Holiday Inn Express Kenner - New Orleans Airport by IHG

Hotels
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Holiday Inn Express
8.4 (1040 reviews)
1801 32nd Street , Kenner , US
+1 504-443-9800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Convenient location
Good breakfast
Cons:
Noise from other guests
Lack of ceiling fans

Categories

Cleanliness
8.16
Many reviews highlighted cleanliness positively, though some noted noise issues affecting the experience.
Service
8.73
The staff received praise for being friendly and helpful across multiple reviews.
Location
8.97
Guests frequently mentioned the convenient location near the airport.
Room Quality
8.22
Rooms were described as clean and comfortable, although some noise issues were reported.
Amenities
7.95
Amenities were generally satisfactory, though the need for additional items like ceiling fans was noted.
Value for Money
8.31
Guests found the hotel to provide good value, especially considering the clean facilities and convenient location.
Food and Beverage
8.56
Breakfast received particularly positive comments, with a variety of choices available.
Overall Experience
8.33
Overall, the experience was well-received, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:55

Property Description

Convenient Location
Located just off I-10 and close to the airport and downtown, Fairfield Inn & Suites Kenner New Orleans Airport offers easy access to key destinations.

Modern Amenities
Enjoy cable TV, a stereo, work desk, and hot drink facilities in every guest room, ensuring a comfortable stay.

On-Site Facilities
Take advantage of the outdoor pool, gym, laundry services, and 24-hour front desk during your stay at New Orleans Airport Fairfield Inn.

Experience convenience and comfort at Fairfield Inn & Suites Kenner New Orleans Airport. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8.4
Based on 1040 reviews
Cleanliness: 8.16
Service: 8.73
Location: 8.97
Room Quality: 8.22
Amenities: 7.95
Value for Money: 8.31
Food and Beverage: 8.56
Overall Experience: 8.33
C
Carmelitta • couple • us
8
N/A
Pros:

Cleanesss

Cons:

Pancake machine was brike

2026-09-14 • via Nuitee
D
Dennis • couple • us
10
2026-09-13 • via Nuitee
P
Polly • extended_group • us
10
Pros:

Very clean. Great customer service

Cons:

Nothing

2026-09-12 • via Nuitee
C
Chemere • solo_traveller • us
10
Pros:

The front desk evening guy Jonathan I believe that his name was so helpful and accommodating. He went above and beyond his duties to make sure our stay was comfortable and relaxing.

Cons:

The hotel could use some updates. The hotel room had a weird smell to it. However I sprayed some spray and it was ok. The other problem was our sink had a slow drain, and Jonathan moved us to another room but that room had the weird smell so we moved back to the original room. We end up getting the slow drain worked out

2026-09-11 • via Nuitee
G
Gemma • couple • us
10
2026-09-09 • via Nuitee
W
Wendelisha • couple • us
1
Very bad!
Cons:

Shower had bugs and dirty bath towels, the sheets and bed cover had brown stains all over them, the air would not get cold. Will never book Hilton again

2026-09-08 • via Nuitee
F
Frank • solo_traveller • us
9
Pros:

Great location. Room was very clean.

Cons:

Printer didnt work.

2026-09-05 • via Nuitee
A
Adasry • couple • us
10
Nice stay
Pros:

Very clean

2026-09-04 • via Nuitee
B
Barrie • solo_traveller • us
7
2026-09-04 • via Nuitee
K
Kristy • solo_traveller • ca
4
mediocre
Pros:

The bed and room itself were comfortable.

Cons:

The lobby was dirty and the staff were unfriendly.

2026-09-01 • via Nuitee
G
Grace • couple • us
10
2026-08-31 • via Nuitee
F
Frank • solo_traveller • us
8
Pros:

Staff was friendly and helpful.

Cons:

Checkout was 11, room cleaner tried coming in at 1030 despite having the sign on the door to not enter.

2026-08-29 • via Nuitee
C
Cole • family_with_children • us
10
2026-08-21 • via Nuitee
F
Frank • family_with_children • us
7
Good stay at a conveniently located property.
Pros:

It is close to the airport and a good restaurant.

Cons:

Toilet was not working properly when we got to our room and we had to change rooms. The lady at the front desk was very helpful getting us into another room.

2026-08-21 • via Nuitee
A
Amber • solo_traveller • us
9
2026-08-17 • via Nuitee
K
Kevin • solo_traveller • us
7
2026-08-16 • via Nuitee
A
anna • solo_traveller • us
10
2026-08-15 • via Nuitee
S
Saundra • solo_traveller • us
10
Pros:

Friendly staff room very clean

2026-08-15 • via Nuitee
G
Gloria • family_with_children • us
8
2026-08-14 • via Nuitee
G
Gary • extended_group • us
9
Great
2026-08-13 • via Nuitee