Harbor House Hotel and Marina at Pier 21

Hotels
•
Independent
9.4 (327 reviews)
28 Pier 21, Galveston, Texas, 77550 , Galveston , US
+1 409-763-3321

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Facilities

Free breakfast
Free bicycles on site
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location for cruises
Helpful and friendly staff
Cons:
Moldy smell in some rooms
Check-in issues and payment disputes

Categories

Cleanliness
8.6
Several mentions of mildew and moldy smells in the room.
Service
9.77
Guest praised the helpful staff, particularly mentioning Dee at the front desk.
Location
10
Convenient location for cruise passengers, close to restaurants and bars.
Room Quality
8.61
Mixed reviews about room quality, with some complaints regarding humidity and room condition.
Amenities
9.56
Positive remarks about breakfast and convenient amenities for cruisers.
Value for Money
9.09
Generally seen as good value, though some concerns about charges and check-in issues.
Food and Beverage
9.55
Breakfast was positively highlighted; close proximity to restaurants.
Overall Experience
10
Overall positive experience, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Experience the perfect blend of comfort and convenience at Harbor House at Pier 21, your ideal getaway in Galveston.

Modern Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Enjoy your favorite shows on flat-screen televisions in your air-conditioned room, equipped with a refrigerator for your convenience.

Delicious Start to Your Day
Indulge in our complimentary continental breakfast served daily from 7:00 AM to 10:00 AM, the perfect way to fuel your adventures in Galveston.

Prime Location
Centrally located, our hotel is just a short stroll from the Port of Galveston Cruise Terminal and within walking distance to local attractions like the Texas Seaport Museum and the Strand Theatre.

Book your unforgettable stay at Harbor House at Pier 21 today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 327 reviews
Cleanliness: 8.6
Service: 9.77
Location: 10
Room Quality: 8.61
Amenities: 9.56
Value for Money: 9.09
Food and Beverage: 9.55
Overall Experience: 10
A
Antonette • couple • us
10
Loved it!
Pros:

All

2026-07-25 • via Nuitee
J
Justin • solo_traveller • us
8
Great place for the price.
Pros:

Location to the Strand, great Seafood Restaurants and the Dolphin watch boat. Minimal breakfast. Room was nice an large with a great view.

Cons:

Breakfast could have took or left it. Construction was a pain but it happens.

2026-07-23 • via Nuitee
T
Thomas • couple • us
9
2026-07-20 • via Nuitee
M
Michelle • couple • us
6
Great location to stay before cruise, but with all the construction during our stay there were no accommodations to supp
Pros:

Location and size of rooms. Breakfast was nice as well.

Cons:

The construction and trying to get a shuttle that was included with our cruise parking. We didn’t even use the shuttle to and from the cruise terminal because the construction made it more difficult so we walked with all our bags to and from terminal. Also, rate quoted for cruise parking was more than what we were told once we saw the charge on our card.

2026-07-19 • via Nuitee
_
_Andrei_P_ • family_with_children • us
8
2026-07-19 • via Nuitee
S
STEVEN • solo_traveller • us
10
It was great for what we needed easy access to cruise ships
Pros:

Close to cruise line

Cons:

Price

2026-07-18 • via Nuitee
R
Ron • couple • us
1
2026-07-17 • via Nuitee
H
HOLLIER • solo_traveller • us
8
Enjoyed our stay. Clean room and courteous helpful staff.
Pros:

Accessibility and cleanliness

2026-07-17 • via Nuitee
S
Smith • solo_traveller • us
10
2026-07-08 • via Nuitee
B
Becky • extended_group • us
9
2026-07-08 • via Nuitee
J
Jessica • family_with_children • us
8
2026-07-07 • via Nuitee
R
RILEY • solo_traveller • us
8
Pros:

Location and room

Cons:

No laundry services

2026-07-05 • via Nuitee
S
Synita • solo_traveller • us
10
Pros:

Large comfy rooms, pleasant staff, felt like home away from home.

Cons:

NA

2026-07-04 • via Nuitee
M
Mishell • couple • us
10
Loved it! Will be back!
Pros:

Location and friendly staff!!!

2026-07-01 • via Nuitee
L
Loretta • couple • us
10
Pros:

Conveniente

2026-06-16 • via Nuitee
W
wesley • couple • us
10
2026-06-03 • via Nuitee
A
Aaron • couple • us
1
Disappointing.
Pros:

Nothing - disgusting customer service

Cons:

Please stay elsewhere - this place was a disgrace to Galveston

2026-05-28 • via Nuitee
K
Karla • couple • us
10
Absolutely perfect.
Pros:

Our room was very clean and the bed was so comfortable. The location to the cruise terminal was awesome. Walking in the boardwalk and watching the dolphins was a highlight of our trip.

2026-05-19 • via Nuitee
T
TERRY • couple • us
8
2026-05-19 • via Nuitee
B
Bruce • solo_traveller • us
10
2026-05-18 • via Nuitee