Best Western Plus Orchid Hotel & Suites

Hotels
Best Western Plus
8 (999 reviews)
130 North Sunrise Avenue , Roseville , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Excellent breakfast
Cons:
Outdated facilities
Issues with amenities
Noise and security concerns

Categories

Cleanliness
7.39
Many reviews mention clean rooms, but some noted outdated or musty conditions.
Service
8.86
Consistently positive feedback about the staff being professional and helpful.
Location
8.4
Positive remarks regarding convenience and ease of finding the hotel.
Room Quality
6.85
Mixed feedback with mentions of old facilities and some issues with amenities.
Amenities
7.88
Good amenities in clean condition, although some require updates.
Value for Money
7.84
Generally fair value, but some dissatisfaction noted with issues encountered.
Food and Beverage
8.89
Excellent breakfast options; highly praised by multiple guests.
Overall Experience
7.86
A mix of positive and negative experiences, leading to a balanced overall assessment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:32

Property Description

Luxurious All-Suite Accommodation
Best Western Plus Orchid Hotel & Suites offers a comfortable stay in Roseville, California. Each suite is equipped with modern amenities including air conditioning, a refrigerator, and a microwave.

Relaxation and Recreation
Guests can unwind in the hotel's 2 courtyards or take a refreshing dip in the outdoor pool. The perfect way to relax after a day of exploring the nearby attractions.

Business-Friendly Facilities
For those mixing business with pleasure, our hotel provides a fully-equipped business center with internet access and printing services. Stay connected and productive during your stay.

To experience the perfect blend of comfort and convenience, book your stay at Best Western Plus Orchid Hotel & Suites now!

Important information:

CA Tourism Assessment Tax: 0.195%. This new tax is in addition to the already existing Bid Assessment Fee of $6.50 and the current tax of 6%.

Pet Fee: The hotel charges a nightly fee per pet, per night. Please contact the hotel for further details.

Smoking Fee: The hotel charges a fee if you smoke in a nonsmoking room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 999 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
M
Marco family_with_children us
8
Pros:

The room we got this time was smaller than the past . But everything was good this is the 3 rd year in a row we stay when we go for my sons tournament

2026-07-04 via Nuitee
W
William solo_traveller us
7
Pros:

Friendly, helpful staff. Breakfast selections were good and the food was good.

Cons:

Room was above the pool and very humid. The A/C did not take care of the humidity. That was really the only thing I didn't care for.

2026-07-03 via Nuitee
A
Amanda solo_traveller us
4
Grubby motel w new-ish but still uncomfortable beds
Pros:

Staff was nice

Cons:

Cockroach, miserably uncomfortable bed and pillow, seedy parking lot I did not feel safe at all

2026-07-01 via Nuitee
K
kelli solo_traveller us
9
2026-06-30 via Nuitee
J
John family_with_children us
6
2026-06-30 via Nuitee
R
Rebecca family_with_children us
10
2026-06-27 via Nuitee
J
Jennifer couple us
10
The customer service was extraordinary the staff was super helpful and friendly the room was perfect for my husband, mys
Pros:

The patio, pool, laundry facilities. The staff was phenomenal

Cons:

I liked everything

2026-06-26 via Nuitee
N
Nitin family_with_children us
7
Pros:

Basic No Frills lodging. Breakfast was decent. Room was clean. Pool was a bit crowded so we didnt try it. Fitness center was small but functional.

Cons:

One of the two elevators was broken

2026-06-25 via Nuitee
K
Kristine couple us
5
Pros:

Not very pleasing. Sausage was horrible.

Cons:

There were virtually no luggage carts available and we are elderly and disabled. The staff refused to help us get one yet they knew what guests had taken each cart. We asked why they couldn't call them to return the carts. She refused. My husband is a cancer patient and I am a heart patient in our 70s. Worst customer service ever. Took us 30 minutes to carry luggage to our room. We were in tears.

2026-06-24 via Nuitee
J
Joseph couple us
7
Nice place could be great with work
Pros:

The pool was great The breakfast was great.

Cons:

The keys didn't work had to replace 3 times very sensitive for even though I kept it away from the phone it still didn't work. The TVs had to be unplugged and plugged that in before they was work they also didn't have any way to do Netflix or any other stations other than the TV air conditioner had to be cooked before it cooled. Also, the Decor the rooms though the pictures were OK they were hung weirdly and they had a long one hung very high and done in the second area that one picture was hung in a corner instead of in the middle of the wall over top of a light fixture very very when you look at it it just fell on with a little work. This could be an amazing place with someone that actually knew how to hang the pictures. The shower also sprayed on the outside. It was OK except it just dripped water down the center of it.

2026-06-23 via Nuitee
F
Freddy solo_traveller us
9
2026-06-21 via Nuitee
A
Annette family_with_children us
6
Pros:

The price very good and close to the gym for my son's AAU tournament

Cons:

The yellow stains on the shower curtain

2026-06-21 via Nuitee
M
Merrill solo_traveller us
3
Pros:

Staff was nice

Cons:

Expensive.

Hot tub was cold and very dirty.

2026-06-19 via Nuitee
L
Lee solo_traveller us
10
2026-06-19 via Nuitee
R
Rosario extended_group us
10
2026-06-19 via Nuitee
A
Andrea solo_traveller us
9
Pros:

Staff was wonderful

Cons:

Had to leave by 11am

2026-06-17 via Nuitee
W
White family_with_children us
6
Pros:

Comfortable bed

Cons:

Breakfast area claustrophobic

2026-06-16 via Nuitee
J
Jene solo_traveller us
5
2026-06-15 via Nuitee
L
Leticia family_with_children us
4
I probably wouldn’t book here again
Pros:

Towels and sheets were white and clean.

Cons:

Older hotel. Restroom door didn’t lock . Tub was clog from hair that was from prior tenants . :( called front desk for bath towels. They never got there:(

2026-06-15 via Nuitee
A
Arambula family_with_children us
9
Almost felt like home. I will always book here.
Pros:

My kids and I enjoyed our stay. Breakfast was great and they had fun at the pool. We were able to rest after a long ride.

Cons:

An elevator was broken but the other one worked well.

2026-06-15 via Nuitee