Brent House Hotel

Hotels
8.7 (1623 reviews)
1512 Jefferson Highway , New Orleans , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable amenities
Cons:
Confusing parking
Inconvenient connection to hospital
Issues with room quality

Categories

Cleanliness
7.91
Cleanliness noted positively, but several reviews express dissatisfaction with the connection to a hospital and maintenance issues.
Service
8.88
Standard quality for this hotel tier, with some remarks about the front desk service being lacking.
Location
9.42
Conveniently located near the hospital and attractive views; highly praised.
Room Quality
8.37
Rooms described as clean and beautiful, though some reports of uncomfortable mattresses.
Amenities
8.9
Facilities such as pool and hot tub were appreciated, but some complaints about parking and coffee setup.
Value for Money
8.36
Price concerns mentioned, but overall perceived value seemed reasonable given the location.
Food and Beverage
8.41
No significant complaints, but also no specific mention of food quality.
Overall Experience
9.38
Many guests expressed a desire to return, indicating overall positive experiences despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:58

Property Description

Outdoor Pool and Hot Tub
Enjoy a refreshing dip in the outdoor swimming pool or relax in the hot tub at the Brent House Hotel. Perfect for unwinding after a day of exploring New Orleans.

Convenience and Comfort
With free WiFi, flat-screen TVs, microwaves, and fridges in every room, the Brent House Hotel ensures a comfortable stay for all guests. The additional amenities like ironing facilities and a hairdryer add to the convenience.

On-Site Services and Dining
Indulge in a range of services including a barber shop, beauty salon, and gift shop at the hotel. With a restaurant serving American and New Orleans cuisine, a gourmet coffee shop, and 24-hour vending machines, all your needs are catered to at the Brent House Hotel.

Experience the best of New Orleans with a stay at the Brent House Hotel. Book now for a memorable and convenient stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1623 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.38
R
Ronda solo_traveller us
9
Pros:

Nice, clean.

Cons:

Very confusing trying to find the hotel vs hospital.

2026-05-29 via Nuitee
S
Shantell extended_group us
4
It was okay, not terrible.
Pros:

I loved that I was next to the hospital

Cons:

My sink & tub drained extremely slow. It fills up & only drains if you stop the water in the shower or sink.

2026-05-28 via Nuitee
L
Loretta solo_traveller us
10
Pros:

Mostly everything

Cons:

We requested full service housekeeping and they didn't put clean sheets

2026-05-24 via Nuitee
A
Anna couple us
10
2026-05-23 via Nuitee
J
Janet V couple us
10
It was such a wonderful experience staying at The Brent House Hotel while being a patient at Oschne
Pros:

So convenient while being a patient at Ochsners Hospital. Just walk out your door and everything you need is available. Wonderful and helpful people that go out of their way to help you!

Cons:

Nothing

2026-05-23 via Nuitee
A
Alecia solo_traveller us
10
2026-05-21 via Nuitee
E
Ebony family_with_children us
5
Decent
Pros:

Location, nice staff, great amenities

Cons:

Day one is arrival fuse room had zero hot water. No staff was available to fix it. Switch to another room 2 doors down only for shower to Not work and tub water to keep backing up. It was never fixed

2026-05-21 via Nuitee
J
Jamie solo_traveller us
10
Pros:

Nice pool and room

2026-05-20 via Nuitee
R
Rodgers family_with_children us
7
2026-05-19 via Nuitee
K
karra couple us
10
I be staying again I love the hotel and staff
Pros:

I love the property nice and clean

Cons:

Nothing

2026-05-19 via Nuitee
S
Sarina family_with_children us
7
Great value and roomy rooms but bathrooms were a little tight and dated
Pros:

lots of room in the sleeping area, beds were comfy

Cons:

bathroom was really small and seems a little worn

2026-05-19 via Nuitee
A
Andy couple us
10
We had a nice relaxing weekend
Pros:

It was very clean

Cons:

Everything was great

2026-05-19 via Nuitee
S
Shaquetta solo_traveller us
10
2026-05-18 via Nuitee
F
Finley family_with_children us
9
Relaxing, comforting, and safe!
Pros:

Great facility, clean, friendly staff, and above all very safe! Beautiful atrium and thw pool/hottub exceeded expectations, and the on-site amenities were amazing!

Cons:

It is far from many attractions. So you will need to make a 20 minute drive almost anywhere. But very worth it!

2026-05-18 via Nuitee
M
marquita solo_traveller us
8
Nasty food great hot tub
Pros:

The hot tub and the sitting are with the olants

Cons:

The only bummer was being connected to a hospital. If you smoke be ready to walk. Cafeteria food was high and nasty. The people are very rude. one cashier did make my day in the cafeteria, she needed a raise and employee of the year. Everyone else was in computer mode

2026-05-18 via Nuitee
T
Tala solo_traveller us
7
2026-05-18 via Nuitee
B
Benita family_with_children us
10
Pros:

Husband was a patient at Oschner and so Brent House was convienent did not have to move car during his stay!

2026-05-17 via Nuitee
A
Alether solo_traveller us
10
Pros:

We stay here alot.. we love the location ans feel safe never have had a problem 100% recommend

Cons:

We liked everything

2026-05-14 via Nuitee
D
Dave solo_traveller us
8
It was as expected
Cons:

Offices from hospital could see in the window

2026-05-14 via Nuitee
A
Ahlandria couple us
10
The stay was very calming and comfortable.
Pros:

I loved the lounge view. It was very beautiful to take pictures in. It looked very calming.

2026-05-11 via Nuitee