Sandman Signature Lethbridge Lodge

Hotels
Sandman Hotel Group
8.4 (1022 reviews)
320 Scenic Drive South , Lethbridge , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Noisy environments

Categories

Cleanliness
6.81
Several reviews mentioned cleanliness issues, including dirty bathrooms and unclean rooms.
Service
9.28
Overall, the staff was described as friendly and helpful, though there were some complaints about knowledge.
Location
9.32
Great location mentioned in multiple reviews, particularly for its accessibility and amenities.
Room Quality
8.27
Rooms are generally described as clean and comfortable, but some issues with noise and size were noted.
Amenities
8.3
Amenities like the pool and jacuzzi were praised, but there were complaints about noise levels.
Value for Money
8.76
Visitors feel the stay is worth the price, but some noted that the value could be improved.
Food and Beverage
7.81
Some positive remarks for the restaurant, though breakfast offerings were frequently criticized.
Overall Experience
8.68
Overall positive feedback with a few significant drawbacks, reflecting a diverse set of opinions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:49

Property Description

Indulge in City-Centre Luxury

Tropical Indoor Courtyard: Relax in the lush oasis of our indoor courtyard.

Dining Delights: Choose from 2 on-site dining options for a delectable experience.

Convenient Location: Explore the city easily with nearby attractions and amenities.

Book now to experience the perfect blend of comfort and convenience at Lethbridge Lodge Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1022 reviews
Cleanliness: 6.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.68
L
Leah family_with_children ca
7
Pros:

Clean friendly staff

Cons:

Breakfast available expensive rooms 676.00 2 rooms 1 night we expected breakfast to be included

2026-06-27 via Nuitee
I
Ina couple ca
8
2026-06-22 via Nuitee
L
Lauren family_with_children ca
1
Never staying at that hotel again.
Pros:

My bathroom flooded. The tap exploded and hit my daughter. A 40.00 credit was offered on a 250.00 stay. That is such poor customer service. Beyond dissappointed. Our night was ruined.

Cons:

At least have the stay refunded. Our clothes got soaked. Toiletries soaked. They knew we had a dinner reservation that we missed. Next day offered credit for Italian table. Nothing offered that night.

2026-06-20 via Nuitee
N
Nicholas couple ca
9
2026-06-20 via Nuitee
J
John solo_traveller ca
8
2026-06-20 via Nuitee
D
Deb couple ca
8
2026-06-19 via Nuitee
J
Jan family_with_children us
7
Pros:

Location,staff,very quiet at night

Cons:

Booking was not easy to find and no housekeeping service.

2026-06-16 via Nuitee
B
Bozoid couple ca
9
Perfect for a 2-Day layover... shall be returning!
Pros:

...well we liked pretty much everything ~ location was excellent, except for the wind, our King room/bed was most comfortable & the pools very clean. We loved the Italian restaurant's menu, enjoying one of our best meals this year
Note ~ The staff service was exemplary throughout the facility; especially [Keira+Jacey] .

Cons:

A ramp should be provided @ rear parking-lot entrance!

2026-06-15 via Nuitee
E
Ekaterina solo_traveller ca
10
Pros:

Pool area, couch in our room, tea

2026-06-15 via Nuitee
S
Smith couple ca
10
2026-06-12 via Nuitee
W
Wilma couple nl
8
2026-06-10 via Nuitee
J
James Blair couple ca
9
Pros:

The property was very central, had lots of parking, had a great fitness facility and pool and was in great condition.

2026-06-09 via Nuitee
J
John couple ca
7
Pros:

Location

Cons:

Noise level at night

2026-06-08 via Nuitee
S
Spencer solo_traveller ca
8
Pros:

Comfortable bed.

Cons:

The floors in the hallways and staircases was very dirty. Didn't look like it had been vacuumed in the last 2 weeks

2026-06-03 via Nuitee
M
Margaret couple ca
6
Our meal at the Italian Table was wonderful.
Pros:

The view from our room

Cons:

Found someone’s dirty clothes in the room. Was not impressed with that.
Found it very noisy

2026-05-31 via Nuitee
A
Angus family_with_children ca
10
We really enjoyed our stay at The Lethbridge Lodge.
Pros:

Location

2026-05-31 via Nuitee
D
Derrick solo_traveller ca
8
2026-05-28 via Nuitee
D
Duke couple ca
6
It was good
Pros:

It was excellent

Cons:

Bathroom needed grab bars

2026-05-28 via Nuitee
S
Svitlana family_with_children ca
10
2026-05-26 via Nuitee
L
Lorie extended_group ca
8
2026-05-25 via Nuitee