Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good service
Clean facilities
Comfortable beds
Cons:
Poor cleanliness
Small rooms
Safety concerns regarding location

Categories

Cleanliness
7.85
Some reviews indicated cleanliness issues, including smelly rooms and poor housekeeping.
Service
8.85
Positive mentions of helpful staff, although some found reception rude.
Location
7.35
Location issues were raised, including distance to transit and safety concerns.
Room Quality
7.35
Rooms were deemed small and warm, with some maintenance issues.
Amenities
8.35
Amenities were generally satisfactory, but some guests pointed out lack of basic offerings.
Value for Money
8.35
Some guests felt prices did not match the room quality.
Food and Beverage
7.85
Mixed reviews on breakfast quality and limited food options.
Overall Experience
8.85
Despite some issues, guests enjoyed their stay overall, highlighting good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:31

Property Description

Luxurious Amenities
The Crowne Plaza Milan boasts a fitness centre, sauna, and free WiFi throughout the property. Guests can also make use of the computers in the business centre.

Culinary Delights
Indulge in a variety of dining options at the hotel's two restaurants. From a buffet of Italian and international dishes at Il Buongustaio to fine wines and à la carte cuisine at Il Giardino, there's something to satisfy every palate. Don't forget to unwind at La Galleria bar with live music on weekdays.

Convenient Location
Situated near the A1 and the East ring road, the hotel is easily accessible. Plus, with Rho Fiera Exhibition Centre just 35 km away, it's the perfect choice for business travelers and tourists alike.

Ready to experience the luxury and convenience of Crowne Plaza Milan? Book your stay now!

Important information:

Pets are not allowed in the restaurant area.
Guide dogs are welcome and stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 6 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 1968 reviews
Cleanliness: 7.85
Service: 8.85
Location: 7.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
A
Andrea • solo_traveller • it
8
2026-05-30 • via Nuitee
W
Waleed • couple • sa
9

Pros:

All of the facility is perfect

Cons:

It was there is bad smell

2026-05-30 • via Nuitee
F
Federico • solo_traveller • it
7
2026-05-30 • via Nuitee
T
Tatiana • couple • br
8
otimo custo beneficio
Pros:

Otimo custo beneficio e por isso distante do centro, mas a proximidade com estacao de trem e facil acesso ao centro da cidade, com bom planejamento em 30 minutos vc estara onde tudo acontece. Cafe da manha bem servido e uma academia basica para pequenas estadias.

Cons:

NA

2026-05-29 • via Nuitee
N
NANCY • couple • ar
10
2026-05-28 • via Nuitee
• extended_group • it
10
Cons:

Prenotare direttamente è complicato, attesa disco con infinite opzioni, poi risponde una persona che parla solo inglese e molto male.

2026-05-28 • via Nuitee
M
Milind • extended_group • us
9
2026-05-25 • via Nuitee
S
shushuai • couple • ch
6
Excellent service, but the outdated rooms and slow plumbing don't match the pictures online.
Pros:

The hotel staff were incredibly welcoming, friendly, and helpful throughout our stay. The service was definitely a highlight.

Cons:

There is a noticeable gap between the room photos on Booking.com and the actual reality. While the pictures show modern and newly renovated rooms, the one we stayed in was quite dated, and the facilities were noticeably old. We also experienced some plumbing issues—both the washbasin and the bathtub had very slow drainage. It’s a shame that the room hardware doesn't match the excellent service.

2026-05-25 • via Nuitee
Y
Yuliia • solo_traveller • ua
10
Pros:

Room was very clean. Huge and comfortable bed. Everything was great. Coffee, tea, water.

Cons:

Merto is not near, but I was aware of this.

2026-05-24 • via Nuitee
G
Giovannah • couple • it
10
2026-05-24 • via Nuitee
W
william • solo_traveller • it
9
2026-05-23 • via Nuitee
G
Giuseppe • solo_traveller • it
8
2026-05-23 • via Nuitee
R
Rita • couple • gb
9
well located high standard hotel
Pros:

A short one night stay but exactly up to standard and well placed for linate airport

Cons:

shuttle bus to airport Linate

2026-05-21 • via Nuitee
A
Aldo Livio • family_with_children • it
1
Pessimo , staff maleducato
Pros:

Posizione buona , vicino Linate

Cons:

Staff poco cortese e non incline ad accogliere le richieste .

2026-05-21 • via Nuitee
L
Ljubisa • solo_traveller • hr
5
2026-05-21 • via Nuitee
M
Mirko • couple • it
10
2026-05-21 • via Nuitee
G
Gabriele • couple • it
8
2026-05-19 • via Nuitee
G
Giacomo • couple • it
2
Ugly
Pros:

Restaurant

Cons:

Staff, clearly knew there are issues with AC and Windows but they do nothing about it. Actually they are quite aggressive once informed about the issues.

2026-05-18 • via Nuitee
J
Jani • solo_traveller • fi
8
2026-05-18 • via Nuitee
C
chrystel • solo_traveller • fr
10
2026-05-16 • via Nuitee