bed Room with Kitchenette and overall had a very positive experience.
The hotel's central location was ideal, making it easy to explore the area, and the staff were consistently friendly, welcoming, and helpful throughout our stay.
The buffet breakfast offered a good variety of options. One small improvement would be brighter lighting along the buffet wall, as it was quite difficult to see some of the food selections during the darker winter mornings.
Our room was comfortable and suited our needs well. However, as the room included a kitchenette, I had assumed there would be some form of cooking facility available, such as an induction cooktop, which would have been useful for preparing simple meals if needed.
One area that was disappointing was the shower pressure, which was extremely low throughout our stay. We also felt that parts of the room, particularly the carpet and décor, were beginning to look dated and could benefit from a refresh.
We ordered room service during our stay and were very impressed. The food was delicious, well presented, and exceeded our expectations.
Parking was another challenge. We found it difficult to secure a space on Level 1 after 6pm, as many parks were already occupied. The issue was made worse by some larger vehicles overlapping into adjacent spaces, reducing the number of usable parks available.
Despite these minor issues, we thoroughly enjoyed our stay. The excellent location, friendly service, comfortable accommodation, and quality food made for a very enjoyable experience overall, and we would happily consider staying again.
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