Grand Hyatt Muscat

Hotels
•
Grand Hyatt
9 (806 reviews)
Shatti Al Qurum - PO Box 951 , Muscat , om

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Dated rooms
Inconsistent cleanliness

Categories

Cleanliness
8.39
Room quality was noted to be dated and inconsistent.
Service
9.86
Very friendly and helpful staff mentioned in multiple reviews.
Location
9.4
Conveniently located near the city center and beach access.
Room Quality
7.85
Rooms are dated and require renovation.
Amenities
9.38
New pool and fitness facilities received positive remarks.
Value for Money
8.84
Generally good value considering the offered amenities, but some critiques on specific areas and maintenance.
Food and Beverage
8.89
Good breakfast and dining options, but some items could be refreshed.
Overall Experience
9.36
Despite some shortcomings, overall a very positive hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Beachfront Location
The Grand Hyatt is nestled on Al Qurm Beach, offering stunning Gulf of Oman views from spacious rooms with balconies. Some rooms even showcase the majestic Hajar Mountains.

Gourmet Dining and Shopping
Indulge in a culinary journey at the hotel's 4 restaurants, from authentic Arabic dishes at Mokha Café to rooftop grills with sea vistas. Sip traditional Arabic beverages at Sirj Tea Lounge and explore shopping options at the on-site center and nearby commercial district.

Relaxation and Pampering
Unwind at the beauty center with massages and manicures, or take a dip in the temperature-controlled pool. Don't miss the chance to experience the perfect blend of luxury and comfort at Grand Hyatt.

Important information:

At the time of check-in, the hotel reserves a right to verify the credit card that was used to guarantee the reservation. Hence all guests are requested to carry a copy of the credit card (scanned or photocopy) that was used to confirm the reservation.

Please note that guests in the club rooms will avail the breakfast in the Grand Club Lounge only.

We are delighted to announce the opening of our brand-new infinity pool, complete with a lazy river, jacuzzi, dedicated kids’ play area, and a serene outdoor garden. We look forward to welcoming you to enjoy these enhanced facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for OMR 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 806 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 7.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
S
Sudhanshu • couple • ae
10
Amazing property with a truly royal feel
Pros:

Infinity Pool and Staff

Cons:

The stay was comfortable overall, but the room could use additional charging points. We had to unplug the bedside lamps to charge our phones, which was somewhat inconvenient.

2026-05-30 • via Nuitee
G
Guen • solo_traveller • om
4
2026-05-30 • via Nuitee
N
Noor • couple • ae
10
2026-05-30 • via Nuitee
F
firas • couple • ae
10
2026-05-30 • via Nuitee
N
Neelakandan • solo_traveller • in
10
Pros:

Everything.. really surpassed my expectations

Cons:

Nothing ..wish I got a sea view room ..but thats ok ..the infinity pool made up for that

2026-05-30 • via Nuitee
A
Ahmed • family_with_children • om
8
2026-05-30 • via Nuitee
W
Waleed • solo_traveller • om
10
2026-05-28 • via Nuitee
M
Modi • solo_traveller • om
10
2026-05-25 • via Nuitee
عبدالله • family_with_children • om
6
Pros:

- good location
- wide room
- good staff

Cons:

- the enterance and exit of the hotel not clear (even I couldnt find underground parking).
- the rooms are not sound proof. There was a noisy party, difficult to get a sleep.
- lazy water needs tubes like shangri la experiance.

2026-05-23 • via Nuitee
I
Ibrahim • solo_traveller • ae
10
2026-05-22 • via Nuitee
S
Salim Nasser Hamed • solo_traveller • om
2
2026-05-21 • via Nuitee
M
Mohammed • solo_traveller • om
10
Pros:

كل شي جميل

2026-05-17 • via Nuitee
N
Nasser • couple • om
9
2026-05-03 • via Nuitee
A
adil • couple • om
9
Great location and service , mr shabib at reception was very professional and helpful
Pros:

Great from all views

Cons:

Need renovation

2026-04-28 • via Nuitee
A
Aleksandr • solo_traveller • ae
9
2026-04-27 • via Nuitee
A
AWATIF • couple • qa
10
2026-04-26 • via Nuitee
C
Claudio • family_with_children • it
10
2026-04-25 • via Nuitee
K
khaled • extended_group • kw
10
Exceptional
Pros:

Location, food, service & big thanks to the lady at reception Ayah for her kindness.

2026-04-25 • via Nuitee
M
Muhammad Fahd • solo_traveller • pk
4
Pros:

The lobby is great but rooms are in miserble condition.

Cons:

The staff is very rude at reception, specially Mr Mehmood at reception was very rude. Rooms are in miserble condition.

2026-04-25 • via Nuitee
M
myriam • family_with_children • fr
10
Magnifique séjour
Pros:

Tout est sublime. Le personnel, l’hôtel, le choix dans le petit dejeuner. Nous y retournerons sans hésiter

Cons:

Rien

2026-04-24 • via Nuitee