Brent House Hotel

Hotels
8.7 (1646 reviews)
1512 Jefferson Highway , New Orleans , us
+1 504-842-4140

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable amenities
Cons:
Confusing parking
Inconvenient connection to hospital
Issues with room quality

Categories

Cleanliness
7.91
Cleanliness noted positively, but several reviews express dissatisfaction with the connection to a hospital and maintenance issues.
Service
8.88
Standard quality for this hotel tier, with some remarks about the front desk service being lacking.
Location
9.42
Conveniently located near the hospital and attractive views; highly praised.
Room Quality
8.37
Rooms described as clean and beautiful, though some reports of uncomfortable mattresses.
Amenities
8.9
Facilities such as pool and hot tub were appreciated, but some complaints about parking and coffee setup.
Value for Money
8.36
Price concerns mentioned, but overall perceived value seemed reasonable given the location.
Food and Beverage
8.41
No significant complaints, but also no specific mention of food quality.
Overall Experience
9.38
Many guests expressed a desire to return, indicating overall positive experiences despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:58

Property Description

Outdoor Pool and Hot Tub
Enjoy a refreshing dip in the outdoor swimming pool or relax in the hot tub at the Brent House Hotel. Perfect for unwinding after a day of exploring New Orleans.

Convenience and Comfort
With free WiFi, flat-screen TVs, microwaves, and fridges in every room, the Brent House Hotel ensures a comfortable stay for all guests. The additional amenities like ironing facilities and a hairdryer add to the convenience.

On-Site Services and Dining
Indulge in a range of services including a barber shop, beauty salon, and gift shop at the hotel. With a restaurant serving American and New Orleans cuisine, a gourmet coffee shop, and 24-hour vending machines, all your needs are catered to at the Brent House Hotel.

Experience the best of New Orleans with a stay at the Brent House Hotel. Book now for a memorable and convenient stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1646 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.38
H
Hannah • family_with_children • us
10
2026-07-24 • via Nuitee
J
Jordyn • solo_traveller • us
7
Good but not 10/10
Pros:

The actually hotel was nice and pretty and smelt really good. The staff was also very nice.

Cons:

We booked a double queen room and our bathroom was dirty. Like actual dirt was falling from the tile ceiling. So we went to the front desk to see if someone could clean it/fix it. No one was available due to being gone for the day so we had to be downgraded to a single king bed room. The front desk attendant was very nice and did give us a discount upon request. It just put a damper on our stay. Overall our stay was ok. I would stay here again. I appreciated the staff doing their best.

2026-07-20 • via Nuitee
A
Andria • solo_traveller • us
9
Great stay
Pros:

It’s located next door to employer

Cons:

There was a lot a lent on bedding and on floor

2026-07-20 • via Nuitee
E
Estes • solo_traveller • us
10
Pros:

They had parking for big vehicles we were pulling a car trailer and they commented us and the staff was absolutely amazing

Cons:

Can't think of anything place was great people were nice

2026-07-19 • via Nuitee
D
Daisjah • couple • us
8
2026-07-19 • via Nuitee
S
Sheila • solo_traveller • us
10
The hotel room was spacious and clean, conveniently located in the area we planned to go.
Pros:

The room was clean and comfortable.

Cons:

That it was in a hospital.

2026-07-16 • via Nuitee
K
kim • family_with_children • us
8
Pros:

The staff was friendly, and facility was nice. We enjoyed the free parking.

Cons:

There were things in the room that hadn't been cleaned properly. Dusting hadn't been done in some time. Also didn't know it was connected to the hospital. That should be in the description

2026-07-16 • via Nuitee
S
stacy • couple • us
10
Wonderful
Pros:

Loved that it is attached to the hospital. Everything you could possibly need is there without ever having to leave. Staff were extremely helpful, kind and quick. A beautiful place.

Cons:

Beds are a bit hard, but I know that is a personal preference.

2026-07-16 • via Nuitee
R
Roxana • extended_group • us
8
2026-07-13 • via Nuitee
D
Diana Carolina • solo_traveller • us
10
Me gustó !!
Pros:

La cama súper rica, la habitación estaba linda, espaciosa y limpia.

2026-07-13 • via Nuitee
B
Brigitte S • couple • us
10
2026-07-13 • via Nuitee
M
Maria • family_with_children • us
7
I like the Brent House. My family and I have stayed there several times, but due to them not honoring the price I had th
Pros:

It was clean and convenient.

Cons:

They charged me more than I was expecting to pay. They said I went through them to book instead of booking which wasn’t correct.

2026-07-12 • via Nuitee
D
Dontavius • couple • us
8
2026-07-11 • via Nuitee
O
Oneeka • solo_traveller • us
10
Wonderful
Pros:

How everything was so clean

2026-07-09 • via Nuitee
W
Wanda Culver • solo_traveller • us
10
Pros:

Everything 😍❤️

Cons:

It was nothing I didn't like

2026-07-07 • via Nuitee
J
Jasmine • solo_traveller • us
10
Pros:

Everything, the cleanliness ,the staff, the location . It was perfect for my trip

Cons:

N/A

2026-07-06 • via Nuitee
C
Camry • extended_group • us
10
2026-07-06 • via Nuitee
D
Daniela • couple • us
8
2026-07-02 • via Nuitee
H
Helen • couple • us
10
2026-06-29 • via Nuitee
S
Susan • couple • us
9
Lovely as usual except for the music!
Pros:

It’s a great property! Have stayed here many times before

Cons:

Room 280 had music piping in from somewhere that kept us up at night. This has never happened before

2026-06-26 • via Nuitee