Steigenberger Icon Wiltcher's

Hotels
8.4 (3019 reviews)
Avenue Louise 71 , Brussels , be
+32 2 542 42 42

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Poor breakfast service
Inconsistent cleanliness

Categories

Cleanliness
8.11
Cleanliness was noted positively in some reviews but overall concerns about food service impacted this rating.
Service
8.78
Service received high praise for friendliness and helpfulness, although there were minor complaints about some staff.
Location
9.12
Consistently highlighted as a strong point across multiple reviews.
Room Quality
8.57
Positive mentions about room quality but some feedback on amenities was mixed.
Amenities
8.1
Mixed comments on amenities, noting some inadequacies such as breakfast service.
Value for Money
8.46
Considered acceptable, though some reviews mentioned it felt overpriced for the experience.
Food and Beverage
7.61
Significant negative feedback regarding breakfast service and quality.
Overall Experience
8.48
Overall experience had a mix of pleasant aspects overshadowed by food service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:38

Property Description

Luxurious Accommodation

Steigenberger Icon Wiltcher's, a 5-star hotel built in 1911, offers elegant and comfortable guest rooms with modern amenities such as air conditioning, flat-screen TVs, and city views in select rooms. The hotel also provides impeccable concierge services and free WiFi throughout the property.

Convenient Facilities

Guests can enjoy a delicious buffet breakfast daily and make use of the business center for any work needs. The hotel features a 24-hour front desk, room service, and a bar for relaxation, ensuring a convenient and pleasant stay for all visitors.

Prime Location

Situated near popular attractions like Horta Museum and Palais de Justice, Steigenberger Icon Wiltcher's is the ideal choice for travelers interested in exploring the cultural and historical landmarks of Brussels. Book your stay now for a truly unforgettable experience.

Important information:

Please note that a valid photo ID and credit card corresponding to the name on the booking are required at check-in.

Guests under the age of 18 are not permitted to stay unaccompanied, without a parent or official guardian.

Please note that for Brasserie Loui, guests are kindly requested to reserve in advance. Children under 6 years old stay for free in the existing beds. Extra beds are available for deluxe rooms only and cost 50€ per bed per day.

The Aspria Spa is an adults-only sanctuary featuring a swimming pool, sauna and jacuzzi.

Hotel guests enjoy a special daily access rate of EUR 45 per person, with reservations required 24 hours in advance.

For wellness alternatives, Harmon House, located a few feet away from the Hotel, offers a relaxing spa experience for adults and children, including a heated pool, sauna, hammam, and modern gym. For 35€/daily access, it is the perfect spot to unwind and enjoy your stay! Our staff will gladly book a slot for you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Property Video

Guest Reviews

8.4
Based on 3019 reviews
Cleanliness: 8.11
Service: 8.78
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.46
Food and Beverage: 7.61
Overall Experience: 8.48
V
Viviane • solo_traveller • be
9
TB
Pros:

Confort prooreté dmpkacement

2026-08-29 • via Nuitee
M
Mali • couple • cd
9
If elegance and class had a name ..
Pros:

It’s very beautiful

Cons:

The price

2026-08-29 • via Nuitee
A
ali • extended_group • qa
10
2026-08-29 • via Nuitee
D
Debeer • couple • be
7
Pros:

De locatie is super, dicht gelegen bij de mooie winkels.

Cons:

Het hotel mist gezelligheid. Het is een enorm groot, mooi gebouw, maar wel verouderd. Het hotel komt koel over.

2026-08-28 • via Nuitee
A
Anna • couple • gr
10
2026-08-28 • via Nuitee
K
Kristel • couple • be
10
2026-08-27 • via Nuitee
J
Jr • couple • fr
5
2026-08-24 • via Nuitee
M
Mebarkia • couple • fr
7
Un emplacement idéal et un cadre magnifique
Pros:

L emplacement et le cadre

Cons:

le cadre est exceptionnel mais l'expérience n'est pas dingue

2026-08-24 • via Nuitee
B
Bahrmann • couple • de
10
Absolute Empfehlung!
Pros:

Alles - unglaubliches Personal! Tolle Lage

Cons:

Nichts

2026-08-23 • via Nuitee
D
Dereck • couple • fr
8
2026-08-23 • via Nuitee
P
Patrick • couple • be
9
2026-08-23 • via Nuitee
K
Kilincarslan • couple • be
10
2026-08-22 • via Nuitee
R
rashid • family_with_children • ae
10
2026-08-18 • via Nuitee
K
Kevin • couple • cd
8
2026-08-16 • via Nuitee
C
Charles • couple • cd
10
2026-08-15 • via Nuitee
M
Mohammed • family_with_children • iq
10
Pros:

The staff were all very helpful and friendly. Breakfast was enjoyable, the location was great, and the hotel was clean. Overall, we had a very pleasant stay!

2026-08-15 • via Nuitee
النقبي • solo_traveller • ae
8
انصح به وبشدة فندق نظيف وتعامل راقي من الموظفين
Pros:

موقع الفندق في مكان حيوي توجد بجنبه المحلات والمطاعم والكوفيات وتعامل الموظفين والخدمات التي يقدمونها عند طلبنا كانت رائعة

Cons:

لا شي

2026-08-15 • via Nuitee
F
Friderik • solo_traveller • gb
8
2026-08-15 • via Nuitee
C
Cristian Luis • couple • ar
9
Muy buena estadía. Recomendable
Pros:

La ubicación excelente
El desayuno muy variado
La atención de todo el personal excelente
Habitación muy cómoda con todo lo necesario, cama muy cónfortable

Cons:

Nada

2026-08-15 • via Nuitee
V
vygurl • Couples • Washington DC, District of Columbia
10
Hotel in Brussels, Belgium
Pros:

Stayed here in June for two nights. Part of the AMEX Fine Hotels & Resorts collection—got a Deluxe Room and they upgraded us to one that had a balcony patio overlooking the courtyard! Room was pretty spacious, clean and comfy, with complimentary mini-bar. Very poor WiFi reception in the room. Also, air conditioning in the room didn’t get as cold as it should have been (the hallways was colder!)—we did report this and an engineer came to try to repair the issue.

We got complimentary breakfast included in our stay—Café Wiltcher’s was pretty good! Lots of food and beverage options to choose from. They don’t let you take the water bottles with you which was a bummer (no offer to let us purchase them either). Loui Restaurant was okay for dinner and Loui Cocktail Bar was good for drinks, has a nice classy vibe and is open late.

Overall, staff were helpful, hotel was nice, and getting taxi was easy, just the location was a bit far from all the popular tourist attractions.

2026-08-14 • via Tripadvisor