Harbor House Hotel and Marina at Pier 21

Hotels
•
Independent
9.4 (327 reviews)
28 Pier 21, Galveston, Texas, 77550 , Galveston , US
1-409-763-3321

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Facilities

Free breakfast
Free bicycles on site
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location for cruises
Helpful and friendly staff
Cons:
Moldy smell in some rooms
Check-in issues and payment disputes

Categories

Cleanliness
8.6
Several mentions of mildew and moldy smells in the room.
Service
9.77
Guest praised the helpful staff, particularly mentioning Dee at the front desk.
Location
10
Convenient location for cruise passengers, close to restaurants and bars.
Room Quality
8.61
Mixed reviews about room quality, with some complaints regarding humidity and room condition.
Amenities
9.56
Positive remarks about breakfast and convenient amenities for cruisers.
Value for Money
9.09
Generally seen as good value, though some concerns about charges and check-in issues.
Food and Beverage
9.55
Breakfast was positively highlighted; close proximity to restaurants.
Overall Experience
10
Overall positive experience, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Experience the perfect blend of comfort and convenience at Harbor House at Pier 21, your ideal getaway in Galveston.

Modern Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Enjoy your favorite shows on flat-screen televisions in your air-conditioned room, equipped with a refrigerator for your convenience.

Delicious Start to Your Day
Indulge in our complimentary continental breakfast served daily from 7:00 AM to 10:00 AM, the perfect way to fuel your adventures in Galveston.

Prime Location
Centrally located, our hotel is just a short stroll from the Port of Galveston Cruise Terminal and within walking distance to local attractions like the Texas Seaport Museum and the Strand Theatre.

Book your unforgettable stay at Harbor House at Pier 21 today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 327 reviews
Cleanliness: 8.6
Service: 9.77
Location: 10
Room Quality: 8.61
Amenities: 9.56
Value for Money: 9.09
Food and Beverage: 9.55
Overall Experience: 10
L
Loretta • couple • us
10
Pros:

Conveniente

2026-06-16 • via Nuitee
W
wesley • couple • us
10
2026-06-03 • via Nuitee
A
Aaron • couple • us
1
Disappointing.
Pros:

Nothing - disgusting customer service

Cons:

Please stay elsewhere - this place was a disgrace to Galveston

2026-05-28 • via Nuitee
T
TERRY • couple • us
8
2026-05-19 • via Nuitee
K
Karla • couple • us
10
Absolutely perfect.
Pros:

Our room was very clean and the bed was so comfortable. The location to the cruise terminal was awesome. Walking in the boardwalk and watching the dolphins was a highlight of our trip.

2026-05-19 • via Nuitee
B
Bruce • solo_traveller • us
10
2026-05-18 • via Nuitee
J
JoAnn • solo_traveller • us
10
2026-05-14 • via Nuitee
B
Brandi • couple • us
10
Very close to cruise ships and extremely clean !
Pros:

Great location

2026-05-14 • via Nuitee
• extended_group • us
9
2026-05-01 • via Nuitee
K
Kyle • couple • us
10
2026-04-30 • via Nuitee
E
Elizabeth (Lisa) • couple • us
10
Was good!
Pros:

Local was great. Breakfast was as expected.
Room was good size. View is terrific.

Cons:

?

2026-04-27 • via Nuitee
P
Pearl • solo_traveller • us
10
2026-04-27 • via Nuitee
A
Ashley • couple • us
10
Pros:

Close to cruise port clean and friendly staff

Cons:

Beds were small

2026-04-25 • via Nuitee
B
Barbara • couple • us
10
Pros:

Convenient, great staff, especially Dee

2026-04-25 • via Nuitee
T
Tammy • solo_traveller • us
10
2026-04-24 • via Nuitee
A
Alexander J. • family_with_children • ch
9
Spezielle Location mit interessanter Umgebung
Pros:

Spezielle Location direkt am Quai, gegenüber einer Werft und direkt neben diversen Seafood-Restaurants und einem Bohrinsel-Museum, grosse Zimmer

Cons:

Durchgelegene oder defekte Boxspringmatratze

2026-04-16 • via Nuitee
J
Jenifer • solo_traveller • us
10
2026-04-14 • via Nuitee
J
Jessie • couple • us
7
I like the location but for $400 a night a simple breakfast that consisted of frozen breakfast sandwiches and chopped fr
Pros:

It is close to the ship terminals.

Cons:

They give you complimentary breakfast. But they ran out of utensils, by the way were plastic, and I got and attitude from the front desk.

2026-04-13 • via Nuitee
S
Scott • couple • us
10
Great location. We will stay again next year.
2026-04-12 • via Nuitee
A
Annell • couple • us
10
Excellent and Dee was fantastic.
Pros:

It’s close to cruise terminals.

Cons:

It’s a little pricy.

2026-04-06 • via Nuitee