Holiday Inn Express - Sault Ste. Marie by IHG

Hotels
•
Holiday Inn Express
8.6 (1206 reviews)
320 Bay Street , Sault Ste. Marie , CA
+1 906-632-3999

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Clean and neat rooms
Responsive staff
Good breakfast variety
Convenient location
Cons:
Parking fees
Noise from fans and hallways
Limited breakfast selection

Categories

Cleanliness
8.21
Rooms were generally clean, but a few cleanliness issues were noted (e.g., candy wrapper on floor).
Service
8.98
Service appears attentive and responsive, with staff handling issues professionally.
Location
9.02
Convenient location near main attractions and railroad.
Room Quality
8.47
Rooms are spacious and well-maintained, though some noise issues were mentioned.
Amenities
8.5
Free laundry is a great bonus, but some amenities (like parking) have charges.
Value for Money
8.36
Generally good value, but parking fees were unexpected.
Food and Beverage
8.71
Breakfast had good variety, though some reports of limited selection.
Overall Experience
8.58
Overall a positive stay with minor issues that were managed well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:19

Property Description

Convenient Downtown Location
Holiday Inn Express - Sault Ste. Marie is situated in beautiful downtown Sault Ste. Marie, just steps away from the famous St. Mary's river Boardwalk.

Comfortable Rooms and Amenities
Each room is equipped with free high-speed internet, cable TV, a microwave, and a refrigerator. The bathroom features complimentary toiletries and a hairdryer for your convenience.

Delicious Breakfast and 24-Hour Service
Start your day with a continental bagged to go breakfast at the hotel restaurant, offering juice, muffins, breakfast sandwich, fresh fruit, and yogurt. Our 24-hour front desk ensures your needs are met, and on-site parking is available for a nominal $5 nightly fee.

Experience the best of Sault Ste. Marie at Holiday Inn Express - Sault Ste. Marie. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YAM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1206 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.36
Food and Beverage: 8.71
Overall Experience: 8.58
N
Nitin Punj • solo_traveller • in
10
2026-09-17 • via Nuitee
A
Alois • solo_traveller • ch
8
Freundliche Mitarbeiter
Pros:

Wir wurden freundlich schon vor der Eincheckzeit bedient und konnten das Zimmer beziehen.
Waschmaschine und Trockner mussten nicht extra bezahlt werden.

2026-09-17 • via Nuitee
E
Ellen • couple • us
7
Pros:

Decent breakfast.

Cons:

Bed too soft but decent pillows.

2026-09-17 • via Nuitee
J
John • solo_traveller • ca
6
Ok but unlikely to book again due to location.
Pros:

Clean and helpful staff

Cons:

Location was depressing with empty lots and street people.

2026-09-16 • via Nuitee
C
Colleen • couple • us
4
It was ok
Pros:

Location

Cons:

The tv did not work and even had the desk clerk came to help..

2026-09-15 • via Nuitee
S
Steve • couple • ca
8
2026-09-14 • via Nuitee
M
M • couple • ca
9
Was very comfortable and inviting.
Pros:

The desk clerks were very pleasant and helpful.

Cons:

Cannot think of anything.

2026-09-13 • via Nuitee
D
Dorothy and Rod • couple • ca
10
Comfortable bed and clean room
Pros:

The breakfast was good and very clean

Cons:

When I went to get ice there was eaten chicken wings trow beside the ice maker. No fault to you some guest are pigs and have no respect

2026-09-13 • via Nuitee
C
Calugaru • couple • ca
8
2026-09-09 • via Nuitee
A
Ashutosh • family_with_children • ca
9
2026-09-08 • via Nuitee
Y
yim • couple • ca
9
Wonderful
Pros:

Location, cleanliness, easy to checkin

2026-09-05 • via Nuitee
T
Terrence • family_with_children • ca
9
2026-09-03 • via Nuitee
T
Terrence • extended_group • ca
9
2026-09-03 • via Nuitee
L
Lewis • family_with_children • ca
9
2026-09-02 • via Nuitee
J
Jack • family_with_children • ca
10
It was very comfortable, clean, quiet, and perfect location.
Pros:

Close to everything and was nice and quiet.

Cons:

Need’s more parking space.

2026-09-02 • via Nuitee
H
Hasanul • family_with_children • ca
10
2026-08-30 • via Nuitee
Z
Zana • couple • ca
8
2026-08-24 • via Nuitee
K
Kevin • couple • ca
7
2026-08-23 • via Nuitee
S
Sally • family_with_children • ca
9
Fabulous staff, room, pool and breakfast
Pros:

The staff were very accommodating and friendly.
The breakfast variety was great

Cons:

Nothing

2026-08-23 • via Nuitee
S
sujesh • family_with_children • ca
10
2026-08-07 • via Nuitee