voco London - Bloomsbury by IHG

Hotels
Voco
8 (1324 reviews)
130 134 Southampton Row , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent room quality
Limited amenities

Categories

Cleanliness
7.5
Various complaints regarding cleanliness, particularly in room conditions.
Service
9
Staff were consistently mentioned as friendly and helpful.
Location
9
Location is ideal, with proximity to key attractions highlighted positively.
Room Quality
7
Rooms reported as small and needing maintenance, but generally comfortable.
Amenities
8
Basic amenities available, but some guests noted limitations.
Value for Money
8
Perceived value for a central location, though some rooms felt overpriced.
Food and Beverage
7.5
Breakfast was decent, but some guests mentioned areas needing improvement.
Overall Experience
8
Mixed reviews with many positive aspects, yet significant issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:56

Property Description

Central Location and Easy Transportation
Located just 500 metres from Holborn and Russell Square Tube stations, Mercure London Bloomsbury Hotel offers easy access to popular attractions like Covent Garden, Oxford Street, and the West End. With buses and taxis at the doorstep and Euston and King's Cross St Pancras a short walk away, exploring the city is convenient for our guests.

Modern Rooms and Amenities
Our refurbished rooms feature free Wi-Fi, flat-screen TVs, rainfall showers, and tea/coffee facilities. Enjoy the sleek bathrooms with illuminated mirrors and heated towel rails, along with work desks and laptop safes for your convenience.

Delicious Buffet Breakfast
Start your day right with our all-you-can-eat buffet breakfast, ensuring you're energized for a day of sightseeing or business meetings.

Experience comfort and convenience at Mercure London Bloomsbury Hotel. Book now for an unforgettable stay!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book a prepaid reservation must be presented upon arrival.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8
Based on 1324 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
R
Richard solo_traveller gb
5
Pros:

The location

Cons:

Tiny bathroom. Amazing feat of construction to put the three necessary items in such a small space. However, I could not get into the shower because the gap in the door was so small. Also I had to reverse into the lavatory space as there was no room to turn around.
Despite the web site boasting the excellent dining rooms there was no catering at all so no where to have a drink and no breakfast.
For £200 odd a pretty poor show.

2026-08-08 via Nuitee
M
Michelle solo_traveller ie
7
2026-08-07 via Nuitee
C
Charles couple gb
10
Great staff
Pros:

Great staff

Cons:

Nothing

2026-08-07 via Nuitee
B
Ben family_with_children gb
8
2026-08-05 via Nuitee
J
James couple gb
8
Clean. Very comfortable. Good staff.
Pros:

New. Good.

Cons:

Nothing.

2026-08-05 via Nuitee
E
Ellie couple gb
10
Excellent stay! Perfect location, would 100% recommend!
Pros:

A clean hotel, with friendly staff in a great location. Great spot for local transport links. Would definitely return.

2026-08-05 via Nuitee
M
Melissa family_with_children be
1
Never again
Pros:

The buttons in the shower to turn it on instead of a tap. That was the only positive and truly only highlight of the stay

Cons:

Location area was dodgy, especially at night. A lot of drug users in the area. Hotel had a name change, was never communicated and there for hard to find the hotel. Incompetent staff to handle anything going wrong. Dirty room, found a used bandaid on the floor. Unsafe. Plugs dont work in room and common areas. Mirror in bathroom came off the wall. No minibar in the room. Never to book again. Shame that it is 4 star hotel. Needs another major refresh.

2026-08-04 via Nuitee
A
Abdulaziz extended_group sa
8
2026-08-03 via Nuitee
L
LEONARD solo_traveller fr
10
Pros:

Emplacement idéal depuis la gare de St Pancras pour faire toutes les principales visites à pieds. Emplacement safe et calme. Chambres spacieuses, confortables et bien équipées. Personnel chaleureux, disponible, souriant et disponible.
Merci

Cons:

Nettoyage et rangement de la chambre durant notre séjour. 1ere nuit tout bien. 2eme nuit, verres et tasses juste nettoyées, bouteille d'eau non remplie.

2026-08-03 via Nuitee
D
Dave solo_traveller gb
7
Cons:

Problem checking in, no record of my booking. May be a problem at the Booking.com end, but either way it was a little frustrating. Also the hotel had been re-named, presumably recently, so why wasn't I told as part of the booking confirmation process ? Took me a bit of time to find the hotel ad a result of thos.

2026-08-03 via Nuitee
S
Sharon extended_group gb
7
Nice clean hotel staff friendly, there was over an hour delay in our check in as room not ready
Pros:

Clean conveient

Cons:

Rooms quite small , we h add d a delay in our room being ready, check in was 3 pm but room wasn’t ready until 4.15pm which is quite a delay the reception apologised and gave us a complimentary drink and said would be something special in our room for us but there wasn’t.

2026-08-03 via Nuitee
S
Sarah family_with_children gb
8
Unfortunate delay at the start but would recommend and would stay again
Pros:

Location, room size, comfort and breakfast.

Cons:

Delayed check in

2026-08-02 via Nuitee
Y
YOSHIHIRO couple jp
10
Exellent
Pros:

市内中心で公共交通の駅も近く、何処に出るのも便利でした。

Cons:

部屋がもう少し広いと良かった事とベッドの高さが少々高かった

2026-07-25 via Nuitee
R
Rachael couple ie
9
2026-07-25 via Nuitee
J
James solo_traveller gb
9
2026-07-22 via Nuitee
D
Dalit couple il
10
2026-07-21 via Nuitee
H
helen couple gb
9
Lovely hotel in a great location
Pros:

Perfect location and very friendly and helpful staff. The room was nice and large for the centre of London and had air conditioning which was very comfortable considering we went when the weather was so hot. Lovey bar area and the guy behind the bar was very friendly.

Cons:

Nothing really other than we booked a twin room expecting 2 full size singles but we got a double bed and a sofa bed which was a little uncomfortable.

2026-07-21 via Nuitee
B
Bakker solo_traveller nl
9
2026-07-21 via Nuitee
J
James family_with_children gb
9
Nice hotel, Midway between the station and areas of interested. great location
Pros:

Clean, soft beds. Shower was the perfect size with excellent water temperature.

Cons:

When we arrived for breakfast there was no one there to greet us. we didn't get the full load down of what we could order.
normally you would have a toaster on the side but we weren't told you had to ask for the toast to be done.

2026-07-20 via Nuitee
G
Glyn solo_traveller gb
8
Pros:

Excellent Staff, very friendly and attentive

2026-07-20 via Nuitee