Steigenberger Icon Wiltcher's

Hotels
8.4 (3019 reviews)
Avenue Louise 71 , Brussels , BE

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Poor breakfast service
Inconsistent cleanliness

Categories

Cleanliness
8.11
Cleanliness was noted positively in some reviews but overall concerns about food service impacted this rating.
Service
8.78
Service received high praise for friendliness and helpfulness, although there were minor complaints about some staff.
Location
9.12
Consistently highlighted as a strong point across multiple reviews.
Room Quality
8.57
Positive mentions about room quality but some feedback on amenities was mixed.
Amenities
8.1
Mixed comments on amenities, noting some inadequacies such as breakfast service.
Value for Money
8.46
Considered acceptable, though some reviews mentioned it felt overpriced for the experience.
Food and Beverage
7.61
Significant negative feedback regarding breakfast service and quality.
Overall Experience
8.48
Overall experience had a mix of pleasant aspects overshadowed by food service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:38

Property Description

Luxurious Accommodation

Steigenberger Icon Wiltcher's, a 5-star hotel built in 1911, offers elegant and comfortable guest rooms with modern amenities such as air conditioning, flat-screen TVs, and city views in select rooms. The hotel also provides impeccable concierge services and free WiFi throughout the property.

Convenient Facilities

Guests can enjoy a delicious buffet breakfast daily and make use of the business center for any work needs. The hotel features a 24-hour front desk, room service, and a bar for relaxation, ensuring a convenient and pleasant stay for all visitors.

Prime Location

Situated near popular attractions like Horta Museum and Palais de Justice, Steigenberger Icon Wiltcher's is the ideal choice for travelers interested in exploring the cultural and historical landmarks of Brussels. Book your stay now for a truly unforgettable experience.

Important information:

Please note that a valid photo ID and credit card corresponding to the name on the booking are required at check-in.

Guests under the age of 18 are not permitted to stay unaccompanied, without a parent or official guardian.

Please note that for Brasserie Loui, guests are kindly requested to reserve in advance. Children under 6 years old stay for free in the existing beds. Extra beds are available for deluxe rooms only and cost 50€ per bed per day.

The Aspria Spa is an adults-only sanctuary featuring a swimming pool, sauna and jacuzzi.

Hotel guests enjoy a special daily access rate of EUR 45 per person, with reservations required 24 hours in advance.

For wellness alternatives, Harmon House, located a few feet away from the Hotel, offers a relaxing spa experience for adults and children, including a heated pool, sauna, hammam, and modern gym. For 35€/daily access, it is the perfect spot to unwind and enjoy your stay! Our staff will gladly book a slot for you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Property Video

Guest Reviews

8.4
Based on 3019 reviews
Cleanliness: 8.11
Service: 8.78
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.46
Food and Beverage: 7.61
Overall Experience: 8.48
O
Ogannes • couple • am
10
2026-11-07 • via Nuitee
M
Massinger • couple • fr
10
2026-11-07 • via Nuitee
E
Esther • family_with_children • lu
10
Tout était parfait
Pros:

Tout. C‘était extraordinnaire

Cons:

Rien

2026-11-06 • via Nuitee
P
Pablo • solo_traveller • es
7
Pros:

La ubicación excepcional.

Cons:

Está antiguo y aunq las habitaciones son amplias y cómodas no está a la altura de lo q aparenta. Las ventanas de las habitaciones no antiguas y estar frío. El sistema de aire caliente hace ruido.

2026-11-06 • via Nuitee
U
UZAN • couple • fr
10
2026-11-05 • via Nuitee
R
rabie • couple • sa
10
فندق فخم وجميل
Pros:

كل شي حلو

Cons:

لا شي

2026-11-03 • via Nuitee
C
Corinne • couple • be
10
Super
2026-11-02 • via Nuitee
M
Marc • couple • it
9
2026-11-02 • via Nuitee
Y
Youssef • family_with_children • fr
10
2026-11-02 • via Nuitee
A
Anthony • family_with_children • nl
3
Poor beds
Pros:

Location and bar

Cons:

Beds were horrific. Not even close to what to expect from a 5 star hotel. We complaint directly at arrival. Reception promised to change the beds but they didn’t. We all didn’t sleep at all and went back home directly after 1 night stay. The day after we made a complaint again. Manager would contact us to discuss our complaints but we haven’t heard anything back afterwards

2026-11-01 • via Nuitee
Élise • family_with_children • fr
9
Magnifique sejour en famille
Pros:

Le petit déjeuner est excellent
Le personnel est très serviable et a l’écoute

Cons:

Rien

2026-11-01 • via Nuitee
K
Khalid • extended_group • ae
10
2026-10-31 • via Nuitee
A
Alicia • couple • cd
10
Mon séjour était top ,exceptionnel et j’ai eu du mal à quitter l’hôtel
Pros:

Ma chambre était très spacieuse et très très propre, un personnel exceptionnel surtout l’a conciergerie..

Cons:

Rien

2026-10-31 • via Nuitee
R
Ruairi • solo_traveller • ie
10
2026-10-31 • via Nuitee
A
Ardijan • couple • de
8
2026-10-30 • via Nuitee
T
Thierry • couple • fr
8
Magnifique.
Pros:

Plus d attention niveau d hygiène . Environnement .

Cons:

Juste une petite remarque sur un agent pas très professionnel . Il m à laissé porté mes valises. Il était devant la porte avec une de vos collègues entre de discutè . Sans me proposer de m aider .

2026-10-30 • via Nuitee
E
Emmanuel • solo_traveller • tz
10
2026-10-29 • via Nuitee
M
Mavungu • family_with_children • cd
10
2026-10-29 • via Nuitee
S
Sandra • family_with_children • de
8
Pros:

Super Lage, sehr zentral, alles zu Fuß gemacht
Riesige Zimmer

2026-10-28 • via Nuitee
O
Olga • solo_traveller • us
10
2026-10-28 • via Nuitee